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March 2024 by K “Citizen K”
It's rush hour between 1 and 2 pm here one specialist takes care of everyone, it's not a service, it's a hell of a thing. The queue is huge. Time is precious, why do you think you can get away with it at our expense?
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January 2024 by Eem T.
I would like to give 5 star service to this guy named Clint he just let us walk in and process the passports of my kids without appointment. Super amazing. Thank you very much.Although, we did our appointment passports in Cathedral city Usps, and cancelled our appointment without notice, calls or email.
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June 2023 by the poastman
Tried to call the phone number got sent to some corporate hotline, just wanted to ask for the mail lady that has her route on desert Moon drive to lower her music when she is delivering mail wife works from home and has been complaining about it for some time-thank you
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December 2022 by Jackie Benavidez
Yesterday I walked into the post office dreading it because not only is it the busiest time of the year but it was also Monday morning and this post office is quite small I thought I was going to spend a big chunk of my morning there. To my surprise I was greeted with a smile and was on my way to my next errand in no time! Diana was patient with me and was able to answer all my questions (I’d also like to point out she did not make me feel like I was asking too many questions - or was bothered by that)
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December 2022 by Rich Soltis
Being a former post office worker, I have the utmost respect for the work load these employees get but I'm a little doubtful of the way this particular office is run. I've had several very important pieces of mail go missing. On separate occasions. And only the important items. Which was easy to see from the notice on the envelope, so it does leave me with an uneasy feeling. I find this a little concerning but I also notice there always seems to be someone in the box area, using their phone but not doing anything else. I'm guessing they are using the internet? I don't know but with mail missing and suspicious people just loitering in the box area, I don't get the safest feeling here. The counter workers are usual pretty nice but I don't really need their services very often. I just get a bad feeling about this particular office and I think the postmaster might need to keep a closer eye. I don't see this office being very busy. My home office when I was a CCA was 10x the size of this office, easily, and the load they got was a much higher rate. One other thing I think that makes me feel suspicious of my box handling is that I get red plums on multiple days of the week. This is what postal workers call the ads which is usually only on Tuesdays. So if I'm getting these ads more than one day, it definitely feels like my box is being tampered with. Literally the day I wrote this I just got another notice that another piece of mail was returned. From the same person that I received mail from the day I wrote this. How do I get one piece of mail super late and another one is returned?
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December 2022 by Leslee Spencer
All employees have gone out of their way to be helpful, patient, and kind…I’ve had a PO Box there for ten years…thank you Thousand Palms Post office!
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August 2022 by Emmanuel Ham
Great staff very helpful but very small
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June 2022 by Lisa S.
Incapable of listening, providing service or any request needed service. "Post Master" at location should consider job as hearing aid model, as his inability to hear only demonstrates his inability to listen. Laughable fir "professional establishment".
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May 2022 by Mari Marroquin
The recent staff members have been really nice & helpful! I really appreciate one of them who helped me find my package from my P.o. box.
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March 2022 by Coach Aaron Smith
Rude, absolutely rude. I set an appointment online, does matter, "wait in line." They're attitude and tone is just disrespectful and rude.
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January 2022 by Kenia Meza
I don't like the parking because it's small but the best customer service! They are always so patient and helpful which I really appreciate
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November 2021 by Melinda H.
The very best ever post office. Both our home delivery and the postal workers at the post office itself do a great job
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December 2020 by M.C R.
I have a PO Box and I like who I've dealt with in the front area, they've been kind so far. BUT the driver who delivers mail in my neighborhood is a douche. He drives in across on my drive way for some weird reason (my property aint no Go Kart! Drive on the road, that's what its there for and THEN pull in near the mail box!!! ) even if he doesn't stop to leave mail, leaving his truck's tire marks and the oils if it. Along with it, his tires bring in small debris such as small rocks when he comes driving across into my property, WHICH when I drive in straight into my driveway, my tires wants to go into several directions because of the oils and rocks this mail truck brings in when he drives into my property. Its annoying to have to wash and sweep often. My cameras even caught the douche bag throwing a damn brick at my mailbox, breaking off a piece of it. Its like 'what???'. I'm just saving and adding up my videos to slap the post office with it and show them the entitled j*** they hired.
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October 2020 by Jack Mowreader
Helpful staff
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August 2020 by Lana Reavis
Put a hold on my mail for one week 8/14-8/21 at this Post Office. Asked my neighbor to check my mailbox 8/14 to make sure nothing was delivered. As it turns out mail was delivered EVERY DAY. Went to the PO asking why my mail continued to be delivered when a hold was in place & was told, with attitude, my regular letter carrier was on vacation that week. I guess the fill in carrier was too stupid to do his or her job. Huge potential for mail theft no thanks to this Post Ofc. Many thanks to my neighbor!
