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December 2023 by Manchesterский Nik
The best bank in the whole city! Only here people were able to help and did their job perfectly! I recommend contacting Matthew - the best in the business. All the staff were polite and helpful. Best banking experience of my life.
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August 2023 by Tony Pellicci RN
Nothing stays the same. In the past, I have had problems with inexperienced staff at this branch. But lately, they are a real pleasure to work with. 4 stars because they no longer offer safety deposit boxes. But no one does any more.
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March 2023 by Brom 7358
Terrible service for business. don’t open any account from this bank save your time they don’t have people the 2 guys that were there they’re not professional at all, don’t waste your time at this location I don’t know how this bank can be offering this terrible service
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December 2022 by Michael Bailey
The tellers are very friendly and quick.
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November 2021 by Martin Romero
They were unwilling to help a business client with a check they put on hold...
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October 2021 by Jake Milnes
I visited chase bank to withdraw money from the ATM. There are two ATM'S inside the front foyer. Previously, you were required to use your Debit card to enter the area but this is no longer in place. I consider this a physical security breach. Be careful using the machine's, be vigilant for your safety.
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September 2021 by Anna Gromova
Horrible horrible service
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March 2021 by Tony Pellicci
This must be a training branch. Employees green behind the ears with big smiles but don’t know much beyond basic services. Advice: if you don’t know how to do something, don’t pretend you know while telling the customer he is wrong. He could be right and you just made yourself and everyone else in the branch look like a bunch of incompetent bafoons. Just politely say “ I don’t know, let me get some help”, before you send someone to get court documents or a lawyer.
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October 2020 by T M.
Possibly the friendliest and most efficient staff ever! I absolutely love visiting this branch. They give you personalized service with the utmost customer service. Glad to have my relationship with this team!
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September 2020 by Ken H.
This is a great branch with truly awesome people. Best banking ever. Been banking there for over a decade and I can say for certain it's the best experience possible. I think for my Aunt Eli at Bank of America and it's a total nightmare and it makes me appreciate this place even more.
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August 2020 by Jonah B.
Awesome staff. Always happy to help! Mark walked me through credit card options and different accounts. Being new to banking I am happy to have access to a great learning environment!
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August 2019 by Steve J.
What a great branch, and great staff! I'm the treasurer of a southern California non-profit arts organization, and we have our accounts at Chase. This branch is the closest to my home, so I've been doing our banking there for a couple of years. Almost without fail, each time I visit, the staff is able to help me with my business. Without fail, they approach these issues with a warm welcome, efficiency, and creativity. A particular issue arose today with one of our contributors, and I visited the branch eight minutes before closing on a Saturday afternoon. By one minute before closing, all had been resolved, cheerfully and to my complete and total satisfaction. I'd like to call out four people in particular for their great attitude and helpfulness: Bridgette B, Jennifer, Bryan W, and Steve H Thanks, folks!
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May 2019 by Max Carter
We had a simple transaction - a check deposit - which was handled quickly and effectively. We were particularly impressed with the friendly tellers provided. However, adding a savings account was not as simple as we had hoped. A good amount of parking and handicap accessible.
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December 2018 by LANCE K.
Kalin,Steve, Jennifer, Bridgette, Tony, Brian, Jag. Fast, professional, friendly and even laugh pretty good at most any and all bad puns I throw at them. Very rarely do you have to wait very long in this branch. What else could you ask for from your bank?
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November 2018 by Sara P.
Staff is super friendly and helpful. Usually this location is quiet and I can get in and out quickly. It's located in a perfect location for me!
