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December 2023 by Michael S.
Christy is great- she helped fit me in the schedule last minute before a long trip and was very friendly and communicative throughout the process. I've been here a couple of times and the work was reasonably priced and I wasn't upsold on unecessary work or maintenance.
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October 2023 by Dan Weaver
Funny. They have a thumbnail of a classic car on Google but they don't work on anything older than 2000. Lady in the front office sure did give an attitude while explaining this fact.
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October 2023 by Bahareh B.
The best in Thousand Oaks... Great and friendly people ... been going to them for the past 6 years and never doubt them ... would definitely recommend them
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October 2023 by N H.
Great service, always accommodating. Love supporting long standing family owned businesses.
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September 2023 by Lea Lea
We love Shelley's... They always take such good care of our cars.... We love supporting our local family owned businesses.
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August 2023 by Anon
I suspect that the parts were marked up in price as I was unable to find an air compressor as expensive as what I was charged for the make and model of my car. Also, there were much less expensive parts that I could have ordered online which would have saved $200-300. I was not in a position to pay so much for a car repair while in the process of purchasing a condo. I shouldn't have allowed them to do the work. I should have gotten a second opinion for so much money and ordered the part myself to avoid paying the maximum cost. I would probably not go back for this reason.
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August 2023 by Terri Wallace
Best, best, best, best. Don't go anywhere else. Christy takes care of you and your whole family while the rest of the team takes care of your car!
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August 2023 by Sarah N.
Had a positive experience at Shelley's for a smog check. The staff was friendly and efficient. The process was quick, and they provided clear explanations of the results. The center's professionalism and attention to detail left me satisfied. I would recommend them for their reliable service and hassle-free experience
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August 2023 by Eddie B.
Huge fan of Shelley's. Christy is amazing and so kind. The brothers and their crew do great work and are completely reliable. It's important to have people you trust maintain your cars.
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July 2023 by Joe Pellegrino
I have a high mileage vehicle and vehicle overheated while driving. I was afraid that I had blown the head gasket. Paul assured me that the test didn't show any head gasket issues and only need a new cooling fan unit. The repairs were performed flawlessly and my high mileage vehicle is running great again. The staff from the front office keeping me informed to the owner giving me his personal attention will keep me going to their business.Service: General repairs & maintenance
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July 2023 by Chelsea W.
Christy is awesome. The end.Just kidding, but she really is excellent. I used to have a mechanic in North Hollywood that I loved before we moved away. Living on the other end of the Valley now and working in T.O., going there just isn't feasible, so I've just been sticking with the dealership since we moved. I needed an oil change and tire rotation and was tired of paying dealership prices, but I didn't want to go the quick lube route either. I called up Shelley's and heard the sweetest voice on the other end of the line. That would be Christy. Perhaps my favorite part of the call was after she had to put me on hold for a minute, she returned in her cheery tone with something like, "ok sweet cheeks, let's do this!" It immediately brought a smile to my face! Oil changes and tire rotations don't usually do that. I made my appointment and, while they don't have a shuttle service, I was able to wait in the front office and work on my laptop until my car was ready without issue. The crew returned my car and I was on my way without spending ridiculous amounts of money. Easy peasy lemon squeezy. I'll be back the next time I need maintenance.
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April 2023 by Natalie Holden
I am one of those people who has horrible luck with mechanics and I feel like I’m always getting ripped off. I previously brought my car to the dealership and was quoted not only an absurd price but they told me I had a significant amount of maintenance to do on my vehicle. Well surprise surprise, I brought it to Shelley’s and they were incredibly pleasant, kind and quoted me a reasonable price. Christie was very lovely, expedited my car before the weekend and told me what actually had to be done on my car. I will definitely be a repeat customer.
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April 2023 by Al Costello
My family and I have been using this Auto mechanic for almost 2 decades now. They’re fast, honest, and do a great job in the process. They’re always upfront about what’s wrong with your car, and never charge unfair prices. It gets a bit busy and it’s a smaller place, but that’s out of their control. I’d recommend anyone make an appointment here if they need auto work.
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February 2023 by cody price
KRISTY THE CLERK IS WONDERFUL AND A DELIGHT TO WORK WITH SHE IS ON TOP OF ANY NEEDS THE CUSTOMER HAS AND GREAT COMMUNICATION AS WELL.TOOK MY SCION HERE TO GET THE IDLE RE-ADJUSTED, ALSO REPLACED MY BRAKES. WERE VERY FAIR IN PRICE AND QUICK ON THE JOB. AND WHEN I SAY QUICK I DONT MEAN THEY TOOK SHORT CUTS, THEY DID A FANTASTIC JOB IN A SMALL WINDOW OF TIME!!. HAVE NOT STOPPED DOING BUSINESS SINCE AND RECOMMEND TO EVERYONE I ENCOUNTER.Services: Auto engine diagnostic
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January 2023 by hans hazz
3 months of frustration and anxiety and “Shebly’s “ fixed my Toyota! Amazing knowledge and experience! Thank you Paul and Christi! I lost all hope and you made it happen!!!Best, Hans.Service: Auto emissions testing
