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February 2024 by Karen N.
The Pharmacist is so helpful and professional. I'm from Portland, Oregon and our equivalent stores are Fred Meyer and QFC. I'm down here caring for my mother, and have used the Ralphs pharmacy 4 times. Each time my interactions are excellent.
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February 2024 by Simeonne L.
This is my local Ralphs for groceries. the staff is all very friendly, and I really appreciate their drive-up pick/up for orders. I often have Jonathan and he is always so nice, remembers my name and even greets me when we see each other in passing in the store. i find the new set up makes more common sense, just will take me a week or two to get use too.
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February 2024 by Annie J.
Apologies in advance, but rant incoming: Mr. Self checkout at Ralph's on Calle Mayor (the one with all the buttons who condescendingly tells you you're doing a great job) achieved a new low. I asked him if a Kroger/Ralphs gift card can be used in at self checkout. Simple right? 3 times, all he said was, "I'm gonna wish you luck, young lady". Staring at him, I said, "That doesn't help me!" He ignored me. He then had the nerve to ask me if I needed help. I said, yes, I asked you about the gift card and you didn't answer me. Finally he says, "Once again, I'm gonna tell you. I. Wish. You. Luck. The checker on 7 can help you". He couldn't just have said that in the first place? Maddening.
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February 2024 by Claudine B.
Erik is amazing! He went above and beyond for me. His customer service is outstanding. I tried to call but couldn't get a manager, so I'm saying in this review, Eric deserves a raise.!!
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November 2023 by Harold W.
The service has gone downhill in the deli department. They're too busy to help you and when you get their attention, there's a 50/50 chance why they can't fulfill your order or your request only to finish their side work first or whatever duties they have to do before they go home, they've lost me as a customer, i'll get my deli elsewhere !
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October 2023 by Troy B.
Yesterday I was shopping at Ralph's. The man in the self check out that makes ridiculous remarks to me and many others was there so I chose to go to a checker, as I'm paying a woman approached the checker and asked, "I want to make a complaint about the man in the self check out", she was told to see the man in the other self check out. I followed her as wanted to voice my opinion too. His name was Ricardo who told the woman, "we get lots of complaints about him..." then he turned away from the woman making the complaint and she stated, "I guess he does not care". Unbelievable
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October 2023 by Matthew M.
Overall, I would say avoid this store. They consistently have some of the worst produce I have seen. They leave potatoes out that are near rotten. It's one of the smaller stores and they have displays all over that make getting carts through very difficult. No baggers, or at least not enough, during peak times. It probably comes down to poor management.
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September 2023 by Charrise L.
Time for my flu shot!! If you are on the Ralph's Rewards program, get your flu vaccination by 1 Dec 23 and receive $10 on your rewards card to spend on groceries in a few days!! Yippee.
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September 2023 by Geekster T.
There are a few things that they STOPPED carrying, so now I go to Von's Supermarket for them. They no longer carry Famous Dave's BBQ Sauce and Herdez Roasted Salsa Roja (my favorite salsa dip). They also do not have ANY Schweppes soda water, or ANY soda water in glass bottles. Other than that, they usually have what I want and the staff is friendly and helpful.
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August 2023 by Joi' J.
The place is weird. Some of the employee's don't listen to you and stare at you like an alien. I think Ralph has been invaded by the unknown.
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June 2023 by Bobbi V.
Just felt the need to say that NANCY from this Ralph's was exceptionally rude and disrespectful. I shop here quite often for my family of 4. Do you disgusting it feels when the employees treat their customers poorly! Let's just say I went for shopping here 2-3 days a week to zero. Thank you Nancy for being so nasty and hating your job. Now I shop at Other grocery stores. The Night manager, Roger was also rude when I tried to get help from my horrible experience with Nancy. Roque please retrain your employees!!
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May 2023 by Raquel F.
Have been coming here for years, but the staff and even some managers can be so rude and condescending! Had a horrible interaction with the night manager tonight who was unbelievably rude and unprofessional. Time to switch to a different grocery store. No wonder why so many stores keep closing...the customer service sucks!
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April 2023 by J B.
i gave this ralphs another try this evening. i'm sorry i did. while the staff was knowledgeable and nice the inventory at this location is limited.a record was broken tonight - instead of not having a couple of items i wanted, they were out of 5 common things i intended to buy. while i can laugh about it i also noted that this store is huge and because ralphs is a large chain they should have had the items i was looking for in stock. it's doubtful i'll return unless i have a great need for mylar balloons, cereal or candy (plenty of that to be had)
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March 2023 by Jason D.
if you are looking for a staff who is unfriendly rude and inconsiderate, then this store is right for you. mark the bald guy ignore my question and was impatient. he insist me to either show ralps card or phone number. i asked my phone number and he had an attitude a yelled HURRY THE F!## UP. i am never coming back here ever again.
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December 2022 by VeeVee N.
I had to do some late night shopping at Ralph's in Torrance while visiting family in Redondo Beach. I had to pick up a few things, and it was nice to be able to shop in virtually empty aisles.One of the standout features is the huge selection of merchandise. No matter what I was looking for, I was able to find it on the shelves. The store is well-organized and easy to navigate, which made shopping a breeze.However, I do have to say that Ralph's is a bit on the pricey side. Given the name and location of the store, I was expecting a bit of a premium on prices, but I did feel like some items were a bit steep.