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September 2024 by aron
I regularly work with various dealerships as an auto broker. Nancy was above and beyond. She is my "go-to-girl" from here on...
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September 2024 by Rose Alina
I love and appreciate this dealership! What initially brought me to DCH was because of a RAV4 I was interested in trading in to find other car/contract options to better suite my changed financial situation. South Bay Toyota dealership was where I established my
RAV4 contract and when I went to them,
they made no effort to help me find other options because I had no money for a down payment up front. Mind you, I was 2 years into my contract and was up to date with my car payments and paid everything on time. I will never go back to South Bay Toyota now that I understand not all dealerships work exactly the same and how they absolutely didn’t care to help me because of no down payment and how having a good payment record made no difference.
DCH Toyota of Torrance helped me to explore other options and I walked away with special offers/deals and a government rebate on an EV. Phillip R. from sales who helped me find the right car for me was personable and provided great customer service. Diane from
their call center has always called me to check-in about my experience to make sure I was satisfied and happy with my experience. I appreciate this dealership and everyone who works there. Everyone was friendly and ready to assist you! If you are feeling doubtful about your car/contract options at other dealerships, I highly recommend that you come to DCH Toyota of Torrance just to see what they can offer you.
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August 2024 by Curt Thrasher
Very dishonest and unethical dealership. Be very careful. Ask yourself. What type of a dealership would give you incorrect information on the college rebate or just plain out lie to get out of a $500 rebate that is paid by Toyota and not the dealer...DCH Toyota of Torrance will. The finance Mgr. didn't tell us the truth and said the rebate was handled on line..it's not. He should of done it for us..you would think that after 17 years he would be aware of this. When we spoke to Valentine, the general manager. The dishonesty continued. He made up excuses and then said, tough and closed the case I had with Toyota. All this over a $500 factory paid rebate for a 19 year old first time buyer. Unfortunately it was a great learning experience for her on how some dealership can be completely dishonest.
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August 2024 by Vanessa Vee
I would like to thank Anthony and Everett, two amazing sales men here. Everett greeted us and was super helpful and very honest, which was really appreciated. Anthony stepped in and we duked it out in negotiations but with the help of Anthony and Everett working together we came to an agreement that I think we were all happy with. Anthony was very professional and he drove a hard bargain, but it was always a pleasant experience dealing with him. My family and I would like to thank you for making a deal with us. If you're ever in search of a new vehicle don't hesitate to give Anthony a visit/call.
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August 2024 by Jason Perkins
The short story: While visiting Orange County, I smashed up my wife's Prius and killed it. Having been thrust into the car buying experience unexpectedly, both my wife and I were reflecting on how much we despised the car buying process, and we were dreading the whole experience. She threw it at me since I killed the car, and I visited at least 5 other dealerships that were VERY different.
I went to DCH because I saw their inventory online and happened to meet Hudson. He made the whole process as painless, transparent, and - dare I say easy - as going for groceries! The staff treated us with a degree of respect that other dealerships didn't. There was no pressure, there were no slimy hidden charges, and it seemed that our time was as valuable to them as it is to us. We got our RAV4 hybrid for a very fair price - no added charges even though they're in very high demand - and other dealerships ARE charging more!
I can't even imagine going anywhere else to buy a car!
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August 2024 by mr. skibidi toilet
These guys are scammers and only care about what commissions they can get out of newer buyers and women. Saw this in person when I came with my aunt and kept on harrasing her over which packages she needs to pay for. All of them are like that, don't get peer pressured to buy any of those useless packages, and when trading in cars they will obviously low ball you since they still want to make even more money off of you. Beware and keep yourself safe..especially your money.
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August 2024 by Rickey Frazier
Good place too buy a car !
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August 2024 by Alba Luyando
Very helpful and fast, excellent customer service. We are always happy. ? they took care of my baby car.
You’re in good hands ??
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August 2024 by Tom Redd
Helpful and fast
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August 2024 by John Bernardo
When I first went to this dealer I met Mr Hernandez and he tried his very best to assist me on my issues in my vehicle and He succeeded to solve my issue and for that, He gain my respect and my loyalty to this dealer. This type of professionalism and know how can always attract and impress any customer. He is very respectful and pays attention to every need of all my vehicles. I did recommend him to my friends and family and also spread the word how good he is. That is how much I appreciate his service. Please continue the good work and I assure you that I will be loyal to this dealer. And thank you for the good service rendered.
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August 2024 by Brenda Marentes
The system was down and I needed to get to work within two hours. They made sure my car still got serviced even if the computers were down. I greatly appreciated that
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August 2024 by Glenn Ito
Toyota Service Representative Brian Yoshida provided us with excellent service and advice.
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August 2024 by Omar Ochoa
Unprofessional and rude. Bought 2 cars here in the past. Never coming back.
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August 2024 by Gena Calderon
Bryan was so accommodating and helpful with an ongoing issue. He kept me in the loop of what was going on with all the different components to get it resolved. Thank you
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August 2024 by Erik J
Huge thank you to Johnathan, Carlos, and Angel for helping me get into a new fuel efficient 2024 RAV4 XSE Hybrid. Getting 40+ MPG driving around town and love my new SUV. They made the purchase process easy and transparent. Also helped me trade out of my current truck and gave me a fair trade in value. Would definitely recommend family and friends to DCH Toyota of Torrance. The sales team and service is A+
