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February 2024 by Lucinda P.
Customer service sucks! No one is in the store, the girl behind the register acted like my questions were an inconvenience to answer. I asked her how much the single number balloons were and she responded like I was stupid. I've never been into party city for balloons before this so I had no idea their price range. I finally pick out some balloons and she tells me she will help me at the register at the opposite side she was meanwhile she doesn't even look up at me, she just points in the general direction. So I walk over and she is just standing there looking at some papers while I'm standing there looking at the wall waiting. She wasn't tied up with other customers, she wasn't blowing up balloons, she wasn't on the phone, she was ringing any customer up. Nothing, not any of those to which I could understand. After standing there like an idiot waiting for the worker to "grace me with her presence" I decide to put back my balloons because apparently whatever she's doing was more important than helping the one customer she had waiting just standing there. As I walk by her to put them back she goes to the register to "help" me but I was done standing there and walked out. As I walk out she sarcastically tells me to have a good day.
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January 2024 by SL S.
Very unfriendly staff, close to rude actually, store was messy. Not all stores are like this,
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November 2023 by Dylma Poveda
I found what I was looking
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November 2023 by N D R.
Yesterday afternoon was only my second time to this store. They did not have the Graduation balloons I wanted so I went with Congratulations instead. I spent $24 for a few balloons that looked like this (see below) the next morning: I've never had this problem with Von's or Ralphs.
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October 2023 by Gerritt B.
You ask for High Float and you don't get it and then they argue about a refund. Find another supplier of balloons.
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October 2023 by Ivonne A.
Super helpful staff . I called in, and they answered all my questions and were willing to train me on how to use the disposable helium tank . When I arrived to the store, they greeted me. As I was going through the isles, they showed me where everything was and helped Make suggestions. They were super accommodating, and I definitely would recommend the store Very helpful and professional staff .
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October 2023 by AZ Bob
Nice inventory and employees are helpful. Probably easier to shop here shortly after it opens.
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September 2023 by Maria R.
Party planning can be super stressful, especially the shopping experience Luckily for me, I went to Party city on Teller Rd, and I had a pleasant experience thanks to the manager Aide Soto! I see why they made her a manager. She helped me with all my party supplies, from ballon bouquets to every single little detail! such as napkins, plates, piñata, candies and party favors! I highly recommend visiting this location! 10/10 Keep up the good work Aide!
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July 2023 by Diana Flore-Johnson (Di)
Super helpful I love everyone that works here. Everybody seems to be having a good time and I think they don’t hire people without any manners which is a pluss for me.
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July 2023 by Jesse Moya
Employees were awesome. Would recommend everyone to go get all their party supplies there ?
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July 2023 by Kathryn Falletta
Great party store. Very helpful staff. Lucky to have them in our area.
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June 2023 by Alicia D.
Management during graduation 2023 was incredible! Actually the whole employment team worked seamlessly the few times I was there this week! Great job! Thank you to Erica, and all the employees who helped our community celebrate the graduates of 2023!
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November 2022 by Justin Galvez
Good selection of party stuff.
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October 2022 by Gerald S.
Horrible service at this Party City. I purchased a costume assuming I could return it on a later date if it were to not fit or I later preferred a different costume. And when that scenario unfolded I returned to the same store to get a refund and buy different costume. I was told I couldn't get a refund even though there wasn't a single indication of that being the case on the packaging or reciept. My day was ruined and needless to say I will not be a returning customer.
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October 2022 by Shay P.
They have what you need for most typical parties and themes, which is nice! I definitely needed to get other party supplies elsewhere so I wouldn't call it a one stop shop. I also think they are just short staffed. Overall, I will go back for certain items.
