-
March 2024 by Ellen T.
Hi, I'm 83 years old and just passed my driving test yesterday at the DMV in Thousand Oaks..! I want to say how kind and caring all your employees were especially yesterday Jorge my test driver, Angelia and Linda! Thank you all for making this experience one to remember ! Paula
-
March 2024 by Richard M.
So, I sent a check to CADMV Dec 4 2023 for my registration. I received my tags and my new registration. Last week (late February) I received a check from DMV with an excuse letter for the FOPA. I deposited the check. 2 days later I get 2 letters from CADMV saying DEMAND FOR PAYMENT. I have been unable to talk to a human at CADMV to settle this. I guess I'll lawyer up. They want the money back. They won't take a chek nor a credit card. I have to get a cashiers check to pay them. I get to jump through more time and money hoops to fix a problem caused by CADMV. Idiots!
-
February 2024 by Marjan R.
I did my behind the wheel test at this center. Russel was my examiner and he was just amazing. Before I start, he encouraged me to breath deeply because he realized that I was too stressed. He was calm, professional and patient. He guided me through the process with clear instructions which were easy to follow and I did my test without any stress. He is very professional and supportive. This DMV is by far better than Culver city or Santa Monica.
-
February 2024 by Kara L.
This review is not for the place (the people are helpful) but for the driving test a family member took. He failed to look over his shoulder before turning, according to her, and she asked him to return to the DMV. I paid for a full driver test. You return when you run over a curb or almost cause an accident, not a minor error. I was warned ahead of time by other people but felt it would be nice to go to our local DMV. Wrong decision. You can go to Simi Valley, Oxnard, Santa Paula, etc. Even when rescheduling inside, a woman at the desk asked if I wanted to try a different location. I guess that says it all.
-
February 2024 by Melissa L.
This is literally the best DMV I have ever been to! I've been to plenty of LA, Ventura, and Santa Barbara locations and this Thousand Oaks one is hands down the best. No one likes going to the DMV, I do totally get that. Already knowing you don't want to be there & that the process can be a pain is fair but genuinely I feel like the staff here are really nice and friendly. Also every time I've come here I make an appointment before hand and I am literally in and out! Pro tip: come on a mid weekday Tuesday-Thursday, and come mid afternoon. Mondays and Fridays are busy and even though you'd think coming in the morning early would be smart I've heard there is always a line and somehow it's easier for a person to go in a little late to work or leave an hour early which is why I think so many people come to DMV first thing in the AM or right before work gets out. If I come somewhere between 1:30-3:30pm I am golden! Also coming right before a holiday is chill because most people are traveling. I came the day before Thanksgiving and it was a ghost town. Aside from my tips if possible definitely make an appointment. Both times I've come to this location with an appointment I've been out in under thirty minutes. The day before Thanksgiving I was out in 30 mins and I think it even only took that long because I needed a new photo. Today I had an appointment at 3pm. I sat down to wait and literally my number was called at 3:02pm. Insanely good! I was out of the DMV at 3:10pm a literal record. Again, staff are nice and appointments are supreme. There always seems to be plenty of parking and the inside is no frills, it's clean enough. This location will always be my go to and it's nice to give a positive review for a place that you wouldn't think could be 5-star worthy. Maybe I've just had good luck but until it runs out I'll keep coming back for my vehicle needs.
-
January 2024 by Christopher Whitlock
No wait went in 15 mins until closing got a replacement DL Before they closed in and out
-
January 2024 by Marketfy Media
Driving Instructor 07 failed me for hitting a pinecone and saying it was the curb. She avoided answering any questions about it afterwards. I received no other markings on my score sheet and she was just looking for a reason to fail me.I went back after the test to see where I allegedly hit the curb. No tire marks and the sidewalk opens up..? Squished pinecone not even close to it..
-
January 2024 by Jason G.
Had appt at 8:40 am DL renewal with RID, arrived 8:39 am, line about 8-10 people, 8:42 checkin, 8:43 went to counter to renew, 8:47 took photo, 8:49 left, easy, thank you
-
January 2024 by Alexander Morocho
Professional and friendly ?
-
January 2024 by Anthony R.
I was helped by nice people except my driving instructor was a huge dick it was a dark skinned man that was unbelievably strict and rude. When I asked for clarification on instructions he was vividly annoyed and when I tried to understand my reason of failing he got pissed off and slammed my car door and left. A complete asshole.
-
December 2023 by Paula Klein
Drove further from home, but we'll worth it. If you have to go TO DMV not so bad.
-
December 2023 by Melinda Stewart
I was in and out of here in such a great time. The 4 people I interacted with were all very nice. They were fast and to the point. Some of these low ratings you can tell are from spoiled individuals. I never have a rough time. Remember, you get treated the way you treat others. Also, keep in mind they just do the steps of their job to keep the lines and flow of people going. You want out of there faster, right?
-
November 2023 by Glenn Oppenheim
They were very organized. The staff is pleasant. I made an appointment ahead of time and I was out within 30 minutes to get driver's license renewal including vision and written test and picture taken.
-
November 2023 by Kyle Krattiger
I was quite pleased with my visit here. Walked in at 4:30pm to complete a REAL ID and driver's license renewal, and I was out the door at 4:46pm. Only 4 people in the queue when I walked in, took almost no time to see an agent. Very happy with my experience, they are certainly reversing the stereotype of the DMV!
-
November 2023 by pink lemons
Driving Instructor 07 was incredibly disrespectful and unprofessional. She was speaking on the phone WHILE giving a driving test, something that should not be allowed at all. It's extremely rude to do this.Eric and Michelle were equally unhelpful. It's clear no one here cares about doing an even adequate job; at any other job this kind of behavior would not be tolerated, there is no reason it should be allowed just because it is the DMV.
