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August 2023 by kymm Mathews
The owner and the mechanics have been courteous to me for 12 years. The prices are fair and Glen will tell you the truth about your car rather you like it or not.Excellent customer service!!Highly recommended to all people.!
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July 2023 by Adriana A.
I used to lease my car and get maintenance done at the dealership but recently decided to buy it. I decided to bring my car here after all the great reviews.I'm honestly happy I did because I don't know anything about cars, but they were so helpful here and explained everything to me. I'm appalled to see so many false bigot reviews. Everyone here was so respectful & kind. That's why I felt the need to post this review because every time I have came here I have seen nothing but respect between the workers and customers. It honestly seems like someone got upset because they wanted to be catered to so they'll find some way to blow things out of proportion for not being treated above everyone else.
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July 2023 by Stephanie N.
My BLACK husband and I have been going to see Glenn at Carparts Express for YEARS! His BLACK father has been going to see Glenn for DECADES. We have NEVER had any issues whatsoever, gives great deals when it is possible, and always makes time and space if they can! They are NOT racist or bigots or whatever other horrible adjectives you want to throw out there. There are waayyy too many people out there that think they are entitled and demand respect and service when they don't deserve it. I obviously don't know the details, but maybe that alleged "your kind" comment was about how a person was behaving, not their race or ethnicity! I agree with that other yelp review, all the Karen's want to come out and leave false reviews just because they hear some sob story and want to run with it. All you're doing is tearing down a great shop and the owner and tarnishing their reputation FOR NO REASON! Glenn runs a great business and a tight ship! This place will ALWAYS be our first place to go for car service!
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July 2023 by Kevin M.
Everybody has freedom of speech and you can't make everybody happy . Doesn't mean just put out false reviews or help someone put out false reviews especially claiming someone is a racist because they couldn't help that individual that's just sad .. so you people from the next door app need to stop being sheep and trying to help a liar shame a business for no reason especially if you never met Glenn .
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July 2023 by Kimberly C.
EXTREMELY RACIST, go somewhere else. They don't even try to hide it. Plus they are way overpriced.
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July 2023 by Rhonda N.
Too bad I can't give no stars. Repost from NextdoorI am so livid that I even have to post this. But it is completely unacceptable. Today I sent a friend, who is a black man, to Car Parts Express for work on his car. They first told him that the mechanics were busy and to come back in about 45 minutes. So he did. When he returned, the owner said, while standing within 3 feet of him, "I can't believe this f-ing guy came back". Not even trying to be quiet about it. Then said "we are still busy and close in ten minutes so..." So my friend starts to leave. On his way out, a woman says to him "we don't want your kind here anyways". He came back and told me what happened. I absolutely could not believe it. I am appalled and embarrassed that I recommended those horrible people to him. PLEASE don't patron this establishment. This type of behavior is inexcusable on every level.
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July 2023 by David D.
I have never used this business but neither have the recent posters that are blasting this business labeling it racist against blacks. Someone posted on Next Door and all the Karen's came out of the woodwork. It is patently unfair the way people pile on without adequate knowledge of the situation. Maybe one person that was subject to the racism or witnessed the event should post but others are just piling on without knowledge. Maybe they are but there are some good reviews here and I hate to see a business' reputation destroyed so Willy Nilly.
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July 2023 by Jarod W.
This place is ran by outright racist bigots. Take your car to anyplace but here unless you enjoy being discriminated against.
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June 2023 by Kenneth Cowan
Good communication, fair prices, kind people. Can’t go wrong with Glen✌?
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June 2023 by Richard P.
Just had my brakes done for my 1999 Toyota 4Runner SR5. These guys did an awesome job. Price is very reasonable. The timeline promised was met. Glen who is the owner of the shop is amazing and very accommodating. Great job Carparts Auto Express.
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February 2023 by Ronald Wormser
Great workmanship ,repaired my rusted roof( total Perforation) on my Ford Escape Hybrid . He had to obtain a used sunroof frame and paint entire roof and repair the rust and still guaranteed the paint for two years . I went to two other repair places that refused to do the work . Glenn the owner of CarParts Express saved my car .He is a hero !Great work and a exceptionally fair price .
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February 2023 by Ronald W.
I attempted to get the severe rust( total Perforation) repaired next to my skylight on my Ford Escape Hybrid at many different body shops ,no one was up to the challenge ,money was no object too . Glenn the owner of Carparts express obtained a used sunroof frame and was able to replace mine and paint the roof and repair all the damage perfectly . It was a true miracle.I am very happy with his work and abilities .
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February 2023 by Annette Gonzalez
Excellent service, customer focused and helpful!
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January 2023 by Jennah Hernandez
If you want to take your car to someone who does excellent and honest work, then this is the place. We have known the owner, Glen, for more the 15years. Three generations of our family trust this place for all our car repairs. Not only do they do good work, they are also efficient, knowledgeable and super nice people. *****
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January 2023 by Tracy H.
Probably came here at a good time in the morning but I was the first car to get the oil change and they were quick! Bets valvoline and their expensive price haha (probably not as fast as Valvoline but comparable!) The entrance is hard to find as it's a narrow drive way leading to the back where the small parking lot is. It's a tight squeeze but I have a small car so it's easy for me to maneuver around.
