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March 2023 by ruby Delery
Our service technician was professional, friendlyand knowledgeable. He did a great job installing our tankless water heater. We were very pleased with this company. I would highly recommend Vincere.
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February 2023 by Emmanuelle C.
We used Vincere when a pipe flooded in our home and caused major water damage. Vincere was great throughout the whole process - responsive, transparent, and did high quality work. We ended doing a major remodel and the home looks amazing now. I would work with them again.
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September 2022 by Sarah H.
Shocking behavior. *UPDATE After discovering a leak in a pipe repaired by Vincere IN 2019, our new repairman uncovered a nail taped to the steel pipe. This nail corroded the steel and now, years later, there is a hole and a leak. At the time of the initial leak the tile needed to removed throughout our kitchen and when they were finished replacing it the tiles they were uneven and they left hollowness underneath which can be heard still to this day. I questioned the workers who they employed, they used subs who did not seem to know what they were doing and when I questioned them I was met with hostility. A smaller secondary sink needed to be re-plumbed and still does not work to this day. I would not be writing this review except for the fact that the nail was purposely taped to the pipe and caused corrosion and a leak and now I am going through a nightmare all over again thanks to Vincere. Comment to their response: it was a leak discovered yesterday at the site of the last leak not along yards, feet, whatever length of pipe. A steel nail ( now rusted) was taped to the pipe. Now, 4 years later the pipe finally leaked because the 2 metals corroded each other. You can say what you want but I have texts and emails from that time period reflecting issues we had with your company. The pandemic hit and we let it go but to discover this now, I have to speak up and warn others!
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August 2022 by Chad Barber
The sewer piping throughout our house finally started to show its age. First some sinks started to drain slow, then showers, etc. We had one other company come out and give us a ridiculously high estimate for the repiping, but didn't include filling back in concrete, retiling or anything else! After a couple more estimates, Vincere was the most competitive, included everything to 'back the way it was', explained everything over the phone, and started the same week. They were fast, sent pictures of the work and the project manager Anthony was responsive on the phone and by text. Everything drains great now, and you can't even tell they dug a 2 foot trench in my kitchen/bathrooms! The tile floor looks exactly like it did before they started (probably a little cleaner!). I definitely recommend them and have already used them again for smaller jobs with the same, high quality and fast results.
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July 2022 by Mayra M.
Great company, Anthony was very helpful throughout the project. Responded quickly and completed the project as estimated. Price was very reasonable, using them for additional work around the house.
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July 2022 by Arlyn Isen
I highly recommend Vincere Industries Inc. These guys are awesome and true professionals. It was a pleasure having their team in my home. We Had a great experience working with Anthony and Monica who went above and beyond! I will use them for any future job. Thank you! Arlyn S.
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June 2022 by Ed S.
We used them once and we were mostly happy. They fixed their mistake. We looked to them again for several more projects...Anthony came by to look at things and promised an estimate within 4 days. It has been 10+ days! We called and left 2 messages...NO RETURN CALLS! UNPROFESSIONAL to say the least.
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May 2022 by Eric Stern
Timely, efficient, responsive. They worked with our home warranty company for quick approval and repair. Couldn’t ask for anything more.
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April 2022 by David A.
Came to our home for a leak thru home warranty We found leak after they cut hole in wall we could see it coming up from slab - they said turn off water and we will be back will call in a hour - nope Next morning nothing no call nada d Check warranty online and see they closed the order, we call and they say oh sorry we dont have equipment to fix your issue. We didnt even get a courtesy call saying they couldn't do it We are back to square one and having to call warranty company again still no water after 5 days Update: Owner did reach out to try and fix issue said employees said 'we not interested' in a repipe (which was never offered) they kind of missed out on upselling the customer on this one. They were very polite though Ill give them that just sorry it didnt work out
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March 2022 by angela evanson
We were told of a finish date- and they finished at least a week EARLY!! So nice to deal with people that don't have to be reminded of anything. Highly professional and always responsive to our emails.
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January 2022 by irma ramirez
Horrible job! My insurance got this company to fix my property not one knew the job horrible! connected pipe with copper and it damaged the wall again! This is scan and never took responsibility! They keep charging for this scan !!!!!
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December 2021 by Cynthia O.
My home warranty sent them out and it was not a good experience period! Kept rescheduling my appt, no big deal I will work with anyones schedule, but then to come out the 2nd time and say they cannot fix the issue call your home warranty and get someone else, but cannot do that until Vincere updates the work order after 2 attempts to get them to update the work order my home warranty canceled the work order and start a new one as if Vincere never came out, not a good business practice in my view.
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December 2021 by Dee Bruder
Vincere was tasked with remodeling the home we purchased in La Quinta in June of this year. As always with remodeling, one thing lead to another and things to do kept getting added. Started out with painting and doing new flooring and ended up with a remodel of the kitchen (which included all new stainless steel appliances and a stainless farmhouse sink), changing the fireplace, adding canned lighting in the ceiling, changing the existing canned lighting to led lighting, installing an outdoor refrigerator on the patio, adding barn doors on the study (and the list goes on). There were, as expected, some rough spots but the entire staff at Vincere, including Anthony Goebel, Monica Mejia, Mike (Window Expressions), Angel (the designer) and all of the workmen, especially, Matt Vasquez, Mikey, Pete and Anthony Dean did a wonderful job! Yesterday, Mikey and Pete installed the final pieces (the double ovens and range top) in the kitchen and they did a stellar job! All of Vincere's staff "went the extra mile" to make sure that everything in our home was done properly and with careful attention to detail! We could not be happier with the end result! Thank you everyone at Vincere for making our "dream home" a reality. You are ALL the best!
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December 2021 by Don Viau
Dave was amazing friendly and efficient. Addressed all my plumbing problems. I wouldn’t have another company in my home. Would definitely recommend!
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September 2021 by Deric H.
Our Home Warranty provider assigned Vincere Industries for a plumbing issue we reported in April. We were getting sewage smells from some of our drains, and was hoping to get it resolved by a plumber. Vincere sent a someone (cannot remember his name) to inspect our pipes. The plumber was pretty hesitant about resolving the issue, but had a roto-rooter tech come out to try to clear the main drain. Shortly after the service, we did not notice much improvement, but within a few months, we were seeing water backup from our AC unit's condensation drain. Thinking that it was an AC issue, we called an AC tech... but they insisted that it was a plumbing issue. So we contacted a different plumbing company... Sure enough, during this inspection, the plumber found a RAG stuffed down the AC condensation drain (see photo below)... I know this was done by the Vincere plumber, because there was another rag stuffed around our washer drain as well. This guy calls him a professional?? NEVER use this company!
