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June 2024 by Matthew Thomas
We initially chose Chris as our State Farm agent in the 1990’s and have been working with him ever since. As our family has grown, he’s been an integral part of building our insurance and estate needs. His knowledge and expertise in the insurance industry has provided us with a level of comfort knowing we were not only dealing with the best insurance company in the industry, but more importantly, we were working with the best insurance professional in the industry. His been able to guide us and develop policies that were created for our family needs including coverages and premiums that couldn’t be matched by his competition. Additionally, he’s been able to surround himself with a support staff in his office that is second to none. Genie is beyond knowledgeable and has always responded quickly with the help we’ve needed. Chris and his staff are the best!!! He’s not only been my agent, he became my friend. You will not find anyone else with higher morals and ethics.
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April 2024 by Gregory Schill
Great service! Genie is very efficient and thorough.
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April 2024 by Mike Derian
We have been customers for years with Chris Gordon's agency/ State Farm. When it comes to customer service, Genie is top notch and the best! Her daughter's girl scout cookies are out of this world. We are very happy with Chris Gordon and Co.
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October 2023 by Kipp McGowan
Dear Genie,I want to thank you for your kind service and time helping me get an insurance policy for my mom (Heather Garner) in what are some challenging times for her.Your kindness and willingness to assist me is greatly appreciated and I relayed that to my mom as well.@Chris Gordon, you have a fantastic team member by the name of Genie. Being a business owner myself, I wish I could have all Genie's on my team.Thanks again,Kipp McGowan
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October 2023 by seana moayer
I want to thank State Farm, Chris and everyone involved in helping my family. They do a great job here.
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April 2023 by Eric Ehlen
Chris knows how to take care of people, and is the guru on insurance issues.
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April 2023 by Scott Davis
I have known Chris for a very long time. He and his team have always provided great advice and service. I trust them to manage my entire insurance portfolio
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March 2023 by John Oester
Been with them for over 20 years. Chris has given us great personal attention and sound and timely insurance advice. The staff is always courteous, helpful, and very knowledgeable. Would highly recommend them.
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March 2023 by Robin Smith
We have been with Chris Gordon- State Farm for over 15 years. We have had exceptional service. Genie is always available to help with all our needs. We are very happy and won't be going anywhere.
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March 2023 by Daniel Waddell
Chris not only brings his expertise in insurance to the table but also his incredible customer service and listening skills. I couldn't recommend Chris more and thank you for everything you help me with!
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January 2023 by Metal S.
Unbelievable! After paying the highest insurance they had, I got in a hit and run in the freeway , cops were there, reports were done. They NEVER wanted pay my medical bills! Kept me hanging for almost 3 years, I got infection waiting. They called me a lier, totaled my car, played me pennies for a collectable car after taking the car and stealing EVERYTHING from inside my car! And made me get a attorney. And still a woman who gave no S#!÷ about another woman, said cause I didn't run to the hospital, they won't pay the medical bills, surgery I must have, infection that happened after waiting so long, I can go on and on! These guys are liers and thieves! Do NOT waste your hard earned cash cause when the time cones, THEY ARE ONLY THERE TO KICK YOU INTO YOUR GRAVE! I am in bad shape cause of them. Also forget the over 400 bucks a month for a 20 year old car! My car payments were cheaper than what they collected from me! Absolutely sick people! They aren't human! There for you my A**! I hope they pay in HELL!
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June 2022 by Duker D.
I cannot say enough good things about Chris and everyone at their office. My family has had our policy with them for years now and will continue to do so. They really made me feel valued and important as a client. They did not treat me as a number, they treated me as a real person. I never waited for days and weeks to call me back, they were very prompt and proactive. They are the definition of what a good insurance provider is and I've felt like we've been lifelong friends every time I interact with them. I couldn't recommend them enough!
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June 2022 by Tom N.
Chris helped me with my Auto accident when I couldn't get a response from the insurance company representing the driver who hit me. Chris was fast and professional and I highly recommend Chris and his Team. They are all very nice, knowledgeable and they listen.
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June 2022 by Katherine H.
My mother, J. Heite, was sold a home owners policy about 20+ years ago. Never has had a claim. Now she's 98 and needs repairs to her roof for damage from some kind of rodent. The claims department tells us "Oh, no, that policy only covers damage from bears and deer !! Has anyone seen a bear in Orange County, CA in 100 years?? I know she should have been more savvy. I know all about "buyer beware" - but she was half blind and barely can hear us unless we shout. This was unconscionable, for heaven's sake, and their claims person says, "Oh, we sell these policies all across the country," like they're proud of their deceptions - Just cannot believe a giant company supposed to be reputable sinks this low . . .
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March 2022 by Alexis Sadler
Chris has an amazing team. Genie is my contact there and she is the most responsive person I have ever worked with. If I could hire her for my team I would in a heart beat. She is very honest and not the slimy salesy insurance person that I was always dealing with until she came into my life. Thank you for everything Genie!
