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October 2023 by Molly Rapske
Nice place, great selection, but overpriced and business name is a bit misleading considering there is a fairly equal mix of pants and not pants.
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July 2023 by Marcie F.
So I came here couple months ago and I live on the other side of town got five short sleeves, three long sleeves and out of all those she gave me the wrong size they come in to Pats town since it was on the other side of Thousand Oaks since I don't live on this side of town, it took me a couple months to come and exchange out the sizes. They've obviously never been worn since they were the wrong size still in the same bag she gave me so I came today to exchange them not for a refund, but for an exchange I had to purchase more she said nope not doing it not after two months, so I told her that's fine. I will no longer come back here and give you my money. There's plenty of places to buy T-shirts but usually you try to help out your locals but not anymore.
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June 2023 by Jose Arellano
I never been here but my son wanted some pants and shirts for schoool so he found this place.... this place has alot of clothes wall to wall.. and the owner super dooper nice friendly I will be going back to shop here
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June 2023 by Jaxson S.
Please, do not let these reviews scare you away. I've visited Pants Town many times and I can assure you that this place is amazing. The lady who works there is very sweet. Plus she runs the store BY HERSELF without any help.Frankly, I think these negative reviews are stupid. Especially the ones that complain about the pricing. It's a local business therefore it's going to cost a little bit more than what Amazon.com offers. I've never had issues returning my products because I try them on before I buy them.
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May 2023 by J K.
Bases pricing on how you look. $30.00 when tattoos aren't showing. $45.00 when ink is out. $24.99 on Amazon sold by Dickies for the same items.
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May 2023 by Yolanda E.
Horrible customer service. Very disappointing. I called with a basic question and was hung up on. I called back because maybe poor connection- they turned the fax machine on! Who uses a fax machine anymore?!
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April 2023 by Jesse G.
This is The best place to get your work wear or anything related to dickies. Ignore the bad reviews. The owner is a very sweet lady and If you ask, she will help you find your size for anything. Ive been coming to her ever since I was younger and she's is the best.
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March 2023 by Thomas Wotring
Great pants and the staff know their inventory. If you need pants go here.
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September 2022 by Louie C.
Been going here since I was a kid and it's still my favorite store. It's a TO classic
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May 2022 by Josh L.
Went in today to buy a couple work shirts and a windbreaker. They don't have prices on anything. The owner rings me up, 152.00! The work shirts are 24.99 on Dickies Website and the windbreaker is 39.99. She wanted 38.99 for the shirts and 60 for the windbreaker. I asked her why she's doesn't have prices on the items and showed her how much they cost online and she told me Dickies called her and told her to raise her prices LOL! She also told me, "Why don't you buy it on the website then", so that's exactly what I did. Very disappointed. Tried to support local small business. But they're more interested in price gouging than making a sale. Needless to say I'll never go back. Read the other reviews you shouldn't either. I wonder if Dickies knows she's charging 30% over their suggested retail price??? Stay away!!
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March 2022 by Clayton B.
The wonderful lady at the front desk was insanely helpful. Hadn't bought new pants in about a year and a half and had lost roughly 70 lbs since. I walked in and the woman at the front looked me up and down once and told me what size I was. She was right. She's got the vision. Great value as well.
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March 2022 by Kathi Sottile S.
Horrific customer service. My son went to this store to purchase Dickis work pants. The store did not have his size (32/34); however, Owner pressured him for the sale and represented that the pants run long and sold him a 32/32 . She took advantage of an underage customer just to make a quick sale. When he got home, he tried on the pants. The pants were clearly not long enough. I tried to exchange the pants for a proper size with a receipt and within the 7 day exchange period. She refused to exchange the pants and was extremely rude. I've never seen such poor customer service. Buyer beware!
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March 2022 by Kerri S.
IRRITATED to say the least! I went to Pants Town yesterday to get my BF some Dickies shorts and brought them home. When he put them on they were too tight - He's been the same size FOREVER!!! I spent $144 on them I'm so darn mad - These aren't Dickies! The old ones had a seam that you could let out if they were too small and these are not size 36 either - They run small and are way TOO EXPENSIVE! I only bought them because we traveled here and he didn't have enough shorts to make it 2 weeks, we were only supposed to be here for one - Since there are no returns, I'm out the money - Not Happy
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March 2022 by Kyle Miwa
Excellent selection, and the lady working was great at finding what I wanted, found what I needed in minutes. Highly recommend.
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February 2022 by Lexi V.
Lots of selections on pants, shirts, and jackets....but don't touch anything! you might get yelled at....owner or lady working was not friendly and won't let you touch anything...yikes!