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July 2023 by Jamie Green
The bank is closed but doesn’t say that on the website. Thanks for the wild goose chase off the freeway!
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October 2022 by George Zinelis
Thank you. George
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April 2022 by Dan Poole
Very bad experience with Brandown McGowan at this location. Unable to follow through on our paperwork and “forgot” to do something which ended up in 7 weeks of wasted time for my wife and I. Constantly out of the office and unable to return messages in a timely manner. It’s no wonder he forgot about us.Do not go here for a loan of any type. They are unable to do the most simple loan. I would be afraid to see what they or Brandon would do if it was even a remotely complicated situation.
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May 2020 by Curtis Paulsen
I have taken off over draft two seperate times in 6 years to wake up today to find 2 overdraft fees totaling $76.00. The last two times they couldnt do anything and ofcourse this time they couldnt do anything as well. They usually tell you to call either two people customer service or the original branch you opened with. The person in front of you then helps with dialing the number and handing you the phone. Once you get through if your me they refuse to help or reverse anything, in six years 3 seperate times ive never been helped. IM SORRY US BANK IM GONE!
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April 2020 by Curtis P.
All these local branches will tell you they can't help with anything posted on your account they all send you on a run around. After six years I'm out I can't take it not even Wells Fargo would do the things they have. I received two over draft fees even though somehow overdraft coverage is waived on my account
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December 2019 by James Spero
Terrific US Bank with great staff. The manager ,Oscar, will thoroughly go through all details and options and will help with any bank issues, and his bank team Marc, Jennifer and Brandon are very helpful and courteous.
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September 2019 by kavita dutt
Great face to face customer service
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June 2019 by L R.
Nice people but US bank is the worst! They make scary mistakes and don't alert you at all when you set it up. It's like banking with a candy store, it's not even a real bank.
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April 2019 by Christian Lorenz
I've been banking with this US Bank branch branch for a few years now. To date, I've opened two accounts here. It's my preferred branch. Everyone is helpful, welcoming and sharp, particularly Jeff, the assistant manager. He's just an all around cool, professional guy.
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October 2018 by ZEE HUSAIN
Best bank in the neighborhood! As a small business we found the branch manager, Oscar, and his team, Brandon, Jeff, Marc, and the whole team working so hard and smartly to support our efforts to stay afloat. The service is very personalized and very supportive of small business relationships.
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September 2018 by Jesse G.
I am almost 60 but have only used 2 banks in my life, Bank of America and Chase. Recently I was shopping around for a home equity loan for a kitchen remodel. I found that US Bank had the best rates so I set an appointment. Too my surprise the branch was located inside of a Vons grocery store. The bank was super busy so my expectations were pretty low. I was pleasantly surprised that I did not have to wait and was moved to a private office. Brandon McGowan helped us and blew me away with his efficiency and friendliness. I was with my wife who had a million questions and Brandon answered them with ease as he navigated through their loan process. Brandon has kept in touch after we completed the loan. Brandon makes us feel like we have a private banker who is looking out for our best interest.
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June 2017 by Greg A.
We were in the middle of buying a house and as the mortgage company constantly asked us for more documents and statements we found ourselves going to this us bank branch before all others. They were helpful, knowledgeable and more than anything else, they were pleasant while doing it. Brandon McGowan, Mark, and Oscar Fernandez were the guys that stand out for us. Don't hesitate to use this branch in the Vons Market for anything banking related. They're amazing hours of operation are only icing on the cake. Thanks for all you do
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August 2016 by Frankie M.
Nice people, great hours, and good service. Close to where I live so I enjoy going here instead of the Ralph's or a bigger bank
