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December 2023 by Chevygirl88
The location is nice and the outside of the building is too. But the inside is horrible. All of the reviews are true. The entire place wreaked of cigarette and a million incense!! It’s completely date and raggedy. The room I had the outside of the refrigerator was completely disgusting and uninviting! The cabinets were busted…this entire place needs to be completely renovated and updated. The staff both in the morning and evening were not welcoming or pleasant. Their demeanors were very dry and stale! I wouldn’t ever stay here again.
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December 2023 by Tom Platt
I'll make it short and sweet. This hotel is probably the worst hotel I've ever stayed in. Your better sleeping in your car then staying at this trashy place.Rooms: Clogged bathroom sink, dirty popcorn ceiling, disgusting end table that separated both beds, terrible sheetrock for the shower. With so much that was terrible, I wish that I had a black light to make sure that the bed was safe to sleep in.
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November 2023 by Lina Kaspers
convenient location for good shopping at Del Amos shopping area. Good to have fridge and microwave.The place looked quite used up and dated. Room was clean but corridor was not looking fresh.
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October 2023 by Jay R.
If you are looking to stay at a five star DUMP I recommend this place. First off, the place reaks when you walk in, but most of all when we walked into our room we were greeted with a sink full of throw up and splatter all over the refrigerator. They gave us another room but it was almost as bad just not with the throw up. It's not like this place was cheap, we paid a decent amount thinking we would get a decent room. There was even a lugie on the elevator door that we had to look at for 3 days. The place is disgustingly dirty.
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September 2023 by Yvonne Wilbanks
ROACHES! Stay away. This place was infested. My whole family got bitten by cockroaches.When we walked into the hotel I knew I had made a mistake by booking this place. Just by the smell and ambiance. Figured I'd give it a shot, at least it didn't have carpet. When we walked down the dark dingy hallway it felt like a scary movie. Walked into the room and the fridge was probably from the 60's all covered in brown spots. Looked for bed bugs and we were good. Only to wake up with the whole family covered in bites. In the morning we saw roaches all over the walls, nightstand and under the bed (which was so dirty with food and trash). I immediately called the front desk and they didn't seem shocked. They offered to refund me and that's it! They proceeded to rent this room the same day when we checked out. ( I know because we left something in the room and I called, they told me someone was already in the room) So nothing was done about the roach problem. I'd steer clear of this place if possible. Lots of police activity too in the parking lot.
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September 2023 by Robert Turner
Terrible stay! Place infested with roaches! They only reimburse me $20 off my 1 night stay! I will never stay at an extended stay again! Called corporate office but they didn’t do anything!
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September 2023 by Josh S.
I came here as a last resort because my new condo had a pipe burst from my neighbor one floor above mine. I have spent 3 nights at this sad excuse of a hotel. I have one more night and I'll be switching to a four to five star hotel.This room is in a sad state. There is damage on the counters, drawers, microwave and the overall assembly of the room itself. The bed and bathroom earned this one star I have given them. The "breakfast" is literally a pot of coffee and oatmeal, a choice of bar or muffin and that's it. Thankfully there's a fridge that opens in the wrong direction to house my own food and my own cold brew maker.I'm excited to move to a better hotel. I will go with a bed and breakfast in the future. Hotel's apparently do suck or are managed improperly. I was hoping for a nice week and I've been given disappointment.
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August 2023 by Debbie B.
if i could give half a star i would. in all my life no matter how cheap the hotel might be. it was never as dirty and disgusting as this hotel. they allow animals. clearly can see that on the carpets. the hall ways are the dirtiest nastiest i have ever seen in a place that offer services to clients. i actually felt violated walking to the room that was assigned me. who the hell runs this hotel. ???damn shame
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August 2023 by Erick R
Hobo housing smells like urine everywhere, homeless drinking in the parking lots. This is LA city's fault not the hotels.
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August 2023 by michael meier
Most ESA are pretty good, some really nice. This one is terrible. Place is filthy. The lobby and elevator floors are filthy, haven't been swept in some time and the hall carpeting looked like mud, more dirt and stains than carpet. The room was clean and in good condition but smelled funny, think odor from drain in sink smelled like vomit.
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July 2023 by Christopher Lee
No coffee machine in the room. No coffees available for two mornings at 6 and 7 am in the main lobby. No shampoos.
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July 2023 by maria reyes
The first room I was assigned to was reeking with smell of smoke and weed. The room was on the 3rd floor. The room itself was dirty. I asked for another room since it's supposed to be a non smoking facility. I was given a room on the first floor which smelled better. Sheets were rough , remote control sticky and wall paper in bathroom peeling off the wall. Will not return again. This is the only place available in torrance that accepted dogs that night. Also the lobby was dirty and unappealing.
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July 2023 by Montelle Johnson
Best Service!!!! JANICE IS Doing a OUTSTANDING job she is Very friendly as well as knowledgeable about all aspects of the Hotel she always makes me feel welcome keep up the
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June 2023 by Rosa Flores
Animals are allowed at this facility and it surely smells like it as soon as you walk into the lobby. It legit smells like dirty dog and carpet that has not been cleaned in a long time. The odor is pretty repugnant, and it carries throughout the entire hotel. Thankfully our room didn't necessarily smell like a dog was in here, thank God, but the bathroom was giving a moldy odor. In fact, I started holding my breath while using the restroom so I wouldn't gag from the odor. Also, the fridge keeps dripping. Dripping water is like nails on a chalk board to me. I cannot relax when I hear water dripping, in fact it actually gives me anxiety to listen to water while I'm trying to sleep. It's like the only thing I can hear, the drip dripping, so I'm sitting awake, I'm the room, and I have been since 2 am. Around 4 am, I went to the lobby to ask for ear plugs, room spray for walking down the hallway and to ask to change the room and no one was responding when I asked if anyone was there, in a back office or something, but no response. But whoever does work here eventually showed up to set up the coffee, and then they disappeared again.I would never stay here again. In fact, I'm thinking of canceling the rest of the reservation and renting another room in a different hotel for tomorrow because I honestly just want to be comfortable enough to sleep - which is what the hotel room reservation was intended for. I want to rest because my family is having a huge party and I wanted to feel present, not lethargic because I couldn't get rest at the hotel.
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June 2023 by Jim Babbitt
This is for the Extended Stay on Torrance Blvd. Room was not very clean, there were bugs (insects, not monitoring), everything seemed sticky. The furnishings were well worn with paint chipped and flaking. The hallways are dark and dirty. Not our kind of place unfortunately.
