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January 2024 by Victoria Carrillo
1st time coming to this Ace Hardware. Its nothing like the one in Oxnard or Ventura. This store was cleaner, brighter, and more organized, and employees were all so rriendly and helpful. I am not saying I dislike the Ventura and oxnard 6 they are just different. The best way i can put it is the one in Thousand Oaks feels like it's run more professiinally. Not only was it bigger with kore variety, it also seemed to have better prices
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January 2024 by Ann Sage
Extremely clean and well organized. Customer service was the best!
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December 2023 by Maureen Sullivan
I was in there today and a team member named Sabrina was very helpful and kind. She made my holidays a little brighter! ♥️
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December 2023 by Lance Vett
Pretty good store and huge! Nice staff always?
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December 2023 by Steven Cordrey
Amazing store incredible staff. Super helpful was looking for a pizza cooker and got incredible knowledge and incredible Help, please support small business.
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November 2023 by Cheri Acerrio
Such friendly employees!!! Montana went out of her way to help me track down an item. The sweetest young lady! The store is very clean and easily shoppable. Nice to go in to a store like that these days
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November 2023 by Mike Havstad
A great selection of landscape and pruning equipment. They also have a good depth of inventory. Very helpful and service oriented.
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October 2023 by Ilene S Crouppen
Staff that volunteers to help you, bright, well organized with clear signage and membership discounts! Why would anyone use the drudgery of under staffed and over sized competitors.
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October 2023 by Gary R.
I went store to pick up an online order that was ready, I proceeded to the service counter in which no one was there I made eye contact with the cashier (Ruth Ann) she ignored me, I saw the rack with online orders and I didn't notice that mine was there so I asked Ruth about the order and she asked me to wait in line. I proceeded to wait when it my turn she seemed to not have a clue as to what to do so she had me stand aside while she help other customers. After waiting five or so minutes I asked when some was going to help. Long story short I finally got the help I needed.
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August 2023 by Kel Doyle
Firewood is a little overpriced. Smaller selection of items but depends on what your looking for. This is a convenient location.
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August 2023 by Ryan Adams
Called to have them hold my online order an extra day and they said they would and didn't. Do your job if you say you are going to.
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July 2023 by Kaitlin Wagner
I applied for a job at this store and the two girls who worked there did not offer me the job. I was upset. I am happy at the same time because of the chemicals that are in the store. I wouldn't want to be around those all the time. They have a nice outdoor garden, I haven't bought much from this store. The gloves that I did buy ripped really fast.
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July 2023 by velogreg
They seem to have everything and aisles are distributed in a logical manner unlike home depot who tries to emulate the Insurgence movie's maze of confusion.
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July 2023 by Fixitfast Plumbing
Great place to get your bbq stuff from, they also sell ooni pizza coolers, friendly staff, fair pricing.
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June 2023 by Patti Meiselman
I recently ordered umbrellas online for delivery on Sunday to my home. I stopped by store to pick up one item and was greeted by a young man named Paul Varblow, who went out of his way above and beyond to make sure that my order was going to go out or be delayed on deliveries. He got my order from the back made sure it was in good condition and managed to put them in my car, which I could’ve never done as I am handicapped, he could not have been nicer more professional, and made me feel important. He’s going to go along way with your company. He will be the reason I will continue to buy at Ace first!