-
May 2022 by Faisal Chaugule
Fantastic experience, every single time. Highly recommend this store for great customer service and a great selection of products. I love their cologne selection. You won't be disappointed.
-
February 2022 by Phylicia Pavao
I never ever write reviews but I am writing this review specifically for Michelle! I told her I was going on a weekend trip to Vegas and I needed help picking out an outfit. She came to the fitting room with several outfits for me to try on multiple times. You could tell she cares about helping people and has an eye for picking outfits that look good on someone’s body! She deserves to be rewarded for her excellent service and I hope her management team sees this review !
-
September 2021 by prabhav adhikari
These stars are specifically for Michelle (Store Manager). SHE IS THE MOST AMAZING AND PROFESSIONAL PERSON I’ve ever met in the Retail Industry. She made our experience of returning and resolving the issues that I had faced seamless. I am a HUGE fan of Express Clothing and I am proud to say that I feel she deserves all the praises from the management team!!! Thanks Michelle for all that you do!!! — Hello from Santa Barbara
-
August 2021 by B
I was very pleased to find out that the fitting room was open ?
-
August 2021 by Naina A.
These stars are specifically for Michelle (Store Manager). SHE IS THE MOST AMAZING AND PROFESSIONAL PERSON I've ever met in the Retail Industry. She made our experience of returning and resolving the issues that I had faced seamless. I am a HUGE fan of Express Clothing and I am proud to say that I feel she deserves all the praises from the management team!!! Thanks Michelle for all that you do!!! -- Hello from Santa Barbara
-
April 2021 by Rosa U.
Incredibly impressed by the customer service that I was provided! The 3 female employees that assisted me were polite, friendly, and extremely courteous.
-
April 2021 by Marie R.
Incredibly impressed by the customer service that I was provided! The 3 female employees that assisted me were polite, friendly, and extremely courteous.
-
April 2021 by Norma Paniagua
It never fails, everytime I go there's always a long line and with one cash register open. It is very frustrating waiting in line for 20- 30 mins and seen workers just walking by pretending to be busy and just ONE person in the cash register. Keep in mind this person is doing all the online returns and orders in person, and dealing w with the purchase. I was there this Sunday and U don't recommended horrible customer service.speciaslly now with Covid-19 you just want to go and and leave the store
-
March 2021 by Donna V.
Was shopping today at the Oaks. Went into express. Only one shopper checking out at register. Looked around & was going to leave. I saw a cute long white dress it was 100. Some dollars. Thought I don't need. Walked around & when I was going to leave I Noticed a 50 per cent off all dresses sign above. I took dress to register Cashier told me price & I told her it's 50 off. She said no. I'm like come see sign. Another Employee walked with me & said she didn't put that sign up!!' Who??? Not me. Not customer that just checked out!! We were the only two customers in store!!! I didn't ask clerk name!!! She was extremely Rude!!! First of all she should not have spoken to me that way & basically accused me of doing it!!! She should of given me the dress & taken sign down!!! Never talk that way to Customer!! Surely she was never taught Manners. A minus 100 for express
-
December 2020 by Beth Rojaz
I was very pleased to find out that the fitting room was open ?
-
October 2020 by Leslie M.
Just went today and everything was well organized. New merchandise and lovely employees. I appreciate the choice to try on clothing in the fitting rooms. This Express is taking Covid precautions seriously and everything is clean. Everything is disinfected and well kept. Thank you for the lovely shopping experience.
-
October 2020 by Valerie Ellner
Hopefully they will improve. The Ladies apparel seems to be dwindling and really don't like the styles. Seems like they have a new buyer the last few years. Topanga location has a much better selection.
-
January 2020 by Sammie st. John
They have great clothes and many options however sometimes instead of is being helpful they're just watching you which is a little bit uncomfortable they need to remember that when people go shopping they may go dressed comfortably at least I do therefore they shouldn't judge a book by its cover by its cover. The person you opt to not assist may be the one with money in the bank.
-
January 2020 by G Lo
Staff doesn't even acknowledge their customers when they are standing right in front of them. Horrible customer service, hello, you work retail. Help the people in front of you.
-
December 2019 by Catherine P.
I typically find this store to have not the best employees. Today, with my daughter, right before the holiday both ladies at the register who worked there were not nice and actually rude. I ordered 2 sizes online and came in to return one and the woman helped me but wasn't overly kind or helpful. I was having a hard time remembering my pin for the return, and the manager Jackie (12/23 at 1pm) rolled her eyes and even scoffed at me and the other sales lady because she had to help. Not only was her attire not acceptable, her low low low cut shirt was not ok , she was SO rude. She scoffed at a customer as if "how dare me" for returning and then proceeded to do the same to the lady helping us. I no longer like this store much and used to shop here very often. The customer service is terrible. Jackie - store manager.