“Luis was so professional with the service. He even called to confirm that the vehicle was ready for pick-up. By not saying this other place Jackie services u-haul dealer made us run around 3 hours looking for a truck. But the person made it possible was from the brach of victory and lankershim!! She was so nice God Bless her and also Luis was awesome!! Out in 10 minutes with the rental.”
Open 24 hours
4102 Melrose Ave, Los Angeles“Evgeniy and Dimitri helped me with my move today and they were great! They worked nonstop and I literally had to make them take a minute to take breaks. they were considerate with my stuff and wrapped everything really nicely. They handled any issue that would pop up and just kept working. They were really, really good!
Move took a little longer than expected, but that was my fault, mostly because I wasn't 100% ready and I thought I had less stuff than I did. I probably should have hired one more person, but Dimitri and Evgeiny made it happen!”
“When purchasing a unit Cindy was very helpful let me know the rules showed me my unit showed me the entry and exit to the unit space and the process was very easy fast and understanding I thank her for the great customer service”
“I am a long-time customer of US Storage in Montrose, Ca. I have used their facility three times since 1998. The property is clean and well protected and the staff is most friendly and very professional. Ismael have made sure to find the best deal for my storage money. Thank you for protecting my possessions and for being available whenever I've had a question or concern. Real pro's!!”
“Wow…, I’m speechless… those guys are simply rock’n’roll!!! Super professional, polite and extremely fast team of Artur and Nazar. They solved my monthly moving problem in a split second! Definitely hire again in the future. Highly recommend”
“Hello everyone, I tell you that I went to extra space storage to carry out a procedure to acquire a space and I met some very kind ladies, one of them is called AnaShe was the one who helped me and I recommend the prices are excellent I recommend extra s..... s....”
“Incredible team of movers! Very thoughtful and careful with all of our belongings. We’ve used them previously a number of years back so we were glad to see consistency in their excellent service. Highly recommend!”
“Well this is not the first time and had a great interaction with Mina she is such a joy to talk to and conducts she self in a very professional manner. She always welcomes me with a smile! She takes the time to explain the situation and how to manage it. I very much enjoy going into the office to just say hi. She is all of what is needed at the location. ⭐️⭐️⭐️⭐️⭐️”
“I highly recommend Burbank self-storage! I did a lot of research before I chose this facility, and nothing else compared. We have been here for almost 2 years and we are now moving into a larger unit. I love this place! Ronda is always so kind and helpful.”
“Highly recommend this storage facility. It's well maintained, high tech (use an app to access stuff / can use a key too) and sells all the supplies you need such as locks and shipping supplies. They go above and beyond with the customer service.”
“Erick , the manager, at the Extra Space storage, in my area is the best. I now have 2 storage units there. I have spoken to other employees and they are nice too, but I have a repor with Erick that's been for years. He always helps me out, is always kind, polite , and accommodating.It's a bit pricey I'm going to be honest, the bigger units anyway. However, I haven't shopped around so maybe they are competitive. I recommend the ONE I have unit(s) at anyway.”
“The people make this storage facility worth it. Shout out to Kristi and Fidel - both were fantastic and kind. I enjoyed how much it felt like they were advocating for me. Cheers you two!”
“We had the best experience setting up our space here. Stephanie Mendez was absolutley wonderful! She was so informative, patient and kind throughout the whole experience. I would recommend this facility and Stephanie! Thank you Extra Space!”
“Came in to get my locker at 5:58 I was still taken care of came in the next day to change my locker and was still helped just as amazingly. I appreciate you guys”
“This is the BEST storage facility! I've stored at 3 other facilities in the area and SoCal is by far the most clean and well-maintained of them all. The massive, warehouse style elevator makes it easy to move items in and out. If I have any questions, the property manager Glenn is there to help. His professionalism and friendliness has made a stressful time feel much less stressful. Many thanks to Glenn and SoCal!”
“Wonderful experience with this location. It’s extremely clean and well run, which gives me peace of mind. The Manager Alex made my move easy. Would highly recommend working with him.”
“Ashley is the Main Manager you will need to deal with, She is super nice customer service is phenomenal!!? She goes above and beyond keeps this location super clean! Anyone that needs a unit, boxes and moving supplies they need to come here.”
“I’m sorry to say that I can’t recall the gentleman who helped me out, but he was so friendly and knowledgeable, taking the time to personally show me every size unit I had questions about. This was about 4 hours ago from the time I’m writing this review, for context, so whoever’s shift it was at the time. Shout out to that guy!”
“Signup was very quick and easy with Antonio. He is very professional and knowledgeable. The facility is clean, secure, and in good condition. Can't ask for much more than that and he also gave me a good deal.”
“This was my first time ever purchasing a storage unit, and the customer service was good. When I got the call back from Teri she was so polite and nice on the phone. When I went to the office I was greeted by the manager name Adrain and he was very nice and helpful.”
“Brandon, the agent with whom I dealt, was friendly, fun, kind, supportive and extremely helpful. He helped me with a difficult move in by being ever so patient while I sorted out my problem.”
“Great place to store your items the Staff is amazing. I received help from rubia she went above and beyond to assist my needs 11/10 service, If you're looking for a place to rent this is the place to go and make sure to ask for rubia for exceptional service. HIGHLY RECOMMEND”
“what an experience! Yeboni (I’m sure I butchered that) and Carolina took such great care of me today, I was so stressed out and tired and they were so patient and helped me and I’m so glad to have done business with you guys thank you so much, five stars all around!”
“I WAS GREETED BY CARLOS TODAY HE HELPED ME OUT WITH MY UNIT AND LET ME TELL YOU AMAZING SERVICE HELPFUL WAS RECEIVED WITH A SMILE AND ANSWERED ALL QUESTIONS BY FAR THE BEST SERVICE I EVER RECEIVED I HOPE PUBLIC STORAGE APPRECIATES AND VALUES YOU BECAUSE YOU HELP ME TODAY AND YOU MADE THIS MOVE EASY AND STRESS FREE!!! Amazing amazing service!!!”
“I am moving into this new storage facility because my previous one has horrible customer service. I went in person to meet with the person who called me I am horrible with names but I think her name was Beth but let me say she was amazing and even though she was training someone she was professional and they both were helpful in the process of showing me the storage units and looking for the best location for myself. It was fast and easy. It was nice to see that they actually care about customer service and helping the tenants who have storage units. Both staff members were great and even though it was towards the end of the day they were still smiling and helpful. Looking forward to moving my stuff to the storage unit!”
“Brianna was a very helpful person when I re-opened my unit here had a great deal online I was sent it to works out perfect the unit and it’s very helpful useful doable when your apartment is crowded and easier to move out and then when moving over she’s a great person she helped me be nice sweet niceI think you’re a lot I like the unit here because the people are very kind and nice and cool other than that no complaints really good”
“I'm a long time, satisfied customer at Extra Space in Sunland. I've always felt confident that my things are safe and sound. However, it's time to reunite with my belongings. During this move out process I can't thank the manager, Karenn, enough for being so helpful- both administratively and logistically. She's a smart lady who has made my experience incredibly easy and seamless. Obviously, Extra Space hires the best!”
“Talking to Joshua on the phone after reserving my unit online was a breeze. Joshua was so helpful with walking me through the process and explaining the contract to me in detail. Thanks again for great service.”
9:30AM - 5PM
1606 Cotner Ave, Los Angeles“Friend of mine who rents here, & neverdoes reviews, tells me Erçan/Eric, interim manager this month here, is terrific.Everything's still running extremely smoothly, with no hassles.He tells me to give him, & the place, five stars. Thanks again ErcanDone!PS. This is a unique place. Two completely separate buildings. Very quiet, peaceful, and safe!”
“Been storing here for some years. Reasonable pricing, but no 24-hour access. No option for power in the units, either, which would come in handy for testing gear.”