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October 2024 by V Magles
Oops I wrote the wrong review!
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March 2024 by Tanisha Jones
Got a replacement necklace clamp. Fixed and ready in 30 minutes. Good customer service and options.
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December 2023 by Troy R.
This place is full of liars horrible business went in to test the waters. With a 24k Gold chain worth well over 2,000 with a diamond pendent they offered me 800 dollars crazy profit margin don't sell anything to this business. As well i got a watch battery here a few years back it blew up in the watch well before the normal amount of time that a battery goes bad. Horrible business...
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December 2023 by C B
Don't trust this place. I just found that the jewelry I had she told was real and it wasn't. Very embarrassing and upsetting.
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November 2023 by Paysii
There’s no way they should be in business! I went there to get my chains fixed, came home and realized my chains were shorter. They’re cutting links and keeping/stealing them. I didn’t ask for a shorter chain but this will end in a lawsuit!
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November 2023 by Cabrina Blaylock
The latch at my chain broke off so I decided to stop in here and have it fixed I was extremely happy with the results I dropped it off and picked it up about an hour later the latch was fixed and it was polished. Over all very satisfied!
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August 2023 by Maryjane S.
Recently I took a ring in to be sized and new prongs on the diamonds. They did a great job at a reasonable price and it was ready within a couple of hours. I've raked other items in for repair etc. they have always been fair and done a great job
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June 2023 by Martin Garber
I have been a customer of the Delamo and Redondo Beach location for nearly 30 years, me and my wife went to the Delamo store to get 2 white gold ladies rings sized down 1/2 size and the lady who has worked their as long as I can remember quoted $240.00! My wife walked out and I asked her why so much for a 45 minute job that I have paid $40 per ring not so long ago, she reduced the price to $130.00, my wife was furious and I was so disappointed that she tried to take advantage of me, I know Harout doesn’t conduct business like that, I have bought jewelry, and had countless work done at both stores. It’s really sad that people treat loyal customers like this.
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June 2023 by Martin G.
Oh my God! I have been a customer at Delamo and South Bay Galleria for almost 30 years! I have purchased jewelry, had watches, chains repaired and countless times I had rings sized!Today me and my wife went into the Delamo store to get 2 white gold ladies rings sized 1/2 size smaller and the lady who I have dealt with for years quoted us $240.00!! WTF!!! My wife immediately walked out and I said how can you justify $240.00?She went down to $130.00 like nothing, my wife was furious and I was so disappointed that she wanted to cheat a long time customer! I know that Harout doesn't operate like that, we went to another jeweler and he sized them both for $100.00
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April 2023 by Mischele Palmer
I was charged $45.00 for a 2 year Gucci battery that didn’t last 2 weeks! When I went back to the store they offered to fix for an additional $250.00! I refused and took the watch to a true professional at International Watch Corp and they fixed it for $75.00 in 30 minutes and my watch has been working perfectly ever since. Don’t go here they will overcharge you!
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April 2023 by Adventurous Beth
Charged my mom $25.00 to replace a watch battery! The watch only costs $25…taking advantage of a senior citizen
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November 2022 by Kathy Bogan
Good service and kindness ???
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November 2022 by Jac Jr
Such great personal service. Very reasonable.
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November 2022 by Jerome C.
While my estimate was more than most, I experienced quick service to get the battery on my Zodiac changed and got a five-year warranty.
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September 2022 by Carlos D.
They don't know what they're doing complete ruin my watch brought it to get the battery change did not seal it properly and water got in it watch ruined
