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June 2023 by Valerie Camacho
I took my elderly friend in to get help with his phone. The employees were so kind and patient with him. I really respect when young people are kind to the older. Thanks to T-Mobile
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August 2022 by Tish Fisher
My husband was so impressed with a young man who helped him. He was patient, friendly, knowledgeable, everything you could hope for in a sales representative.
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May 2022 by david zarazua
Best service noeli is so helpful with my mom i love her service thank you for all your assistance
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March 2022 by Kaila Loving
CHECK YOUR RECEIPT.My boyfriend and I went to this location right after he broke his phone while hiking. He was looking to replace his phone with a not too expensive option since it was an unplanned expense. We were helped by associate Lorena, who appears to be very nice at first. She tried to sell my boyfriend a screen protector and case for the new phone as well, however, he declined. She did not take no for an answer, and took off the case from the order, but she claimed that the screen protector would be "free." While still in the store, I checked my boyfriend's receipt and noticed a few things. FIRST, the screen protector was not free, she charged $26 for it, and claimed the supervisor adjusted the price of the phone to account for the difference. Which was false.SECOND, My boyfriend thought he was purchasing the Samsung Galaxy A02, that is what they had agreed on. After checking the receipt, and the new phone. Lorena had actually sold him the Samsung Galaxy A03 (a more expensive phone) without asking my boyfriend first if that was okay.After noticing these discrepancies on the receipt, I mentioned them to Lorena, who then nervously tried to shake it off and "breakdown" the charges. My boyfriend and I needed to be somewhere, so we just let it go and left.Please check your receipt to make sure you are not being up-sold and overcharged without your knowledge. It is very sad that Lorena feels she needs to rip people off essentially, instead of using respectable selling techniques to earn her commission.
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March 2022 by Ralph Balding
Noehlie is amazing! She is the manager there and she is super helpful and has a great personality, I couldn't have asked for a better person to help me get my kid a new phone and transfer all the files. Would definitely recommend going to this store and make sure you ask for Noehlie.
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February 2022 by Ralph B.
Noehlie the manager provided top-notch service and was also great at creating a customer experience that makes me wanna go back, great personality and I would recommend asking for her when you go.
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January 2021 by Sergei Wright
Seems like this place is only open at certain hours...depending on odd factors. They take over a half hour to apply a screen protector to my phone...and go in the back of the store with my phone to put it on my phone instead of right in front of me. Shady
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December 2020 by Martha Oliva
Staff very helpful ready to tell you the deals an what is right for you, always like coming in all the time thank you ?
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December 2020 by Gladys Villalobos
Very good service ? perfect company
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August 2020 by laura chamblee
Stephanie.is very good at what she does...i would highly reccomend her ..shes very helpful every time i go in to the store..and always fixes the problem
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June 2020 by Richard Netterville
I've.been with this company for few years. Always friendly love my jokes. That's a plus. Lol I live close so they are my homies.lol No negative from them. Very business like. Take care of my needs. Opps!! Well just about all of them. Lol Good investment in my living hood.
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April 2020 by Mike Walker
Is this t Mobile or metro one or the other but not both
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June 2019 by Hazzol Talavera
Oustanding Customer Servce and knowledge.
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February 2019 by Katie Diaz VonJohl
THANK YOU MARIA AND NATALIE PHENOMENAL SERVICE I APPRECIATE IT
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November 2018 by namefirst Namelast
This is a great location customer service was really the best I have experienced visiting a mobile retailer Anna and Laura really are amazing thank you for helping me with the many choices that I had to pick from they took it beyond and I was able to successfully have my phone working again and the huge selection of accessories that I was able to pick from thank you again will definitely recommend
