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September 2024 by Summer Faulkner
Place went to ?? after Cynthia left.
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August 2024 by Evan Mills
I really like their service department for routine maintenance. I think the cost is fair for this area and i trust them with my car.
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August 2024 by Geoffrey T. Ruppert
Awesome buying experience from Mazda Thousand Oaks! They had this awesome online experience that allowed me to chat with an actual sales person at the dealership! They took the time to show me a bunch of cars too, and review my financing offers and got me a great rate through Mazda Financial! Low pressure & top notch buying experience! Thanks Guys!
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August 2024 by Stylianos Dosopoulos
I got a new cx-90 phev from them. The car has had problems with non smooth/jerky transmission the three months I own the car. Matt the salesman said to text any problems/ questions. I never heard back from him after mentioning the transmission issues. Also the car had scratches in many places that I could not see when I got it cause the lighting was not right. Once the paperwork is done they don't care anymore. I will trade in for another car after warranty is finished.
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August 2024 by Rebecca Castro
I leased my first Mazda in 2017 at this location and have been driving a Mazda since. The outstanding customer service is half of reason I stick with Mazda! Jake, who I see almost every time I go, is fantastic and goes above and beyond for me. The other staff members are extremely friendly and always willing to help as well. They are honest and never try to sell me things I don’t need. I can always get an appointment in a short time and they do a very good job of servicing my vehicle quickly! Highly recommend this mazda location and Mazda in general!
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July 2024 by CarCounsel
Tim Is a real pleasure to speak to and work with. Ask for him. Glad I ran into him. Made for a very productive stop on the way home. Great cars deserve great people representing them!
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June 2024 by Ali Joumaa
Great experience there. The staff is very friendly and really make it a goal to give the best experience.
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June 2024 by Behnam
Over Charge for services such as oil change and tire rotation.
No good!
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June 2024 by Tanner Nott
Mazda Thousand Oaks was great to work with. They gave us the best deal and were friendly and helpful throughout the process. Highly recommend!! 10/10!!!
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May 2024 by Robert Rincon
Just took possession of a new CX-30. After having a CX5 for 2 1/2 years, I love the transition. Kudos on this mean red machine! Interested in a new Mazda, see Matt. It is absolutely a pleasure dealing with him.
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May 2024 by Hang li
Matt is very helpful and straightforward in the whole process. Very patient and definitely efficient. Will go look for him again when buying another Mazda.
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May 2024 by Renee Belgica
special shout out to Tim Englehart for all his help & making this process so easy . Whole team was awesome, quick and easy
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April 2024 by Adam Bundy
I have to give a big shoutout to this dealership; I live on the east coast but was in town visiting for the week and my wife and I had some time to pop by this dealership and look at a few of the models we’ve been eyeing. With a new baby and a busy work schedule, it’s nearly impossible under other circumstances for my wife and I to look at a car together.
Despite us not having any chance at buying from them, Tim was super gracious and helpful in letting me look through the models we were interested in, allow us a test drive of our top choice and even talk a little shop. Definitely give TO Mazda a look if you’re local and in the market
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April 2024 by the Baraness
I have been a BMW owner since 2011, and I have sworn by those cars because they have saved my life on a few occasions. However after talking to my card enthusiast, conducting my own research and decided that Mazda was the way to go. Contacted the Mazda dealership, corresponded via email with Leighton Lawton.
Corresponded for about a week and he was able to find the model I was looking for with all the bells and whistles. I popped into the dealership this afternoon gave the test drive and I’m super pleased with the way it handles.
The process of returning my BMW, X one paying off the last lease payments, and putting some money down this new car was very seamless
Treated like a celebrity when you walk in the lobby. Everyone agrees and mentions congratulations as you walked by.
The financial group was especially helpful and gave me some great advice and tips, and my payments lower than I expected
I had to remove objects from my car and Leighton put on my new license plate and he took off my gradschool plate label I had almost forgotten that I left it there. He thought of every detail helped me connect Bluetooth instead of the app and he showed me how to turn the car on and off from the app.
He’s a rockstar is a great salesman because he’s not trying to sell you anything and don’t feel like he’s some sort of predator where I have always felt that at other dealerships.
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April 2024 by 44 KRK
Jake was great. He understood the problems I was having and solved all of them. One had to do with the radio apps and
