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September 2024 by Stephanie Tallarico
I had a great experience at Swickard buying my new vehicle.
The service was done on time and the car was washed so everything was great
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September 2024 by Julien Communications
Joel was extremely professional and well informed during the entire process of returning my car and leasing a new one. He was courteous and efficient and helpful in every way possible, in the negotiations and setting up the technology in the new car.
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September 2024 by Susan Parkes
I am very pleased with my experience at Swickard Acura. I went there because of the recall & 15% Costco discount. Service fast and full of explanations. Susan Parkes
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September 2024 by cathy goldwine
Gary at Swickard Acura of Thousand Oaks and everyone at this dealership provided the best customer service I've ever dealt with. We had fun. They made it enjoyable process even though I wasn't planning on buying a car. But I did and I'm very grateful I did.
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September 2024 by Andres Cruzalegui
Very friendly and knowledgeable staff. Pouya was very helpful and answered all our questions. Overall great experience and walked out a satisfied customer.
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September 2024 by Dion Facey
Great service as usual. Krank is a keeper for the company. Frank knows how to make customers please, with their service.
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September 2024 by Bert Rosario
I have only good things to say about my visit to Swickard Acura for maintenance. Nice people, excellent service and good explanations of work done and pricing of parts and labor.
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September 2024 by L Witty
Always a pleasant experience! Very kind and knowledgeable. I have never had a better experience with service on a car at a dealership.
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September 2024 by Les Schwartz
The one person I like to deal with is Frank. He is knowledgeable and efficient. Won’t tell you you need something unless you really do.
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September 2024 by Jimmy Vigil
Excellent service, great professionalism with a very welcoming vibe! The Service Manager was beyond willing to help me promptly without an appointment and the waiting area is very comfortable and accommodating. Thank you Swickard Acura of Thousand Oaks.
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September 2024 by ANETTE BOULWARE
This is the best dealership I have ever had the pleasure of doing business with! The staff (Dave of Finance and Aron of sales) were amazing, attentive, responsive and helped me get a new summer ? love. The personal touches made me feel spoiled & pampered. When I received a test message from Aron that my new baby was ready, on the showroom floor with a big red bow on it, my heart melted. Thanks so much for a fantastic car buying experience, it was worth the drive from the Bay Area.
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September 2024 by D Q
Service was easy to schedule, quick, and I felt they were honest with what I needed.
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September 2024 by Barbara Isacoff
Great customer service with Frank in the service department.
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September 2024 by Robert swan
Pleasant service staff but very poor communication on status of car from beginning to end of the service by text. Service went one day longer due warranty approval and parts, which is fine but the communication was poor due to that and this created issue for us and our commitments. Not transition of communication when service representative took the day off. Such a headache for us!
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September 2024 by Yimi Casasola
I have been bringing my car for service here for over 5 years and hands down Ervin has been the best to work with over the years. Ervin is incredibly knowledgeable, experienced and committed to delivering a great experience for his clients. It’s hard to find people like him in any service sector, let alone a dealer! Great experience!
