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October 2024 by Andy Bratz
Visited the store and didn't quite find what I wanted in the showroom, but with the help of Aimee and Dan, they found just what I wanted in their system! I ordered all the exterior lights for our new home with they. They were very friendly and helpful. I highly recommend this store.
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September 2024 by Rachel Ciszewski
I had an issue with a light and they were able to replace it quickly. Great customer service.
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August 2024 by Nancy Lee
Above and beyond. Great product and amazing customer service. Will use again and tell my clients to as well
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July 2024 by Shelly Fleming
I just built a new home and purchased all of the lighting from One Stop Lighting. I am very pleased with the quality of my new lights. I did have an issue with a very large dining room light that was defective. One Stop is totally digital in all their communications meaning you can't just pick up the phone and talk to someone. Trying to get this light replaced was turning in to a night mare until their customer service rep, Johnjon, reached out by telephone and we were able to get everything worked out. He is very personable and helpful and an invaluable asset to this company.
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April 2024 by Leticia Bonilla
Great customer service every time I go! Been purchasing lighting from them for many years. They are a family owned business and they have a wide selection of lighting. If they don’t have it in the store, they help me find it in their books!! I always recommend my clients & friends to them!
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November 2023 by Little Casita Personal Assistant
Poor customer service, arrogance in the air.
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November 2023 by Pb P.
Go anywhere else. Thought I'd give them another chance after having had a bad experience years ago. Some things never change. Stopped in today & the young man behind the counter looked at me and did not say a word. A few min. later another woman came in and same salesperson said hello & could he help her. He knew I was there first. Recently, my husband went in with a bulb asking for 2 of same. Not til he left the store did he realize the salesman gave him 2 different wattages. They also were not same size as what we brought in. Waste of time. On top of that, the guy was rude. Must have been the same employee. I cannot understand how this company has been in business as long as they have. Their customer service is abysmal.
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September 2023 by Kay J.
We frequented many lighting stores in neighboring cities because we were very specific about what we wanted. Most stores had a good variety but none was like One Stop Lighting. Frank was helpful, easy going, and patient. The rest of the staff members were helpful as well. They showed us many catalogues and websites online to help us find the right chandeliers. Their prices are fair and somethings can be worked out to perhaps match prices elsewhere or online. I recommend this store for sure, ask for Frank, super chill guy!
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September 2023 by Andreas Tompros
I had some custom wiring done for some ceramic lights I bought while vacationing in Italy. Sam set me up with a great solution to hang them as pendant lights in my kitchen. Unfortunately the plastic hardware was not equipped to handle the incandescent bulbs I was using. The gentleman who was there when I brought them in recommended I use LED and replaced them with metal parts, standing behind his service. Highly recommend this lighting shop for custom solutions. They also seem to have great premade options I will check out next time I need something.
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July 2023 by Barbara K.
Was looking for a place to repair my parent's 65 year old crystal electric lamp. Yelp reviews spoke highly of this place so I drove from Ventura to T.O. I was not disappointed! They affixed the crystals in 5 minutes (something I was not able to figure out), adjusted the crystal hurricane to make it fit and gave me a new bulb..all for the cost of the lightbulb! This level of customer service is unexpected these days, and very much appreciated. Thank you for giving my parent's lamp new life!
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May 2023 by Jeff Jacobson
Wow what a great company. I stopped by on the off chance they could help meFix a brand new fixture we had ordered elsewhere. They couldn’t have been nicer. Not only did they repair my lampBut they Upgraded it as well so that the issue wouldn’t happen in the future. This is what good service is all about. They helped me and I’m so grateful. Thank you One Stop Lighting!
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May 2023 by Jeff J.
Wow what a great company. I stopped by on the off chance they could help me fix a brand new fixture we had ordered elsewhere. They couldn't have been nicer. Not only did they repair my lamp they Upgraded it as well so that the issue wouldn't happen in the future. This is what good service is all about. They helped me and I'm so grateful. Thank you One Stop Lighting!
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March 2023 by Laura S.
I want to thank the whole team at "One Stop Lighting" for their excellent friendly service. I brought in 2 lamps that had electrical issues. Dan fixed both of the lamps while we waited. Then he helped me carry one of the lamps to my car.
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February 2023 by Pamela Lindsay
Wonderful selection of lighting. Dan came out and took photos before I came in to select fixtures. The prices were extremely competitive and many unique fixtures. Love my lighting!
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February 2023 by D B.
I had an antique lamp in need of repair. The team at One Stop Lighting was professional and polite. They did an excellent job repairing my lamp, and I would highly recommend them in the future.
