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September 2022 by Donaylli Ind.
Took my cart. Zero update on what was going on with it. Never answered calls. Had my cart for almost 2 months finally got a gold of Rudy. And told him to bring me back my cart. Turns out during that time nothing was done...
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January 2021 by Marcelo Lopez
If I could give zero stars I would, Rudy not only doesn’t care about his customers he goes beyond by avoiding any communication, text, calls, showing up to his business in person all to no avail. Do yourself a favor and find ANYBODY else. With so many professional and customer caring companies in the Desert it would be literally impossible to find anyone worse than Rudy Elias. Shame that he is running his Dad’s business into the ground like this. Stay away at all costs.
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January 2021 by Silvia Lopez
Terrible customer service!!! Never return my calls. Purchase all new batteries from Rudy 5 months ago and 2 of them are not working call several times he doesn’t care!! Avoid this place!!
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December 2020 by Chasen Manley
Wow Wow Wow. BEWARE!!! AVOID AT ALL COSTS!!! Whatever you do do not use this company/person! Unreal. I had an appointment set with this person/company between a specific one hour window. I made sure to confirm my appointment earlier that morning because in my correspondences with him leading up to the appointment I could tell that this person was highly unreliable. I finally got through to him and he confirmed our appointment for later that afternoon. I drove to the bank to take out the money he was going to charge me for his services and drove back to my house to wait. Well I waited and waited and waited some more during that one hour window and the company/person never showed. At the very end of that one hour window I called him twice and texted him twice and nothing. He did not pick up the phone and no response whatsoever. I waited at my home for another 45 minutes and still no response from him. Nothing. I wasted my entire day running around to the bank and waiting for him. This person did not even have the common courtesy or decency or manhood to pick up the phone and call me or answer. Its been two days and I still have not heard a peep from this person. In my 43 years on earth I've never seen or heard of anything like this. BEWARE. DO NOT USE!!
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September 2020 by Will Knudson
AVOID ELIAS....Bought a golf cart several weeks ago. It was missing a part and the charger didn't work. It made a terrible noise so I had him pick it up. This was several weeks ago. He won't return my calls or texts. During this whole process he has been dreadful at follow up. Thankfully I only gave a portion of the total due. I left a message to ask for my money back and he can keep the cart. I'm afraid I'm going to have to show up in person to get that back.
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February 2020 by Michael P.
Very fair and appreciate the mobile service. Will recommend Elias to others. He diagnosed problems quickly, stuck to and even came in under his quote, and brought my cart back in tip top working order
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September 2019 by Dolly Depascale
Thank you Rudy for coming out the same day we called and had our golf cart up and running in no time and might I say more reasonable then other mobile golf cart services that gave us phone quotes.
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April 2018 by Michael S.
Dont get ripped off. Call some one else. This company sold me new battery for my golf cart and one caught on fire 2 months later. I set up 3 different appointments to get the battery replaced under the warrantee and no one called me or showed up.
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March 2018 by Rick W.
Rudy is extremely professional and competent. He picks up and repairs carts from your residence. A good guy. Rick W
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March 2018 by Peter D.
I gave Rudy a five star review in the past onYelp. About 3 weeks ago he replaced the brakes on my Western Golf Cart. He brought the cart back and charged $300. for the work which I thought was very expensive. When we drove the cart it stopped fine but the park brake you had to use two feet to make it work. I also at very low speed heard what sounded to me as a brake shoe rubbing against the drum. I called Rudy to come and look at it and he did not show. He did this to me 3 times now. I guess he does not to repair anything under warranty. I no longer trust him and would not use him again. I guess I will have to find someone else. I guess he does not care about a customer that has given him years of business.
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May 2017 by Andrew Blake
Makes appointment then never shows and rarely returns phone calls. Not too responsible in my opinion.
