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October 2022 by Frank Lopez
Check out was good.Set up on car hauler, fail on the electrical light cable connector.Their technican routed the light cable to the tow bar area but was not secured. As a result the wire dragged on the road . We had to splice and test just as it got dark to make sure we had lights.Return of trailer. We got there after the location had closed its business office but the service bays were still open. We parked the car hauler where to the spot they guided to.The person who did the rental when we picked the trailer was there. She offered to log the trailer in on line. Some how during the discussion, she commented we would have to pay a cleaning fee to the trailer as it was dirty? $20 fee. But we could dispute it...They pointed out that there was road dirt on the front of the trailer that needed to be cleaned off?I asked for clarification. While my co-driver pointed out the problem we had with the light cable.The counter person said we would have to process our turn-in ourselves on-line. And would not further assist us.I asked them to point out the dirt that we were being charged a cleaning fee for. I felt the spots, and it was an oily residue. I worked my way forward on the tow bar. It was dry infront of where the trailer brake system was mounted. There was hydraulic brake fluid at the hose connection behind and under the brake reservoir. This was the source of the fluid that caused the road dirt to adhere to the front of the trailer.This was equipment failure and a safety hazard that I pointed out to them.I was able to go call customer service and close out the rental and email attached images of trailer returned to rental location facility and picture of the fluid leak.See latest images, the trailer is AT 8060M
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August 2022 by Silverio Luna
New Management ??Boxes - bundles are 10% OffDrive now , rent it w/ your phone 24/7
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August 2022 by Chris Coleman
My friend and I were sent here from another U-Haul dealer locally to pick up a trailer, we were assured was at this location. When we arrived, the middle-eastern owner (Moses) was extremely rude, aggressive, loud and argumentative. He yelled at us that he would not rent us the trailer and ordered us to leave immediately. Rather than following up with the other U-Haul location, that sent us here, to find the problem and locate a trailer for us, he was belligerent instead. He did this in the presence of other customers he had, which made the experience even more embarrassing.I highly recommend that customers avoid this U-Haul location, as they have demonstrated extremely poor customer service skills and can be actively hostile towards their patrons.
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July 2022 by Silverio L.
New business since 02/01/2022 Complete Automotive Repair Smog Check DMV renewal/ registration services.
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November 2021 by Chris C
My friend and I were sent here from another U-Haul dealer locally to pick up a trailer, we were assured was at this location. When we arrived, the middle-eastern owner (Moses) was extremely rude, aggressive, loud and argumentative. He yelled at us that he would not rent us the trailer and ordered us to leave immediately. Rather than following up with the other U-Haul location, that sent us here, to find the problem and locate a trailer for us, he was belligerent instead. He did this in the presence of other customers he had, which made the experience even more embarrassing.I highly recommend that customers avoid this U-Haul location, as they have demonstrated extremely poor customer service skills and can be actively hostile towards their patrons.
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June 2021 by David Maxwell
Rented a u-Haul Van. For some reason, they didn't have a dolly that I rented. The guy saw I was disappointed and let me use his personnel dolly for no charge. What more do you want from a company.
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March 2021 by Anne D.
Don't go here for supplies!!!! It says in header they have "supplies" for packing/moving. They do not. You can not get boxes/tape here. Just FYI.
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February 2021 by Aaron Woolley
Unfriendly staff & Rude.I reserved a U-Haul Van in the morning to pickup a table from a friend's house. And my wife found a friend who would pickup the table for us. I called to cancel the reservation and the 'guy' mumbled something and hung up on me.RUDE DUDE.
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October 2020 by Gregory Alford
The guys hear are great from rentals to working on all my vehicles the best place I have found in many years!!!
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October 2020 by Norbert Kurucz
Unfriendly , grumpy ,arrogant !!!This location is not recommended!!
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September 2020 by Aaron Arak
Moses is a stand up and honest business man. I left my wallet in the U Haul and having not yet realized it he called me to come pick it up. My cash was even still in my wallet. 10/10 would rent again from them.
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February 2020 by Francois Guerin
bad service to much talking.
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January 2020 by Elite Life
My new go to
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September 2019 by Ali Karaağac
This place is a thief and bad experience/reputation of uhaul. They overcharge about hours and mileage. You have to take pictures of the vehicle, mileage and time both when you pick it up and drop it off. They reported i drove over 100 miles, WTF! And i had the vehicle for 24 hours! The guy at the location called me and YELLED at me, threatened me about reporting me over miles and hours. I blocked my credit card and report him to uhaul. DO NOT GET A VEHICLE FROM THAT LOCATION!!!
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August 2018 by Jeff U.
This guy has an auto repair business and U-Haul seems to be a side job, and not very good at that either. Wanted to rent a 5x8 trailer for 9/1/2018 and this location was 10 minutes from my home. Went in to start the process and he didn't even take the time to stop stuffing his face with a sandwich to help. He took down some basic info on a napkin, said he would put it in the reservation and that it would complete the rest and contact me and then he was done with me. It never happened, thankfully I covered myself and got it from another place, just closer to the move location than my home. Stay away from both this guys tire business and don't count on him for U-Haul
