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October 2023 by Matthew Staib
I wanted to give a big shout out to everyone who helped me at the Mayflower Transit moving company.Thanks to the agents Joe and Alyson in California as well both moving teams.. Leo’s team in LA and Yessenia’s team in Austin. I couldn’t have done that move without you!I needed to relocate from Los Angeles CA to Austin TX on just a weeks notice so I had to get estimates from a few moving options asap. Mayflower not only got back to me first, but had the most streamlined electronic process followed up with prompt and personal communication.First I scheduled a virtual estimate. Soon Joe A. was on the case and called to actually come by for a quick in-person inventory. He was really informative, easy to talk to and gave what ended up being totally accurate estimate. The original quote was the same as the final cost. Plus the price of doing all the moving and getting a truck myself didn’t cost much less, so it was an easy decision to hire Mayflower.Then the agent Alyson M. reached out and was always kind and knowledgeable for the whole process. She kept me updated throughout every step of the way in both cities.On move out day Leo’s team in LA was right on time and did a excellent job quickly loading the truck with efficiency and care all while logging the inventory.Yessenia’s team in Austin was able to arrive early at my request and were true professionals with both the unloading and inventory as well. Everything was delivered intact.I would highly recommend the Mayflower / Merrit Moving / Thousand Palms & United Companies to anyone looking to relocate across the states.Thanks again to all, along with those working behind the scenes too. You’re running a really valuable service with a reliable company. Im grateful for how a normally difficult situation was turned into an easy process!
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October 2023 by Tanner M.
Excellent communication from the estimator, moving coordinator, packing services and driver. All professionals who ensured the utmost care for my household items during packing, loading and deliver. Every item was packed neatly to ensure nothing was broken. Driver was extremely courteous and gave me a heads up on any issues during transit, as well as, coordinated loading and delivery locations (including shuttle service for delivery).
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May 2023 by Kristi Z.
We have moved many times in the past 20 years and our experience with Merit was the best. From initial appointment setting, Honey during the sales process, Alyson coordinating the move and the guys that picked up and delivered our stuff we felt they were all great. Responsive and helpful. We had them do two moves, one local and one intra state. Prices were competitive if not better than other movers. We would use them again.
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June 2022 by Rosemarie Rohauer
All the staff was very helpful and professional. Overall service was great. Cost was a little high.
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June 2021 by Jennifer A.
7 days later and still no one has called me.... As I said before no one at this company really cares about the customer. Took 100% of the amount quoted for the move so they have been paid so what does anyone care about my damaged and lost items as well as the fact the entire process was a disaster.
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February 2021 by Janet E.
They made a normally stress-filled time very simple and easy for us from the initial phone call, walk-through estimate, packing & loading and unloading. All the individuals were knowledgeable, patient, and courteous. Honey, the Account Manager, was great in estimating the move...she was right on. And, Alyson kept checking with us to make sure the move with smoothly. Thanks so much...you made our move cross country pleasant. J & A Eckle
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April 2020 by Michael R.
I cannot adequately express how professional, how caring for our possessions, how quickly yet carefully loaded and so much more. The crew were amiable, listened well and took extraordinary care with special items. I not only recommend this company but advise that not choosing them for your mover means you will accept much less in service. Thank you Command Relocation Systems!!
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April 2020 by Steve W.
Honey & Julie were superb in their communication and responsiveness to my questions, as my last move was 24 years ago.They were very punctual, answered questions on site and delivered well beyond expectations.Same goes for the packing and driver crews, amazing, helpful and very friendly. Delivered in all aspects.Definitely a "must use" if you are relocating out of California!!!
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March 2020 by Danielle B.
Just wanted to give a thumbs up to this company for helping us out very very short notice. Everyone we dealt with from the office staff to the actual movers very professional kind and upbeat. Very pleased to also say that I received a follow call to see how things went and also to let us know we came in under the quote and would not be charged as much. Thank you and strongly recommend them
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December 2018 by Linda L.
Mayflower is fantastic! They took great efforts to protect my floors during the moving. The 3 men worked super hard all day. The professionalism was so very impressive. My furniture arrived (a 2000 mile move) a full 4 days earlier than estimated. When their giant moving truck wouldn't fit in the parking lot, they went out and rented a van and moved everything out of the truck and into the van then returned to unpack at my new apartment. I even received a 15% Refund because the load weighed less than the original estimate! Highly recommend Mayflower movers!