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February 2024 by Daniela F.
every time I come to this pharmacy it's literally only one aide at the pharmacy shop and it takes forever. There's been a line of 4+ people every time I come to pick up my meds. The cashier even asked for back up twice and no one had a sense of urgency to come and assist her. poor cashier! It's a hassle and inconsiderate. if you're needing other cashiers put an ad on indeed. It might help with this constant issue. Thanks.
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February 2024 by Mia K.
Worst cvs I've ever been too. Horrible customer service more than once. Every time I have came in I have asked for help and they did not provide it. Had me waiting for a worker for 10 minutes and still never got help. I gave a cashier a bag of candy that had a whole in it and she gave me attitude when I was helping the store take it off the shelves.
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January 2024 by Morgan Bowe
I would give 0-0.5 stars. The pharmacy needs better management. I am there so often and my final straw was the women saying “I only see this RX for you that is not covered.” After multiple attempts to ask her to look further or if I could speak to someone else, I have given up on them. The pharmacy staff is very confused and does not try harder. There are two pharmacists that do more but the others will not try past one click.The staff at the front is very fun and lively. it is a store of individuals doing their best. If only the pharmacy staff could take training tips from the store staff…
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December 2023 by priscilla von Muehlen
The Manager should be given a Gold Medal for being Rude as not professional no respect for SeniorsI told Her my Lawyer will call her in 20 mn my problem was resolveThe assistant Manager help me and was extremely nice Thank you for Her
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December 2023 by Abby J.
Me my boyfriend and my sisters went to this one to pick up some candy for movie that we where gonna go see. As we where checking out this old lady is talking to this costumer then very loudly said something about how children give her less of a hard time then adults talking about us in a very rude manner then proceeds to say something about shoplifting which isn't very professional. If you do not ! Like your job then quit. Probably bitter bc she is old and this is her last option for a job can't find anything els. I feel bad for the other worker that helped us out she seems like a sweetheart.
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November 2023 by Robert Mirabilio Tyranny
Very sad to say, But many will agree. What happened to the old Savon‘s that then turned into CVS? The service is just beyond terrible. The trouble that you have to go through to get your medication is ridiculous. I mean ridiculous. I’m not talking from a viewpoint of somebody trying to go and get drugs, or any other stupid reason. I’m speaking for those that need their medication that I’ve been taking it for decades, in my case over 32 years. And what I go through sometimes really Upsets me!! please make a comment if you agree. With any C.V.S., not just this one. Because I know from experience and I know that I’m not a black sheep! It has gotten to the point that they are going to cause great bodily harm to someone. It’s just a matter of time due to their antics on scheduled medication‘s. It doesn’t matter if you were a customer or a patient that has been going there for decades. I repeat decades. Meaning when it was still Savon or Longs drugs. Clarks drugs. Whatever you wanna call it. When you’re out of a medication and you go every month for the same medication and now they tell you that there’s a shortage or God knows what kind of excuse. Instead of being able to hand the patient or customer back their prescription and take it to another pharmacy of their choice or that may have the medication that they are looking for. With the way everything has gotten. It’s more of a stress to do it! They should include a Xanax with every prescription. Because the anxiety that they’re causing some people is terrible. Miss labeling medication’s. Someone very close to me could’ve died from taking too much of a medication. I looked at the prescription bottle and couldn’t believe my eyes what was printed on it. Almost to be done on purpose if you knew the situation you would ask yourself, is this being done with malice or Intentionally?? because this Hass to be brought before Congress. It needs to be changed immediately.
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November 2023 by kami heist
I always have a good experience at this location. Staff is friendly and helpful and those who work there are always working to make the store better and welcome customers
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October 2023 by Stephanie Sanchez
The worst experience. I went to get a flu vaccine with a free voucher from work. Pharmacy tech procedes to tell me pin is not working. Procedes to tell me is not working even after voucher says reed able cvs pharmacy. I went to the other cvs across and they were able to help.
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October 2023 by Veronika Williams
This store is kept clean and organized and the cashiers are always friendly and welcoming. Always an enjoyable experience. I love all the coupons I get, too!
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July 2023 by J Math
The posted hours online and literally on their door say the store is open until 11pm. Showed up at 10:01pm and the store was closed. Employees wouldn’t let us in.Saw another review that this exact thing happened to them 8 months ago and that the employees “don’t go by posted hours.”Ridiculous.
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July 2023 by mhiah
Title: Exceptional CVS Experience: Easy, Friendly, and Quick!Rating: ★★★★★ (5/5)My recent visit to CVS surpassed all expectations, delivering an exceptional experience across the board. The ease of finding products was outstanding, thanks to the store's well-organized layout and clear signage. Additionally, the cashiers were incredibly friendly, offering a warm and welcoming atmosphere throughout my shopping trip. The pharmacy service was equally remarkable, with staff members who were not only quick but also genuinely friendly and helpful. CVS has truly mastered the art of providing a seamless and enjoyable shopping experience, making it my go-to destination for all my pharmaceutical and retail needs.
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June 2023 by Priscilla V.
I was told that CVS as better price for Medication But I told the Pharmacist that I only want one cream She answer it only $38 so I have to take them Next day I decided to return one the Manager refuse as I told him the attitude of the person did not even said sorry As the cashier not even friendly certainly not a place for me But I have to say CVS Moorpark they have being very nice
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May 2023 by Betty Hicks
Things are finally looking up here at this locationFor the first few years this location was great .service and the pharmacy help was good .I don't know what happened the store was a mess ,help was poor and low on merchandise.And not to mention trash on outsidand more homeless and beggers did not feel safe .But in this last few months they have improved staff and place looks so much cleaner I'm sure if it stays this way I'll give them a 5 star .
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April 2023 by Kelli Mutchler
I know this CVS has a bit of a rough reputation compared to the other pharmacies in town, but I have never had anything but wonderful service. I especially commend the clerk who served me two weeks ago - his coworker was on a break and he had at least 10 people in line, yet remained cheerful and helpful, did his best to get us through quickly, and answer special customer questions without getting stressed. We need more service like that in the world!
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April 2023 by Jodi Branch
The pharmacist cashier is the rudest person alive. Barking orders at customers around me, she was too busy being condescending she didn't even give me a chance to speak.