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March 2024 by G C.
You would think the pharmacist is nice , but NO. No Goodmorning or nothing. They just igonore you until they want. I wouldn't mind a hello I'll be right with you. But no.
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December 2023 by Toni G.
It's hard to believe this is a CVS pharmacy. They are so helpful , always cheerful and nice. They are always busy but they work hard at getting you in & out. We moved her awhile ago and was dreading another CVS. They take care of you like a small pharmacy. Grateful for this store .
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December 2023 by Purnima Mandal
I've had nothing but good experiences with the late night weekend pharmacist, who has been kind and efficient. I have not had any other meds there to pick up, but on a Saturday night in a hurry, that's the place I go to.
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December 2023 by Lee Y.
Dr Paul Kang is the rudest most abrasive pharmacists I have ever dealt with. There was an issue with the pharmacy finding a prescription that had been sent it. I called my doctors officer and they confirmed it was sent in but resent it due to Dr. Kang said he did not see it. When I went to the drop off window for a second time, again Dr. Kang again incredibly rude told me it was not there. I asked him what he suggest I do at this point and he just continued to look at his computer screen, until MAGICALLY the prescription was there since my doctor did send it in TWICE. There was also a second issue where one of my other medications was sent to the CVS in Oak Park. When he told me that he said, "You're in the wrong place. Go to Oak Park." And just walked away from the window. Incredibly mean man for someone who is supposed to be helping people who are just trying to get their medications. I would highly suggest not using this CVS location.
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November 2023 by Selwyn M.
Always seems to have interesting groceries and toiletries. Re their pharmacy, they tend to be less busy than Costco.
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November 2023 by Beth Keegan
This pharmacy is a complete train wreck. I try hard to be patient and supportive, having worked in retail many years ago. However, this his place is just incompetent. Full stop. Go anywhere but here.
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October 2023 by Discerning L.
I've had great experiences with this location. I came in for a glucose testing device and I've never used one before. They were really busy, but one of the pharmacists was really caring and took the time to show me how to use it. I really appreciated it and wanted to share, because they're rated low, and that was not my experience!
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September 2023 by Carl J.
If you are due for any annual vaccines, this CVS has the best injection specialist (or pharmacy employee?) who will administer shots with ZERO PAIN. His name is Zaveh and he is incredible. Went with wifey to get the double flu-COVID booster, and wifey is a real screamer. But not a peep out of her - shocking but true. Zaveh is a master at injecting. She said it didn't hurt at all. With me, I can tolerate a lot, but she's like a squeaky yelper. Pretty amazing. Zaveh is not at the Minute Clinic - only the pharmacy, but you could probably request him, or at least find out when he's there. It's definitely worth it, especially for those super painful Shingrix shots. Pretty amazing guy!
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August 2023 by Mona Aghaebrahimi
I don't understand they send me wrong messages that your doctor doesn't respond to 3 months refill prescription eventhough the doctor sent the request in July ! The message says call your docttor! Awful! The doctor is not happy and very upset bad customer service ? stop sending me wrong messages
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August 2023 by Jessica M.
Absolute worst experience ever when trying to transfer a medication prescription. I've been to this CVS 3 times in the last 2 weeks trying to get my medication transferred from Kaiser with NO success. I came into the store 2 times and spoke with 2 different people who said they would call and get the transfer complete. I go about my day thinking the meds will be filled to find out they haven't again. The last person I spoke with said they were on hold with Kaiser for 10 min and hung up, so now I've been without medication for a week and I'm extremely frustrated. I will not be coming here again
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July 2023 by Kathee W.
I usually only go to this CVS on Agoura Rd. Use my coupons all the time. Presented my 25% off full price coupon and the clerk told me all items I bought were on sale, so no 25% off. I was shocked and looked at the screen - saw that once he scanned my coupon, CVS reduced all of my items by cents each, making it appear that all were on sale. NONE were on sale but CVS avoided giving me $38 off the purchase and instead gave me between $.03 - $.08 cents for a savings of $1.38. This appears to be a money saving scam. I asked for the supervisor and she simply stated that all items were on sale because pennies were deducted. I am very disappointed with this seemingly new way to not honor coupons.
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July 2023 by Joy R.
CVS really deserves 0 stars. My husband's doctor submitted an Rx for him yesterday. We got a text saying it can't be filled until 8/11/23. When I went to the store to inquire why I was told it was already billed and can't be (re)filled unless I wanted to pay the non-insurance price. I asked how this could be resolved and was told to ask the doctor to cancel the order and resubmit. The doctor's office confirmed they sent it to the Agoura Rd. store. I asked them to please cancel it but they told me CVS wouldn't do it. I asked them to please resubmit it to Burt's Pharmacy, which they did and I ended up paying the non insurance price. The amount paid wasn't a big deal but now CVS will get paid for a prescription which wasn't filled and therefore not picked up. I am done with CVS (not that they care) and will give my business to Burt's.
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May 2023 by Phia E.
Workers on the floor are nice, but the registers were so rude because my dad used a 2 dollar cup-on and my dad is struggling as it is! My dad does his best bc my moms no longer with us! And is unemployed and laughing at my dad was not necessary
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March 2023 by Pamela Bouganim
Very professional kind pharmacist, Mr.Michael L.
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February 2023 by Melody P.
Rudest staff. Terrible service. Just plain awful customer care. Every time I go in there I regret it. Pay the extra money and go to a local small business pharmacy
