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October 2024 by Janae Washington
Jessie was amazing I highly recommend tempur pedic
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October 2024 by Leah Nelson
Annie was super helpful and made the shopping experience easy. She walked us through multiple beds and types and was able to assess our needs very adequately. She answered probably a thousand questions.
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October 2024 by Ashley Ives
Exceptional customer service from Zach. Super friendly and outgoing. Really helped me find the right pillow for me
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October 2024 by Alison Massie
Everyone in here was so helpful and kind! And they didn’t mind that our kiddos were with us and wanted to try alllll the mattresses. :)
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October 2024 by Sara Leibman Ahl
Wonderful employees!!
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October 2024 by Nathasja Engelstjerne
Excellent service
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October 2024 by Camille Engelstjerne
Very nice service!
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September 2024 by Jessica Wright
Annie was wonderful! The Active Breeze IS AWESOME!
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September 2024 by Monica Tamayo
Annie was very friendly, welcoming, and helpful! She showed us the different items that are sold here. I was very amused and pleased with the experience at this store, I've never entered a Tempur-pedic store before!
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September 2024 by reno88rhino
Annie was very helpful and made buying easy!
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September 2024 by simona balderas
had the comfiest time ever with my boyfriend learning about the different mattresses from annie!
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September 2024 by Merrick Giles
Annie showed us a bunch of features in the different mattresses and enlightened me(college student) about the mattress toppers!
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September 2024 by Ron Koss (DrKossVet)
Buyer beware expensive product pushed by sales people not worth the price not provides what it claims to provide. Solution to sagging at the end.
I wrote Tempurpedic on their warranty claim site that my 5 year old Tempurpedic mattress (10 year warranty) ...”lost its support and saggs when I sleep in it with body heat, causing severe back pain...” I also sent them the 5 required pictures (one attached) and wrote them that since sleeping in one of my kids older Casper mattress or a Garland Plush, the back pain is gone.
They declined the claim via email saying...” we cannot approve your claim at this time...Our warranty covers indentations of the mattress that measure 3/4" or greater…”, totally disregarding my mentioning that the mattress sinks with body heat. This is a common complaint on the Internet reviews.
Here is my answer/review of their response and mattress: “...The indentation when cold may be less than 3/4", but with body heat, it sinks. This despite rotating the mattress every 60 days (required). I am sure this is not new information to your company. Nonetheless, I expected this response based on Tempurpedic reviews on the Internet.”
During my search to provide support to the existing Termpurpedic vs. trying to buy another mattress that would match my wife's CA King split side (she loves it), someone gave the suggestion to sleep on the bottom side, against Tempurpedic recommendations. I flipped the mattress including its cover and VOILÀ! Problem fixed. It is a harder mattress (Plank like), which I mitigated with a soft mattress cover. No longer backache, or sinking mattress.
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September 2024 by Alex Weiss
Annie was great!!
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September 2024 by Matthew Aguilar
Amazing service. Great deals
Annie was amazing. Ask for her.
