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June 2024 by Fatimas Grill Paramount
This branch sucks!!!!!!!
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May 2024 by Adrian Remigio
Amazing!!
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November 2023 by Jack Duce
There system is out most of the time I stop by
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July 2023 by Kimberly L.
[Review #746] 2023-032 My son's Chinese school uses Chase for their banking needs; I'm currently serving as the Treasurer. When school's in session, I'm usually taking care of their banking needs at the branches up on the hill. Since school's not in session this summer, this Chase branch is nearest to me. Formerly Washington Mutual, this location is off Torrance Blvd. near old town Torrance. I'm not a customer of Chase due to conflict from my college days, & don't have faith in this institution to serve our financial needs. I came on a Saturday morning to deposit next school year's tuition checks & find myself uncomfortably waiting awhile (I've seen people loitering nearby in the past when I'm waiting for the signal light) at an exposed ATM. The machine needed time to read/process the checks, unlike the olden days when one has to write a deposit slip & slip an envelope for the deposit. While this method improves accuracy, reading & showing visually the check's pic & allowing edits for the reader is incorrect or the writing is illegible. For safety of their patrons, I hope this branch will consider building an ATM enclosure to protect their customers' well-bring.
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June 2023 by W
I hate this chase. They give us the run around. They lie and say we can close CDs without fees, then Chase try’s to charge me fees. I’ve wasted hours of time getting basically nothing done with them. Will be leaving chase completely
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June 2023 by Alejandro Máximo
The professionalism and efficiency of Jasmin Cifuentes is what any elite organization strives for. She has a great attitude and willingness to help. 5 Star service at this Chase Bank.
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June 2023 by Keith Diehl
Smooth transaction to get a cashier's check.
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March 2023 by Alex G.
Ii deposit a check was told it was going to be a couple days that's fine come to find out ii have to wait a whole week when ii could have jjst cashed it at the bank it came from now ii need this money this weekend and im left to figure it out while all ii get from chase is im sorry yet im the ones getting screwed worst service ever!!
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October 2022 by G O.
Been here several times. Generally friendly but Phoebe in particular has a chip on her shoulder. What's up with that. Very sorry you feel I don't bring in your elite club. I guess I'll just have to rough it. Didn't make the grade
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October 2022 by W C.
Chase lied to us about the terms on our CDs. They forced us into auto renewals when they said we could cancel at any time. They forced us to go into the branch in person to discuss the CDs. They are trying to close us $400 to close they told us we could exit. We haven't even made that much interest off all of our accounts with them over the past 5+ years. They are a bunch of thieves and you should never work with them. Find a local credit union.
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September 2022 by Jose L.
The current assistant manager at this branch is now limiting the amount of U.S. half dollar customer rolls for deposit. She is the first and only to do so. She offered me "one last deposit opportunity" to deposit some half dollar boxes but declined once I filed a complaint. I tried my best to de escalate the back and forth but got nowhere with her. She is declining to accept any of my half dollar boxes moving forward. I won't hold my breath for a resolution by corporate, so I don't believe I will be returning to this Chase branch.
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June 2022 by Stan Dela Cruz
Always clean and fast service!
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June 2022 by Angel Arreguin
Helpful & professional staff
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June 2022 by S S
Always a good time
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May 2022 by Tracey B.
I have had a chase account since I was a teenager, back then it was called Great Western. I contacted this branch some weeks ago with a question on home loans. I left my name and number and was told someone would get back to me, about 1 hour later I got an email for the loan department saying that she was the person to speak with and basically ask me when a good time was to talk, I told her anytime and that was that. I never heard back from her or not even an email. I'm thinking if I was sitting on a couple million, I would have gotten a call back right away and would be well into what I called for. But because I don't have a lot my call never got returned. Moving on to another branch. Morale of the story never judge a book by its cover!!!!!
