“This is a wonderful local business! Z, the owner, is super helpful and very nice. I got my passport pictures taken here and he took the time to set it up and made sure I liked it. He has a good lighting and backdrop setup and has software that ensures the image would be accepted. Afterwards, he ensured I had everything I needed for my passport application and mailed it out for me. On another occasion, I brought something I needed mailed out, and he helped me package it and mailed it out for a very reasonable price. You can ship things through USPS, UPS, FedEx, and DHL so it's a one stop shop. Thanks, Z!”
“I went in to this post office today needing help sending a package to a loved one overseas. Demetria did a wonderful job explaing the proccess of how long it would take to get there as well as how to track it. She made the experience really easy for me and I hope to have her help me again. More people with her work ethic and level of care should be hired. Overall a wonderful experience and stellar customer service. Thanks again Demetria.”
“Carrie is incredible! Totally competent and efficient. She was very personable too which helps when you have too many packages and three kids wiggling all over the place. Thank you, Carrie, for making a daunting task pleasurable!”
9:30AM - 5PM
910 D St, San Rafael“This is the best post office in my opinion, rarely have i had to wait longer than 5 minutes. The staff has always been very polite, professional, and fast without feeling rushed.”
“I really enjoy coming to this location. The staff are very kind, patient, and courteous. You rarely have to wait if at all 5-7 mins. This post office is a neighborhood gem.”
8:30AM - 6PM
2003 Larkspur Landing Cir, Larkspur“This is a cute contract post office & gift shop. I can't imagine saying, "a cute post office." But, here we are. The shop is crisp and beautiful; filled with high-end Marin souvenirs I was walking past when I spotted the Mariage Frères tea. I was excited to try a new variety and asked the owner for a recommendation. He gave me some options and let me take them outside to smell them. They were all lovely and I went home with a new canister. If you're in search of Marin swag, this is a good place to look.”
7AM - 8:30PM
1300 Evans Ave Ste 30, San Francisco“Hi Family
This post office is very user friendly.
Customer service is great.
I was trying to renew a passport and the clerk was very helpful.”
“I can't say enough good things about this Post Office! The staff goes above and beyond to provide exceptional customer service. They patiently answered all my questions, helped me navigate through the mailing process, and even provided packing supplies for my fragile items. With their expertise and attention to detail, I know I can trust them with all my important shipments.”
8:30AM - 6PM
2003 Larkspur Landing Cir, Larkspur“This is a real post office! Tall guy behind the counter was super nice (sorry bro I didn't catch your name). Also fun stuff in there to look at. Jazz music in the background and scented candles are definitely unique to this post office. Cute place.”
“This was always one of my favorite Post Offices living in San Francisco. Visiting after 15 years away and it's still great. Helpful & friendly staff. Had supplies available to purchase for what I needed to send. Clearly explained options for mailing.”
“Of all the post offices I've been to in the Bay Area this is by far the best one. They are efficient, quick and organized when processing transactions. Unlike other post office locations that follow a pace of plate tectonics. This is the only post office I go to. Excellent service that other locations should try to duplicate, but they won't. Highly recommend this Post Office”
“Generally a very good post office that takes care of lines quickly (mostly because we gays are always on the go and know what we want) and there is a lot of self-service supplies available as opposed to some city post offices where almost everything is locked up or depleted.
My only complaint is the lack of empathy for older clientele who struggle with computers. My client wanted to renew his PO Box and pay for another 6 months and the lady at the counter just kept repeating "ITS PAID TIL SEPTEMBER! GO TO THE WEBSITE!" Well, that's only 2 months away and the rate is $108/6 mo. Why can't we pay for his extension now? And I said probably three times that he gets frustrated using their website. He has renewed this way dozens of times including a few months ago. She could've made our lives a lot easier by processing a basic renewal.”
“I had a complicated situation this morning with international shipping. The attendant went out of his way to help me with the forms and re-boxing. Thanks so much!”
2 - 4PM 9:30AM - 1:30PM
558 Presidio Blvd Ste B, San Francisco“Like most post offices, they're understaffed, but if you go in the off times it's usually quick. Very conveniently located and the staff couldn't be nicer and more personable.”
“I've always found this location to be the most efficient. Waiting in line, even during Covid, never takes too long. All of the staff here are friendly and helpful, too.”
8AM - 12PM 1 - 4:15PM
1 Main St, San Quentin“There are few things I dread more than having to walk into a post office, except maybe the DMV. I would literally look for every alternative before sucking it up and braving the lifeless, cranky, slow, sad walls of a post office. But then we moved to the Bay Area 5 years ago and just happened to land walking distance to this tiny little gem! Cendon (the post master) is hands down one of the greatest guys you'll ever come in contact with, and his post office runs like a dream. It feels like family when I go in, and truth be told, I LOVE my daily visits! I will one day have to leave this place and I'll miss everything about my post office. It is absolutely one of my favorite things about my time living here.”
“This is my neighborhood post office and came through for me big time when I needed to mail out 150+ individual parcels for work. The staff here are kind and hardworking. Special thank you to Grace and Crystal for their heroic patience weighing and labeling all of my packages.”
“when I forget to purchase stamps, forget to pick up small shipping packages or forget to purchase packing tape I can always stop into mill valley post office and get these items there without the p.o. workers going postal on me at all.”
“I don't usually comment on places but I experienced my first male Karen moment. It was thrilling. So thrilling that I fumbled with my phone and only caught the last part as he did his walk of shame out of the door as everyone was left in silence. This man clomped up to the counter and the woman working, Phoung, kindly greeted him and asked him what he needed. The man cut her off and said, I DONT NEED YOU TO ASK ME ANYTHING. I DON'T NEED STAMPS. I JUST NEED YOU TO DO WHAT I ASK YOU TO!! He spoke to her like they were in the middle of a heated argument. This woman, mind you, had her scale to weigh packages malfunction, her computer decided that it didn't want to work anymore and had to restart it working ALL BY HERSELF on a Friday around lunchtime. She really wanted to do a good job so she managed to work it out while the line grew. If anyone reading this were spoken to the way he did you would've had to use all your God given strength not to go nuclear, hop over that counter and made him eat those words. I was on the side ready to say something but Phoung had it covered. She responded in kind with the addition of respect saying, I just asked what you needed so there wouldn't be any misunderstandings!! Then SHE apologized for the miscommunication for reasons unknown. Be kind people or you might just run into someone who will give it right back to you. Thanks Phoung!”
9AM - 5PM
5262 Diamond Heights Blvd, San Francisco“Convenient with plenty of free parking. The clerks are very helpful and take time with each customer to make sure things are correct. The space is well lit and very clean. No complaints!”
“The staff is what makes this place really great. The person at the counter helped me pick the right type of shipping and the best size of box to minimize cost. They're incredibly helpful and professional, even if the line is long.
Note: USPS charges you for tape! If you don't want to pay, then either bring tape or tape your packages at home. Even if you have to buy tape, it's still often cheaper than UPS or FedEx.”
“I ship things almost daily for my small business and I have to say -- this is the best, most efficient post office around. And I have frequented many Bay Area locations over the years.”
“I visit quite often and the staff is always so helpful. Eliza has great customer service skills as she is always ready to help and is so friendly. Good place to get things mailed.”
“Excellent customer service when I go in. Wish the PO boxes, money orders & international postal rates were less expensive. (Thus, the 4⭐️⭐️⭐️⭐️s instead of 5.) Only post office in city where you can access your own PO box 24 hrs/day. Also, I love going to the Embarcdero & piers nearby. This is my go-to post office. ?”
“I honestly don’t understand how this USPS has 2.7 stars. I find the workers to be super friendly and efficient, and they always propose ways to save money on shipping. Love my neighborhood USPS!”
“As of 7/1/2023 these are the Hours of Operation at 11135 San Pablo Avenue. Having evening access to the lobby on a Saturday was / is super helpful - including the sizable drop box that fits up to a Flat Rate Medium Box #2.”
“I just had my family passports renewed and I could not ask for a nicer experience. They made copies of documents I should have brought, with no fuss. We watched them greet a dozen customers by name. These guys give the Post Office a great name!”