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July 2023 by John H.
Picked up some fire swag for my friends wedding. I'll be dripping in my new adidas hoodie, RSQ cargos, and vans.
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April 2023 by Justin Jefferson
Great Experience Employees made me feel Comfortable & Welcomed Thanks to Taylor :)
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March 2023 by JJ Will
Great customer service!
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February 2023 by Jai R.
Can be hard to get help and they don't care a huge selection but this is our go to for some of the brands we like. They carry more than the WLV location and returns are usually smooth. They carry kids sizes, mens, women's, shoes, etc and literally are ALWAYS running a sale. I grew up on this brand which is notorious for carrying the best skate, surf and streetwear brands
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December 2022 by celina wojnar
This store has some very kind associates!!!!
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August 2022 by Ava L.
Although the clothes can be a little pricey it's so worth it because not only r they cute but they're high quality. Also, the customer service is LITERALLY AMAZING. Like all the employees were so helpful and sweet. I was super impressed with them. Honestly best customer service ever like holy crap.
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August 2022 by Micah B.
Crystal was super nice, fun to talk to while my child was in the dressing room and very helpful!
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June 2022 by Zudas world
Nice location, they don't mind if you hang and look around. Makes me want to shop here more.
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March 2022 by Tina K.
Specifically writing this review for Savannah. Her customer service was the best I received in a long time. I called the Westlake store & they were giving me the run around. So I called this one in Thousand Oaks & Savannah was so kind. She helped process my return & was so professional. I do have to say, there was a female manager there who was not pleasant & seemed bothered that I came in with a return. My five stars is for Savannah.
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June 2020 by Gracie Gonzalez
Not that great
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December 2019 by Frank K.
Came into this Tilly's last week and had a great experience. The store layout was much nicer and cleaner than most other Tilly's I've been in. The reason I'm writing this review though is to comment on the quality of the staff at this store. Of course it was terribly busy but each employee greeted me with a smile nonetheless. I've never experienced such great costumer service like this before at a clothing store which is the reason I'm making this review. I live closer to the Simi Tilly's but i will be traveling the extra distance for the extra mile the employees here take to help make my day that much easier!
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February 2018 by M Z.
This was the best customer service I've received in a retail store in a long time. Remi was helping me out and he was super helpful and if everything fit me I wouldn't purchased it all just on the fact that it was such a pleasant experience. The store was kept clean and had a good selection of items. The cashier was also professional and patient. Great experience overall! Keep up the great work.
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February 2018 by Candice W.
Came in this past Saturday and had the worst customer service. The male at the the register greeted me when I walked in. However, the girl working on the floor was al rude. She did not say a Work or even try to make any eye contact. Stood in the back waiting for a dressing room and ended up having to catch someone coming out of theirs. I left with out buying anything because I was so irritated at the service that was offered. I'll go else where.
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November 2016 by Sonia Moreno
Es una tienda con productos muy caros y pocas especiales
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August 2014 by zaid cruz
i love it but it does say the hours in the description