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December 2023 by Scott C.
First of all, I have previously used both of their body shops for repairs to my autos. Service, out of pocket costs, and attention to detail are outstanding. Jim, the owner, has a son at each facility. The young men are also honest and professional. What happened yesterday only solidified my opinion about this business. We were driving home from Northern California, in a crazy storm. Super intense rain and thunderstorms. I can't recall this kind of storm. It was a white knuckler for 5 hours. During the drive, water began dripping through the headliner. Then it started pouring in. I had to put my rain hat on, and told the wife that it had to be a leak in the sunroof. We finally made it home around 4 PM. After parking in the garage, I noticed the sunroof was slightly open. Yikes!! A self inflicted wound. I called the Newbury Park facility, and they told me to bring it over asap. Jim, the owner, immediately checked out the situation. Closing the sunroof completely stopped any further damage. But I didn't know what to do about the water damage in the headliner. Jim told me exactly how to fix the situation. It worked to a T. Air movement with some warmth. No charge. Headliner is totally dry without any smell or mold. No water lines. I don't know of any other business with that kind of integrity. It's just a WOW!!
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December 2023 by Valerie E.
I highly recommend Conejo Valley Auto Center. Excellent work, very professional. Communication was excellent and very courteous as well.
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September 2023 by Dejan Novakovic
I came here to do some paint on my new ford raptor truck and these guys went above and beyond with what I wanted. It came out absolutely incredible. I can’t recommend these guys enough. You can’t go wrong with Scott and his team. Thank you!Services: Painting
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September 2023 by Natalie M.
The people at the shop make doing business with them a pleasure. They are courteous, professional, and friendly. Their work is honest, with fair pricing and timely. My bumper was replaced within five days and interfacing with Mercury Insurance with seamless. I wholeheartedly, recommend this auto repair shop.
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September 2023 by Dejan N.
Came here to get some paint/body work done on my 2023 Ford Raptor. I had a vision in mind and discussed with Scott and he gave some recommendations and we came to a plan and he absolutely crushed it. I can't say enough how much I recommend Scott and his team! Trustworthy, no bs, fair price, and incredible customer service! Thank you all very much!
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July 2023 by Ginger Strstton
My car was hit on the passenger side leaving a lot of damage. John did a great job repairing it and kept me updated with the progress. I highly recommend .Services: Painting
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April 2023 by Brian P.
Our SUV was broken into and smashed both passenger side windows in the front and back. It was a miracle that our insurance got back to us with a list of body shops and this place caught my eye. Jim, the owner, personally went out and estimated the damage for us when we got there. He even found some dents that were caused by the car thieves when trying to get into the car. It took us two weeks to get the car back because of the paint job and the constant rain that held back part. Their crew communicated with us with any delays which helped out the logistics of our rental car. Shout out to Melissa as well. She was very polite, warm, and welcoming. Her dogs definitely helped ease the stress of dealing with the repair. They vacuumed the mess and even washed our SUV when they returned it. Customer service here is huge and I will definitely come back if I need any body work done! Huge thanks to this team!
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November 2022 by michael b.
This a long overdue review of an absolutely terrific auto repair/body shop that deserves a 10 out of 10 as there was absolutely nothing amiss with our transaction with them. The place appears perfectly maintained, John took great care of us, their communication with us along the way was first rate and the finished product was flawless. They even took care of some minor odds n ends without charging. Could not have asked for a better experience.
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October 2022 by Owen R
I took my Mustang to this incredible body shop to get a dent and paint chipping repaired in a reasonably tricky spot on the roof. Immediately when I arrived at the shop for an appraisal, John was there to meet me right on time with a high level of professionalism and hospitality. After looking over my car, he explained every step that they would need to take to correct the damage and answered all my questions that I could come up with. They told me it would take about nine business days to fix the car. Only seven business days later (2 whole days ahead of schedule), I got a call that the professionals at the shop were finishing up the polishing of the paint and that it was ready to pick up. I was shocked that it was done early, as I know that autobody work can be tedious and unpredictable. When I went to grab my car from them, John was there again with a smile to walk me through the necessary paperwork and answer any more questions I could think of. You would never be able to tell that there was damage to the car, as they did a beyond-amazing job cutting, refinishing, and blending the paintwork, and the dent was gone entirely. They even fixed some of the panel gap issues that Mustangs can be known for when they reassembled the rear bumper. (Now that's what I call above-and-beyond attention to detail).I had my car repaired through SilverRock insurance since I bought my car through Carvana, and Conejo Valley Auto Center made the entire process painless and reassuring.I will only be taking my business to this location from this point forward since this was the best experience I have ever had getting car work done by professionals--11/10 service and quality.Service: Body & Trim
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August 2022 by Evette M.
This place is first rate all the way!! From the initial phone call to the completed work on my car! Communication is always clear and forthcoming (very important to me in ANY business I work with). so I've never been in the dark regarding any action needed to what's best for my car. Highly recommend this establishment.
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August 2022 by Brian Ledis
Very good experience here, the customer service was excellent and they were very easy to work with. The repair work was spot on, excellent and zero issues. Highly recommend.
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August 2022 by Owen Roberts
I took my Mustang to this incredible body shop to get a dent and paint chipping repaired in a reasonably tricky spot on the roof. Immediately when I arrived at the shop for an appraisal, John was there to meet me right on time with a high level of professionalism and hospitality. After looking over my car, he explained every step that they would need to take to correct the damage and answered all my questions that I could come up with. They told me it would take about nine business days to fix the car. Only seven business days later (2 whole days ahead of schedule), I got a call that the professionals at the shop were finishing up the polishing of the paint and that it was ready to pick up. I was shocked that it was done early, as I know that autobody work can be tedious and unpredictable. When I went to grab my car from them, John was there again with a smile to walk me through the necessary paperwork and answer any more questions I could think of. You would never be able to tell that there was damage to the car, as they did a beyond-amazing job cutting, refinishing, and blending the paintwork, and the dent was gone entirely. They even fixed some of the panel gap issues that Mustangs can be known for when they reassembled the rear bumper. (Now that's what I call above-and-beyond attention to detail).I had my car repaired through SilverRock insurance since I bought my car through Carvana, and Conejo Valley Auto Center made the entire process painless and reassuring.I will only be taking my business to this location from this point forward since this was the best experience I have ever had getting car work done by professionals--11/10 service and quality.Service: Body & Trim
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August 2022 by Owen R.
I took my Mustang to this incredible body shop to get a dent and paint chipping repaired in a reasonably tricky spot on the roof. Immediately when I arrived at the shop for an appraisal, John was there to meet me right on time with a high level of professionalism and hospitality. After looking over my car, he explained every step that they would need to take to correct the damage and answered all my questions that I could come up with. They told me it would take about nine business days to fix the car. Only seven business days later (2 whole days ahead of schedule), I got a call that the professionals at the shop were finishing up the polishing of the paint and that it was ready to pick up. I was shocked that it was done early, as I know that autobody work can be tedious and unpredictable. When I went to grab my car from them, John was there again with a smile to walk me through the necessary paperwork and answer any more questions I could think of. You would never be able to tell that there was damage to the car, as they did a beyond-amazing job cutting, refinishing, and blending the paintwork, and the dent was gone entirely. They even fixed some of the panel gap issues that Mustangs can be known for when they reassembled the rear bumper. (Now that's what I call above-and-beyond attention to detail). I had my car repaired through SilverRock insurance since I bought my car through Carvana, and Conejo Valley Auto Center made the entire process painless and reassuring. I will only be taking my business to this location from this point forward since this was the best experience I have ever had getting car work done by professionals--11/10 service and quality.
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July 2022 by Brad Parsa
Great reviews and a Mercury approved shop, so I decided to get my car fixed her. It was the right move. They did a great job, and John kept in constant touch with me the whole way through. They listen, they care, and they’re good at what they do. Hope I don’t see the need to anytime soon, but I’ll give them my business again without question.Services: Welding
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July 2022 by Brad P.
Great reviews and a Mercury approved shop, so I decided to get my car fixed her. It was the right move. They did a great job, and John kept in constant touch with me the whole way through. They listen, they care, and they're good at what they do. Hope I don't see the need to anytime soon, but I'll give them my business again without question.
