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June 2023 by Griffen Dietrich
I went here to ship a simple package. I walked up to the cashier. He began helping me, and then stopped and started sorting through other packages. I waited for about five minutes until I spoke up and said that I was in a rush, the cashier, then proceeded to say yeah I know, but I have to scan these in right now, there were two other people behind me waiting in line.I will not be coming back here as their cashiers clearly do not understand customer service or priorities
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May 2023 by Shaleena T.
Our nonprofit uses this Fedex location on a daily basis. The customer service is impeccable and the team members are super helpful and kind.
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November 2022 by Brian Lee
Only been here once, but the vibe was professional but the people were super nice.
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February 2022 by Frank L.
Professionalism 5 Stars, Courtesy 5 Stars, Kindness 5 Stars, Karla gets my Outstanding person of the year award for helping me with a challenging print project today. It's awesome when a stranger ( this was my first visit ) helps with an unusual request without regard to the bottom line and just simply goes for it! Thank you Fed Ex, thank you Karla, you are terrific!
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January 2022 by Julie
I ordered 5 canvas prints online. But the way I cropped the images meant I would lose part of the image to wrapping around the sides of the canvases. I did not have the ability to re-crop the original images, but I was able to email the originals to Karla Trinh at FedEx. She took them and re-cropped them so that the complete image that I'd originally sent was on the front of the canvas and the remainder of the image wrapped around the sides.It would have been a lot easier for Karla to blur the image around the sides, but because the sides of these canvases will be in full view, I really wanted the original image to continue wrapping around the sides. I know this was a lot of work for Karla, but I'm grateful for her time because it really made a difference in our living room. Thank you!
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January 2022 by Eric Schmid
I just had this business print a large format print on their HP, black ink, basic bond paper. Source file was a clean PDF, outlined text, almost 100% vector art. The print came out very poor almost all of the text is completely illegible. All the vector art came out squiggly and garbled in the print, which affected the legibility of all type below 20. Checked the source file and the source file is clean -- not the issue.Unfortunately the staff could not understand what went wrong and could not offer a solution except "try again". With no time to spare I had to accept and pay for an almost useless print. I will not be back.
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July 2021 by diana fernandez
Really great helpful staff..small store though, only 1 copying machine where rude entitled people hog it up, but the staff helps you out if they know people are being rude & disrespectful and will copy your paperwork for you if they have to.
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April 2021 by Amy L.
Great service and location. When I visit this location, I am always helped quickly, especially when the manager is there. She is very helpful.It's usually a quick visit, not much waiting to be helped. Thank you.
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January 2021 by Clemence Peng
Outstanding service!
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December 2020 by Frances B.
Friendly service. Clean and love how they have masks and hand sanitizer near front door
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December 2020 by Rhombie S.
Thank you to store manager Adam for always helping me package and ship various items. The employees at this location are always understanding and patient with my requests. They offer solutions within my budget and make sure my items will arrive safely through proper packaging techniques.
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November 2020 by Joseph S.
Went to UPS Store for simple printing task, they were unable to accommodate me. Came over here, it was a piece of cake.
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October 2020 by Sherry S.
Very pleasant, helpful. Happy to give great service while maximizing customer dollars. Found out they have a shred service too that can be discounted when they run soecials.
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October 2020 by Andrew Brady
I’ve had no issues. Worked with the guy on the weekends. I’ve shipped big items that are well over 100lbs. In and out in 5-10 min.
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October 2020 by AM W.
Just went in to get some copies done and had to wait for the staff person ;(the only one??) to drag her heels getting stuff positioned in the room the way she wanted it, before helping any customers, and there were THREE of us waiting. Customers need service and they wait it efficiently. This girl was anything BUT efficient- looked like she wanted to go back to bed. I left, didn't have time to wait. I wasn't interested in working on HER schedule.
