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February 2024 by William Urrea
Botched a scared 5 year olds piercing. Wow!
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October 2023 by Eddie Bausley
It was a nice clean organized place. They were very curious.
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August 2023 by Lore Sierra
Very friendly and professional.
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March 2023 by Naama C.
I have gone several times to get my ears pierced. I've been very lucky to have Rachel (the manager) do most of them. She's the best! She knows what she's doing, she's efficient and knowledgeable. She makes sure everything is clean and I'm happy with my piercings. She's so friendly and remembers me when I come. I love all my piercings and highly recommend having Rachel do them. She's amazing, professional and takes her time.
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March 2023 by Jenny W.
Rachel is a piercing queen. I went with a mom friend to get a closed earlobe repierced. I was panicking inside but she was so good at distracting me with some personal stories. She described aftercare both before and after the piercing - they also give a cleaning solution with your piercing. I was in stitches the whole time, except during the piercing itself when I full on screamed like I was on a rollercoaster. Rachel, girl you are the best ever!!!
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March 2023 by Emily J.
We took our little girl here for her first ear piercing, she was really nervous but Mary helped her through the whole process. She was amazing at going over all the after care and making sure it was a great experience. We also appreciate the time she took in making sure everything was lined up perfectly before the piercing. I'd definitely recommend coming here if it's your first time the girls here are very experienced!
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February 2023 by Eden V.
So let me start off by saying that I had written a review with my experience a few months ago, one of the old employees who claimed to be a manager when she wasn't, was rude and didn't care to resolve my issue. She actually made it worse and I hope she was fired, since she deserves nothing but to treated as poorly as she chooses to treat people/customers. I would love to address her by name but I don't know her name. Which she is very lucky in that case. Anyway the actual real manager, Rachel is amazing. She actually cares about her job and the customers as well as their experience. As a manager should. She reached out to me recently in regards to my review and expressed how unhappy she was with what she read. She didn't just apologize for my experience but she wanted to try to resolve it. She asked me to call her to speak with her directly and of course I was more than happy to do so. I spoke to Rachel and came in the store when she was there. She went above and beyond and made sure I was more than taken care of. She is the only reason I updated my review, which is a huge deal. From a 1 star review to a solid 5! Rachel is the perfect example of what a store manager should be. She is an asset and exceeds expectations. I really appreciated her making the effort to try to reach out to me, hoping to fix my experience. She figured the worst that could happen is I didn't respond or wasn't willing to give her the chance to fix the issue and make it right but I obviously was more than happy to do so. The fact is she tried and succeeded. I hope that the Claire's Corporate sees this review and realizes how valuable Rachel is as one of their employees. (If they don't already know.) My review is pure proof of that. Thanks again Rachel!
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December 2022 by Eilai E.
I got 4 piercings done here today and Rachel was fantastic. It wasn't an easy piercing because we had to do them over some old ones that closed up but she killed it! My mom also got a piercing and we are both so happy with how they turned out! Rachel, you were amazing thank you so much!
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October 2022 by Crystal D.
Great piercing experience - make that TWO - piercing experiences here thanks to Rachel. Easy, professional, fun and just a nice visit both times. Highly recommend this location!
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August 2022 by Shahana B.
Rachel was an awesome ear piercer!! She pierced me, my sister and niece; Highly recommend!
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July 2022 by Alisha W.
They will not let me return a item and you suck I will not be coming back you guys she take thangs back
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June 2022 by Melanie W.
I took my daughter in for her second ear piercing and the experience was fantastic! Rachel was knowledgeable, personable and amazing employee.
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June 2022 by Nick N.
Took my three kids 9, 7, and 5 to get their ears pierced at Claire's. Made appointments through their website. Rachel walked the kids through the process and did a great job. She has completed 37,000+ piercings and it shows. She made the kids feel comfortable and it was good experience all around. I would highly recommend her.
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April 2022 by Kate Pister
the girl who did my piercing is so nice and she knows what she’s doing! made me feel super comfortable
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February 2022 by Barbie S.
Went in to Claire's last night for my daughters 5th birthday. We decided to make it a girls day and both my daughters (5,13) and myself got our ears pierced for the first time. Both my girls were very nervous and hesitant. Melanie was terrific. She talked with us and helped us choose the right earrings and placement. Because the store was sufficiently staffed, they were able to do both ears at the same time for both of my nervous girls. Everything was quick and painless. Thank you so much for taking the time to make our experience so special!