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July 2023 by Daniel S.
Omar and Amir were very helpful. I came in here to switch over to from another carrier. I initially had issues ordering the phone online. I came into this store and Omar recommended a great plan and Amir helped me with a smooth process. One of the best experiences starting a new line. All in all, it took about 30 minutes to be set and out the door with a new phone. I will tell others to stop by here. Thanks guys!
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April 2023 by Anthony S.
All 1 star with sprinkled in 5 stars lol. I wonder who's telling the truth. This location is a literal joke. They just told me they couldn't take my $33 payment because they didn't have change for $40. At first I thought I was being pranked. ATT doesn't have $7 in the drawer? GTFOH
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October 2022 by Kimberly L.
[Review #706] 2022 Yelp 100 Challenge (27/100) This is likely my quickest & shortest review. This Torrance AT&T store is located, in the same small plaza anchored by Ralphs, on the north side close to Carson St. I'm not a personal customer of AT&T, but it's decent square footage to other cellular stores. I came post lunch mid-week to turn in my manager's trade-in; he upgraded to the Apple iPhone 14 Pro. I've had issues mailing trade-ins before where the phone sustained damages during shipping even though it's wrapped & surrounded with bubble-wrap. I thought by bringing it to the retail store, I can at least show proof that it's functional & not damaged. I received a long welcome shoutout from Brisa who was stationed in the back. She helped me reset the iPhone (good thing I brought it in), removed the passcode, & quickly processed the trade-in. I was in & out in maybe 8-mins. or so. Talk about fast customer service! While Brisa was busy, I inquired with Omar on current specials so my manager & his family can get the best deals as 1/2 are due for upgrades. Both reps are friendly & knowledgeable... this is one location where service is quick! I'm not an AT&T customer yet; I could be if their plans meet my needs. For now, they're the best for my manager/company needs... thanks AT&T!! I recommend this Carson St./Torrance location for existing & new customers.
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September 2022 by Alex T.
Karla was amazing in helping me make sure I get 14 pro max the same day!! She went above and beyond to make sure I got the phone the same day!! Please make sure to see Karla
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August 2022 by Maria C.
Karla was beyond phenomenal. She was patient and attentive to all my needs. I will definitely go back and do business just because of HER!!!
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May 2022 by Y. Z.
I'm coming at 2:45pm, store says open from 10am-7pm but doors are locked, light is on, signs are outside but a minute later lights turn off. I called AT&T and they had no other explanation then "maybe they went on lunch break".
