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March 2024 by Gerson H.
Bad service the lady who is there apart from responding lousy the gestures leave a lot to be desired I spoke from 10 because it requires it and when I arrived they still made me wait 2 hours more unfortunate the truth
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February 2024 by L A.
An honest and competent body shop. I took in my car, which I thought would need significant (and expensive) work, caused when I gently scraped my garage door. Michel came out to look at my car. He said he thought he could get most of the paint off within a few minutes. He went back to the shop and came out with a rag and some chemical. He used some effort, and it worked well enough so that the damage was almost completely erased. He then gave me an estimate to bring the car to new condition. It looks good enough now that if you don't look closely, you can't see any damage. I'm going to go back, but not this month.
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January 2024 by J. D.
My '97 Z3 car was totaled in a low speed front end collision that ruined the intake fan and front grill. A new hood had to be ordered. I give 2 stars (and not 1) because I had difficulty finding anyone who would work on an old-model, totaled vehicle. So they get an extra star since they were able to find a matching hood for an old model vehicle, which probably was hard to do. And from a distance, their work looks good. And my car drives fine - the fan and grill operate. However, I had great difficulty getting updates on my car. I stopped by in person several times to get physically in front of the staff and get answers while I sat in the waiting room. They never once called me. I always had to stop by in person. When I did call and speak to a person, I always was told they were waiting for parts and had no idea when they'd find them. They had my car for 3 months and I paid $4,900. When I finally received my car I noticed the white trunk was extra polished. I thought it strange they bothered with the trunk since it wasn't involved in the accident. But maybe they were making it look nice? But after I paid and drove my car home, I realized Autobahn had oversprayed a colored paint on my white car. The "complimentary" buff they gave me was their attempt to buff out the microscopic paint spots that were all over my car's trunk. At that point I didn't want to return to Autobahn because I didn't trust them. They could offer to re-paint the trunk and fix the mess they made - and in the process maybe ruin something else - plus they'd probably take another 3 months before they returned my car - and definitely it would be a huge hassle since they don't update you on your vehicle's status. From a distance you don't see the paint spray on the white trunk, and at least my car drives now, so I decided to leave the cosmetic issue alone. Just don't look too carefully at the paint job on my trunk. Finally, I was displeased with the headlights they installed. I approved the installation of aftermarket headlights, but Autobahn installed bulbs that were dim. The headlights also weren't focused. If Autobahn had asked for more money I would have paid for brighter bulbs - but when I called several months later with my concern, they said there wasn't anything they could do. My car passed inspection and I got my new salvaged plate from the DMV. Months later, still not satisfied with the headlights, I asked Hillside Auto Repair to fix and they wouldn't touch the lights because they weren't the ones who installed them. I then went to Pep Boys, bought some high-lumen LED bulbs, and managed to install them myself, watching YouTube videos, and it was a little better - but the headlights weren't great. I lived with the bad headlights for 3 years and mostly avoided driving in the dark because it didn't feel safe. Finally I found Arnold at Perfection Auto who replaced/installed a headlight kit for $390. Now the headlights are bright and focused. I have no idea why Autobahn didn't put in good headlights in the first place. It obviously wasn't that hard - Perfection Auto did it in 30 minutes while I waited. In summary, I can't recommend Autobahn unless you're desperate and can't find anyone else.
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January 2024 by Mike C.
Excellence is alive and well at AUTOBAHN collision on Hawthorne in Torrance. Best customer service in the industry that I have seen! High integrity and high quality work! Collision Center of choice.
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January 2024 by Gordon L.
Big thanks to both Michael and Tony working with me on the quote. Their quote is reasonable and competitive comparing to other body shop. They repainted my Subaru Forester front bumper. They finished on time as promised, and I am very happy with the result. I would definitely recommend them to anyone. Great job!
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December 2023 by Sharon L.
Amazing customer service, on time, clean, friendly and excellent work! Tony is the best and always greets you with a smile. He has tremendous respect for his customers and very detailed. Wouldn't take my car anywhere else!
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December 2023 by joe schmitt
I was very pleased with the work they did on my car. The staff were very helpful and the owner, Tony is great to deal with. He is fair, very hands on, in overseeing the work that's done. I highly recommend them for any bodywork done. You won't regret it...
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November 2023 by Lee J.
I feel lucky to have found them. They did two (separate) projects for me. (paint match a replacement grill & something else more esoteric. I came to trust Tony's knowledge/recommendations. Price was fair ... especially fair considering that with the benefit of hindsight, I came to realize that they did not cut any corners or take shortcuts. I highly recommend
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October 2023 by Amy N.
Tony is the best in the business. From the moment I called him to help with my car he was very helpful and accommodating. He told me to get the car to them and they took it from there. He has been in the business for so long that he is a preferred partner for the insurance and for people so he works well with both sides and he gets you the fair deal and best value for your money. I definitely recommend Autobahn Collision Center, ask for Tony.
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August 2023 by Pamela P.
I took my car here to get fixed due to my car getting stolen and vandalized. The staff was amazing. They were very friendly and answered all my questions and concerns in a timely manner. They knew how stressful it was for me and made it less stressful by talking with my insurance company and getting my car fixed fast. I was so pleased when I picked up my car and would recommend anyone to go there.
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July 2023 by Craig E.
Family owned and operated. Skill. Communication. Pride. They stand behind their work. This was the only local shop I could find that would work on Mercedes Sprinter van body (accident damage). Neither AAA nor MBZ Torrance had any recommendations for me. So I started searching YELP for body shops, and called ACC. I'm glad I did.
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June 2023 by Jesus G.
Autobahn collision is awesome and I highly recommend them. The owner Tony is great. He will work with you and advise you of all available options to get your car looking like new again. They have fair pricing without skipping on quality. The rest of the staff is super friendly and helpful. It is hard to find a trustworthy body shop but Autobahn is definitely it.
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June 2023 by Ricky P.
Not only do I take my personal vehicles to Tony and his team, I refer him as well to my clients. I feel he is a go to Body Shop and does amazing work.
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May 2023 by Melisaa D.
I was stuck in a bad neighborhood with a flat tire in the early morning. Despite being busy, after I explained that I was a little worried about my location, they sent out a tow truck in 20-30 minutes. Unbelievable service. Joe was kind, and really helped me out when I needed it the most. Owner Johnny was great too. I cannot recommend them enough. I was truly moved by their kindness and service. It's not everyday you find people who go the extra mile because they take pride in their work, and they are genuine individuals. Thanks so much.
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May 2023 by Elvia Del Toro
Prius 2010 got the catalytic converter stolen, at first they said 6-7 months to the insurance they ask to order the most expensive one it was approved to get the car fixed faster still took more than 3 months. We got our car back with a scratch on the hood that was not there, and MANY PACIFICO BEER CAPS inside of the car. WE DO NOT DRINK BEER or ANY KIND OF ALCOHOL beverage. Check your mechanics are they drinking and working?Be CAREFUL this shop is a scam.