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August 2024 by james royal
Bennett Automotive did an outstanding job diagnosing and fixing an engine performance issue I was experiencing. My truck was rough idling, and had very low power when accelerating.
I took it to two different shops, and they both were unable to fix the problem. I was getting frustrated after paying two diagnostic fees with no improvement.
I decided to try one more time, and made an appointment at Bennett. They have a very reasonable diagnostic fee, and they were able to find the problem and fix it in just a few days. They were also very nice, and kept me advised of their progress.
The overall experience was great, and I will be taking my families vehicles to them in the future for sure. Thank you Bennett Automotive for your outstanding service!
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August 2024 by Rocky JL
Greetings,
I took my 2001 F250 V10 in for some AC work after it began to stop blowing cold and making a horrendous noise during a long road trip home from Arizona. Not good. Took the truck into Bennett and met with Joe who was quick to get me a preliminary diagnosis and an estimate. It was explained to me that until they get into the job, that they wouldn't know if I had done more damage to the AC system which would greatly increase the estimate. After leaving them the truck I received an update a few hours later with good news that the AC system was not damaged and only the compressor and a few other parts needed replacement. I felt this was honest work and these people are trustworthy in my opinion.
I also met with Matt who was equally professional and genuine. The work was finished the next day and my AC blows quiet and freezing cold, like it did when it was new. I highly recommend giving them a chance.
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August 2024 by Lindsey Hassan
THRILLED to find a team we can trust! Matt, Regan, Joe, and the whole team were extremely helpful! We brought 2 used cars in for a pre-purchase inspection and the reports we received were incredibly thorough. The mechanics spent good time with each vehicle and also took the time to explain the why and how behind any recommendations for repairs. You cannot trust the dealership inspection report, but YOU CAN TRUST THE TEAM AT BENNETT. Because of them, we feel so confident that we bought a car in great condition and we will be back for all future service. Being that we're new to the area, we're so happy to have found this gem! Thank you for your transparency and help with the purchase of our new family vehicle!
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August 2024 by Roxanne Perez
I had driven to Thousand Oaks for work (140 miles from home) and unfortunately my vehicle broke down on me. Fortunately it was right next to Bennett Automotive. I had my 10 year old son with me and was honestly not very hopeful when I walked in about the possibility of it being fixed that same day. When I tell you they went above and beyond, I mean it with everything I am. While it was an exhausting and stressful situation, they were the absolutely amazing. Even my son said "I didn't know there was this nice of people around". I honestly wish I lived closer because they would definitely be my go to. So if you're looking for a good, honest, friendly and professional shop, this is absolutely the place. Thank you SO much Ragen and Matt for helping us out yesterday and making such a tough situation, manageable. You guys are just insanely amazing.
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August 2024 by D
Used this company in past under different ownership and was very happy. I came back not knowing there was a new owner and team. Have to say I’m not the easiest customer because my expectations are high and I’m the type to ask a lot of questions (mostly from a point of having some hands on knowledge about auto repairs and things I’ve learned doing my homework -Google searches etc). These guys are totally busy with lots of things going on due to string customer demand but despite all of that they followed through on everything I asked, gave me answers to questions etc. I can say from experience in having them work on our Toyota Prius’s brake system that they know what they are doing and they did it right the first time despite everything else they were dealing with. Great follow up to make sure the car was working ok not once but twice! Owner Matt was friendly and accessible. Anyone on his team seemed on the ball. Obviously there’s always the chance something gets missed as we’re all human but my takeaway is that these folks are experienced professionals and the business is highly organized and run well. Definitely coming back when the need arises. Thanks guys!
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August 2024 by Valerie Schiele
This place was recommended by a close family member. I had an amazing experience with Bennett Auto company! The level of customer service was excellent. I heartily urge everyone to check them out. Without a doubt, I'll utilize their services once again in the future. Matt, I appreciate you getting in touch with me to check on how my car was doing. Thank you again!?
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August 2024 by Jared Page
I’ve been coming to this shop for years just for stuff i dont feel like doing on my own. Matt will periodically reach out to check in, see how things are running. Matt reached out a few days ago and i actually did need a new alternator belt put on my 2010 toyota yaris, i told him money was tight and i didnt want to diagnose anything else (i know theres other things that need repairs) but Matt was very respectful and only quoted and charged me for rhe part i needed and labor. A lot of mechanics can be pushy with the repairing everything all at once and then you’re out $2k. I appreciated the understanding and speedy service. 2 days later and my cars running great with the new alternator :) 10/10
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July 2024 by James Green
Professional work by honorable people. I can’t ask for more than that. But you get more..
Great customer service and honest pricing. See Matt @ Bennett Automotive
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July 2024 by Deb Lium
Great service. They got me scheduled quickly, informed me what was urgently needed vs. what could wait. Returned my vehicle on time with everything fixed. Highly recommended!
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July 2024 by Patricia Spencer
Exceptional service!
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July 2024 by Jerry Skaff
Great customer service. Joe does an excellent job in indicating what is needed. Very helpful
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June 2024 by Wendy LaCasse
Very honest, accommodating & reasonably priced.
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June 2024 by michael mason
Matt and his team were very helpful and patient with my questions. Matt took the time to explain things to me which I appreciated. Their prices were fair too. We will be back.
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June 2024 by Aaron Rose Leone
Matt was professional and helpful. My car was fixed in a timely manner. My car drives so much better now. I highly recommend this company.
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May 2024 by Lonnie Lardner
Fantastic customer service. Loaded with TLC. Super knowledgeable crew. I’m a forever client!