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March 2024 by Randall Press
The staff was able to quickly test my car battery and determine that it qualified for a warranty replacement and installation.
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March 2024 by Eric Berdon
Amazing customer service. Highly recommended!!
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February 2024 by Aleksandr Brez
Replaced car key battery in a second. 5 stars service ??
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February 2024 by Ryan UNLOCKD (Locksmith)
Top tier customer service, knowledgeable and informed staff, friendly and professional every time I go there. Always a hassle-free experience! What more can you ask for?
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February 2024 by Kerry Caines
Very pleased with the service I received!
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January 2024 by Nathan Miglionico
Amazing customer service and knowledgeable service.
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December 2023 by Anthony Ceco
Went in for a battery issue. Had a quick chat about my broken key fob and in 5 minutes it was fixed. These guys are professional, knowledgeable, and service oriented. Don't hesitate to stop in their shop.
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December 2023 by Julian Behar
Worst service, no respect of customer and apologetic for not canceling my battery installation appointment as soon as we was aware there was no battery in stock. Apparently Carson , the person working at the time couldn’t understand that calling and “leaving a message that goes straight to voicemail” is not contacting the customer. A text message is not the same as actually contacting the person to “confirm” receipt or even emailing to canceling the order. As everyone knows Los Angeles - cellular service is not bad more so on the road in the hills and messages can pop up hours or days later - I asked him did you try to reach me again or cancel the order as the cancellation email would have done the job. B “ I didn’t want to cancel the order until I get confirmation of what I wanted to do. Really? Wait for me to show up to tell me sorry no battery but I called you. This was not coming from a teenager. Will never again visit this store although I had excellent experience in other locations where I have been a customer for over 5 years. But this is a typical problem of franchised businesses where is a hit or miss it depending owners and employees working at locations who cares less and was completely un apologetic of not making an effort to help the customer avoid driving for about an hour to the specific store as there are not many close by and many seemed to have closed…I guess I wonder why?
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December 2023 by Erick Vitela
Quick service, really friendly staff, came in for a key fob replacement and the lifetime warranty is very affordable. Overall great experience.
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October 2023 by Deborah Dodge
WONDERFUL STAFF AND STORE! Excellent all-around service, prices and inventory. I was very pleased with how nice and helpful the staff was. Clean store! GREAT PRICES. I went w/a family member who needed an obscure type of battery and your store had plenty in stock. GREAT EXPERIENCE AT THE T.O. LOCATION!
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October 2023 by Nimo Nd
Excellent and professional service, I googled them and then called them to replace my car’s battery. All in all took me 30 minutes to go there, change the battery and job done. I wouldn’t be more than happy. Thank you to their staff
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October 2023 by Abraham Delgado
From Abrahams Pool service & spa I would like to thank the staff specially the man in-charge because he approve to get my battery replaced THANK YOU .after 11 month for 3 days straight battery kept dying on me . Also to the gentleman who worked the register. Thank you he was friendly ?
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August 2023 by Pat Hartonian
My Cadillac XT4's battery replacement was overly complicated to say the least and Justin at Batteries Plus in Thousand Oaks, went above and beyond to install my new Duracell battery like a true pro, having to remove and reinstall several components just to be able to remove the original battery that was failing. Would def recommend to anyone who is looking for a quality auto battery and install for a fair price!
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August 2023 by Richard Rychlik
Waited too long for intake despite appointment. Good service completed when promised.
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August 2023 by Woodland H.
I'll make this review quick and sparky.#ZAP --* Phone support shockingly excellent...every damn time.#ZIP --* Tested and took in for recycling two banks of SLA batteries from a short-circuit UPS Craigslist dealio.#ZING --* Talked me into resupplying the bunko banks with an electrifying price I could not pass up.# These are good men running a good store providing a good service and value for their community. # If you read my other reviews you'll note how often unimpressed am I with service and will then apply the proper weight to this review.