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November 2023 by Kelsey Miller
We are continuously impressed by the kindness, service, and ease of working with the team here. Ruben has gone above and beyond for us twice now, and it’s so clear that he and the Swickard team truly value their customers. Pejman also helped us out recently and was so kind and wonderful. What a pleasant and easy experience! Thank you all!
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November 2023 by Peter Derrico
Buying a car can be very stressful due to pushy salespeople that do not give you breathing room.They also push how much "can you afford" in monthly payments, instead of heres the price of the car.I experienced none of that. It was very pleasant, and the salespeople were professional and courteous, and knowledgeable of the cars. Mohamed was extremely patient with me as I asked many questions, and very nice and personable. I will be recommending to my customers your dealership to visit for any auto needs. Thank you for every thing.
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September 2023 by Kristina Akridge-Manasarian
Everyone is friendly, and the dealership is clean! Very helpful and not pushy!
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September 2023 by Nick Godfrey
Right when I walked in Mohamed was walking by, asked if I need anything and gave me a feeling that my experience would be really good. I told him I didn’t have all day. I was in and out in record time. What I liked most about my experience is that I wasn’t pressured into purchasing other things. Krystal in Finance just made it extra easier and working with both made my experience actually fun buying my truck. Best experience I ever had at a dealership.
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September 2023 by Jay Soderling
The Finance Manager is wonderful! He really takes the time to listen and help accomplish what works for you. The sales team is very responsive and helpful. Kristi goes above and beyond for her customers. Our experience was great and we will be repeat customers in the future.
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August 2023 by Mike Delaney
Best used car purchase experience ever, easy to work with, felt honest. Price was on the Web site, sales person was responsive but not pushy or annoying, no surprise costs or dealer add on.I got an email with the list price of the car and the estimated fees and taxes, and everything matched up. Worth the hour and a half drive.
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August 2023 by Tim M
The repair work went well, with one exception. The link to tracking real time status on my vehicle did not work. Having that program work properly will definitely benefit folks when it comes to scheduling their day. Other than that Robert was great.
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July 2023 by Robin Borough
Very responsive, professional, helpful, and friendly. I trust the answers I received and also, the issues with the car were resolved. Christopher, the service professional was on top of it, I knew what was happening at every stage, no surprises. These days, post-pandemic, it seems that good, honest, professional service is extremely rare. I am pleasantly refreshed and encouraged with Swickard Chevrolet has not forgotten the most important part of business, which is - Take Good Care of your Customers!
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July 2023 by Frank Ibanez
I bought My 2020 Silverado 1500 from this dealership and a couple years in I started to have transmission problems with the vehicle. I called the service department numerous times and the manager says they're too backed up right now to book transmission appointments and to wait for a call. The problem is I've waited for months and whenever I call them they come up with any excuse not to fix my vehicle, most likely because it's under warranty. They finally told me they would call me the first week of July and when they didn’t I called them. Once again they said they can’t book me and they’ll call me when they can take me even tho it’s been about 3 months. Like I said I’m sure when no longer under warranty they will be more than willing to fix it. I'm very disappointed in this unprofessional company and needless to say I'm going to sell this truck and get a tundra instead.Do not buy Chevy.
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July 2023 by Staci Smith
Great experience. Rob G., Julio C., Pejman and everyone else that helped us with our purchases we absolutely the BEST! Highly recommended to go see these guys. They will take care of you.
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July 2023 by luis avila
We had a great experience buying our new 2023 Silverado at Swickard Chevrolet, tried other Chevy dealerships before driving out there but got a bunch of BS from our local dealerships. Our salesperson was Kristi Pollard and she was adorable and awesome and makes you feel like family. She is very honest and knowledgeable. Her sales manager Ruben is also very honest, knowledgeable and a straight shooter he kept his promises and was transparent. Those two make a great team. I truly recommend this dealership and the team!
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June 2023 by Hedieh Labibi
Best dealership to get your next car in all California!! I have purchased/leased many cars from different dealerships but my experience at Chevy Thousand Oaks was absolutely amazing. The whole staff work as a team and they provided me with the best service. GM Dustin, Sales Manager Rob, Finance Manager Justin, Internet Sales Cole and Pejman, and other staffs were so professional and friendly.I will definitely be getting my future cars from them and will recommend Chevy of Thousand Oaks to everyone.Hedieh
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June 2023 by Michael McCollum
I appreciate the staff taking the time to answer my questions and allow me the opportunity to custom order my new vehicle. Dustin was very helpful in keeping me updated on the status of the order banks and made sure I got to order my truck just the way I wanted it. My salesman, Cole Troxel, was a pleasure to work with. I appreciated his kind nature and excellent service. I never felt pressured from Cole and he made the process very easy. I would definitely recommend him to any family or friends in the market for a vehicle.
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June 2023 by Zina Malone
I arrived late to my appointment and didn't expect to have my vehicle serviced. Meghan showed true professionalism, patience and "people first" attitude by getting my vehicle serviced after all. I had a wonderful experience and I would highly recommend Meghan at Swickard Chevrolet of Thousand Oaks for servicing your vehicle. Thank you Meghan!
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June 2023 by Kelly Jackson
I had the best experience at Swickard Chevy yesterday. Everyone was extremely helpful, nice, patient, and gave me the best deal. The staff was phenomenal Ruben, Kristi, Andy and Cole thank you for the outstanding experience, you all set the standard for being Best in Class staff in customer service!!!
