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July 2023 by mojgan navab daneshmand
I started to have my business account at this location 2012,but unfortunately because of very poor customer service and communication of one of the employees stopped going there since 2016); till I was lucky to know Chritie Bochat last year, she's always so helpful and respectful, very knowledgeable and professional! I'm so glad to know her at this branch, she has been helping me with my credit cards,personal loans and all other things, thanks again Christie for all your doing.,highly recommend her..
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September 2022 by Dana R.
This Citibank branch went beyond what would be considered average customer service today. I needed to deposit an inordinate amount of coins in rolls and this team worked together to help absolve me of my burden without complaint. It was a very nice show of consideration and--what oftentimes seems to be lost--extraordinary service and I am truly grateful.
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June 2022 by Armen H.
The branch manager Cindy is absolutely inappropriate. She was not willing to help accommodate a time sensitive wire transfer and instead decided to help a 17 year old open up his first checking account . I pleaded my case and she said "NO, IM NOT GOING TO DO THAT. YOU WILL JUST NEED TO WAIT". Extremely rude.
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July 2020 by Chris D.
Full branch bank, and they can't cash a check?I tried to cash a check I received from Citibank. I went to this branch and they informed me I need to go to Camarillo. It looked like a nice branch. They are local. I was considering switching banks! But to be sent to Camarillo to cash a $30 check?? Haha. Ok I'll cash the check and then never look at this financial institution again. Stay far far far away.
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July 2020 by Honestly
Always nice and helpful people. Always a quick and easy visit.The manager, Cindy, is always amazingly helpful and kind. Nothing is a problem. She really makes me feel like she cares for me personally as well as a customer. All banks are about the same. The people at this one make all of the difference.Could not be any better.Thanks!
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May 2020 by Tom P.
Hi Team , thank you always being so nice , & making sure if I need anything else. The counter young lady very helpful & nice. Recommend in this times be safe. Thank you for all your support.
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July 2019 by 徐譽寧
Very bad experience, a man with blond hair is very rude, racist, arrogant, does not accept any supporting documents, even the branch staff communicate with him does not help with the account, super bad attitude, very bad
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December 2017 by Joshua Doty
terrible took 30 min to cash check .a manager approved check at that .ruined my day not very prompt.nice or not tellers and management should know process to speed up customers wait.overall its a bank i had a check in my name with there bank and should be that simple
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June 2017 by Debbie Williams
Great manager and tellers
