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January 2024 by Evelyn Montes
Please people don’t go there they used after market parts. They charged to fix the broken items, but they didn’t fix them then I went to different shop and they showed me the pieces old and not original, they used parts from the junk yard, also they prices are so high and they don’t give your car on time, they keep it for long time
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January 2024 by Fabian Cosme Reyes
Benders Automotive was a trusted business in which my family and I brought our cars in to get any problems fixed. For the most part, they can get the job done in any car. Unfortunately, they lack respect towards their customer. I have now TWO occasions (written in paper) where they fix something without authorization. Chris and Marlon both put me in an uncomfortable situation where I had to pay for something I did not authorize and had no idea about because it was not communicated.(Incident 1) A couple months back I payed them $2000 to replace my turbo. As I go to pay, they mention that my driver side tie rod was broken and needed replacing and that the work was done and added to the total cost of the turbo. This was all mentioned last minute as I was getting ready to pay and not mentioned over the phone whatsoever. This was unprofessionally done but I gave them the benefit of the doubt.(Incident 2) This past weekend, I go in to the shop to diagnose a power loss and an air vacuum noise I was hearing while driving. I dropped off my car in the morning and get no calls on my car throughout the whole day. Half an hour before they close, i decide to call them and get an update on my car. Chris answers and says that my turbo hose came off but that they put it back together and my car has been ready for me to pick up. As I go to pick up my car, I get hit with a bill of $306 for putting the hose back to its spot. Nothing was replaced and this cost was purely all labor work.The labor cost was not the cause of this review but rather the lack of communication I had with Benders Automotive. As my final words to this business, I suggest working on transparent communication with your clients.
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January 2024 by James Townsendhower
DON'T GO HERE!!! They randomly fix components that were supposedly "broken" or need change WITHOUT your permission and then stick you with a heavy bill afterwards that they force you to pay. They also charge their labor as if they were earning a doctor's salary and are thirsty to rip anybody off. Save your money and time by going to another mechanic. Unless you wanna be stuck paying large sums for things you never asked for, and never authorized, DON'T GO HERE!
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November 2023 by Tristan Page
Really nice and helpful, made my first trip very easy!Service: Auto engine diagnostic
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October 2023 by Arthur B.
Have used this shop before and they never give you paperwork and then call you with a price and it is usually for something that has nothing to do with the problem. I took this in with a problem with the neutral safety switch as it would not start all the time unless you slam down the clutch!! They came back and told me to replace the clutch which was done less then 18 months ago!! They then told be that bolts broke off and that is bullshit as I would have heard it BEATING AROUND INSIDE THE PRESURE PLATE.. They broke the bolts off and then charged me and I told them I was not paying unless the truck started properly.. I had My son go pick it up and before he even got there, they charged my Credit Card without my authorization and signature!! My son drove it and it went right back as the problem still exist.. They then told me it was the neutral safety switch and told me they find one and to drive out and buy it in San Bernardino!! They then wired it to work by bypassing it. Then charged me another $180.. I have the clutch and it was fine and had lots of life on it.. I will attach all documents needed and never got an upfront Quote!!!Beware of this place!!!
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October 2023 by Martha Berumen
Excellent quality work and amazing service thanks Chris and Marlon you are the best!
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July 2023 by Sandra Lopez
Chris was so amazing to fit me in for same day service. My commercial truck’s radiator broke down and he was able to get the part and replace it on the same day.These are honest and reliable people. I highly recommend them!
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July 2023 by Tony Bonilla
Great place to have your business ?
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July 2023 by Marc L.
This is the worst mechanic and over priced place I've ever been to, don't waste you're time or money, you'll just have to get it fixed again...!! it's too bad I wasted so much time with them, time I'll never get back, my vehicle ran good for about a week, then it same thing had to be fixed again. shop around and stay clear of this place.
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April 2023 by Martin Kilner
On a spur of the moment i thought i would see if they could fit me in for an oil change, no problem, all done within 30 minutes and a great price!
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March 2023 by John Edwin Griffin (j2dagriffs)
Fair price and same-day turnaround for double CV axle replacement. I’m impressed!
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February 2023 by Richard Mac Dermot
Marlon and Chris are the best!!! Always fair prices and excellent quality work and outstanding service
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February 2023 by JACKSON Records
One of the best shops in Ventura County! Excellent service, great prices and quick turnaround!
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December 2022 by Elle B.
Whatever you do DONT TAKE YOUR CAR HERE... They did a terrible job and have wasted so much of my time
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November 2022 by Steve Abbey
My car started sputtering on the freeway and I was just able to limp into Bender's Automotive. The got me all checked in and figured out what it was within about 1 hour. They said it was so easy to fix that they didn't even charge me. They were easy to work with and obviously weren't just doing it for the money. Great guys!Service: General repairs & maintenance
