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November 2023 by Jeff Heyd
Always a good experience with Timo's! Don't know how they recruit or train their technicians, but each of them have been very professional and skilled. Shows that a good company can, indeed, find and keep good people.
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November 2023 by George Hayward
Ken was easy to talk to at the initial consultation, and he provided helpful information and answers. He was considerate in drafting a contract proposal that met our needs well. The Timo's team who came to install the system were prompt, pleasant, efficient, and helpful in orienting us to the system's features and operation.
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November 2023 by Alfonsina Burke
Timo's technician, Mario, did a thorough job of inspecting the cooling and heating systems. He told me that everything looks fine and operating as it should. I am very satisfied with his findings
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November 2023 by Pamela MacKinnon
Chris from Timo's is amazing. Not only did he do the maintenance check, but he explained what he found and why it was important.The communication from Timo's from start to finish is exemplary. We are pleased to work with such honest and professional people.
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November 2023 by Armand Lariviere
The Installers came on time, prepared the install area with protective floor covering, dismantled the old unit and removed, installed the new unit all within the scheduled time for the replacement. Timos also cleaned the floor afterwards, tested and verified proper heating and cooling operation. So far the unit is operating as specified. I do have some unanswered questions remaining about the install plus my billing is over the estimate and need to resolve this issue.
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November 2023 by randy serak
Great service all around from Sales to installation. They have an amazing team of technicians. The whole crew replaced all three HVAC systems in one day!
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November 2023 by Laura Brian
There are not enough nice words to say about Timo’s… from the girls in the office to the techs Tom and Byron… they were on time, professional but also very friendly. Both very patient and knowledgeable about all my questions…Excellent and accurate communication from everyone… I recommend Timo’s to any and everyone who needs any air conditioning service done… they are the best!!!Service: Installation
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September 2023 by paul kirincic
They were, once again, outstanding with their service. Felipe was competent, and was very good at explaining the problem and the solution. He made sure I understood the work needed on my AC system, and he made sure it was done right. Thanks!
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September 2023 by hank harris
Romeo came out yesterday. Second time he's been here in the last few years, both for unusual a/c situations. Both times he's figured out the problem and solved it. He's professional, smart, and all around a great guy. Thanks Romeo! Thanks Timos!Service: A/C system repair
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September 2023 by Anisa Garcia
Great experience. Called in the morning when our AC broke down because of the drain line clogged and they are able to come the same day and fixed it. We opt for the membership so they can come out twice a year to do necessary maintenance. Definitely recommend them.
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August 2023 by Basilio Dungao
Arrive on time this am. Laid out their floor covering. Work area very organize. The tech that was installing the a/c unit was Mr Jose Rodriguez and Juan.Juan showed me how to work the thermostat when they were finish. Jose explained to me when the final invoice will be sent. Thank you very much.Mr. Miguel Roman also was very professional. Very good team.Service: Installation
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August 2023 by Paul Gorney
Just had my semi annual service performed by Andrew Luna! He was great. I loved his energy and thoroughness. He was super professional as he went about his work. He was super patient with all my questions. Great job!Suggestions, Timo's used to call me to schedule these semi annual check ups. I appreciated when Timo's let me know it was time to do a maintenance check. Especially given I signed a maintenance plan.However, the field techs are absolutely the best.Service: A/C system maintenance
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August 2023 by Mary Cooper
Hello, Timos is a very well respected company. Their AC technicians are very good as advertised. We were not a member and had to wait a few weeks to get an appointment . Had the luck to get "Jose" to come and check our air conditioner, he is a very kind, considerate and extremely smart guy who explained every step of the process and answered all the questions we had. After his quick diagnostic work he found the problem. We are now a signed up member and feel better Jose will be taking care of us.Services: HVAC system repair
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August 2023 by David Sherman
Sent tech out to give an estimate on a mini-split system.Next time send a Tech, not a salesman. Turned off almost right away, when he walked in and said we should replace the main furnace for the house also. I said why it works just fine. He said I will look and decide.I told him to just give me a estimate on the Mini-split.I ended up going with a different system with someone else.To much as a hard sell.But their regular techs who actually do the seasonal tune ups seem to be a bit better.
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August 2023 by Ian Aitken
Technician arrived on time was very professional. Reviewed all 3 systems inside and out and re[ported back to me. Asked if I had questions and answered all my questions. 20 minutes later I received a detailed written report in my e-mail with pictures describing the state of my equipment. Doesn't get better than that! Thank you Timo's.
