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August 2023 by Scott Flaschner
This is THE BEST PLACE for personalized service, the best fashionable western wear, and awesomest staff.....ever!I knew nothing about western wear. By the time I left? Letti (the owner) made sure i was comfortable with all the decisions we made.Very friendly. And genuinely interested in the customer. (Not just selling something!)Theyre my store, from now on!
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May 2023 by Sooner S.
Was really excited to bring my wife here to shop. Unfortunately there was no parking anywhere because of the brewery next door. Maybe we will come back another time. I'd highly recommend not letting brewery parking in the front.
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May 2023 by Erin S.
Went with my husband Saturday morning to look around the place. It was 10ish and we met Horatio. He was so amazing, knowledgeable, low pressure, and funny. My husband tried on several boots, hats, belts, and we looked at jeans. We purchased a belt that went with our buckle and a Cowboy hat. We are going back to try on 3 boots in his size that he liked. Update after that visit.
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March 2023 by Megan R.
I came to this store because a bunch of friends recommended them as a place I could get the crown of my hat reshaped. I also love finding small, family owned, western clothing stores because I try to support local when I can. Through "friendly" conversation, I discovered I wasn't welcome in this store... since I mentioned I "work for a competitor." The lady inside followed me around and wouldn't stop talking about how the company I used to work for is a "multibillion dollar company" that keeps sending "their people" into their store to "scope the place out" and "check prices" and "see merchandise." I was not sent by anyone, I just wanted my hat reshaped and was initially willing to buy merchandise... until it felt uncomfortable, passive aggressive, and unwelcoming.
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January 2023 by Julian Castaneda
Thank you 805 Work & Play Western! I appreciate all you did for me to get ready for my event. I was given the best customer service and attention the minute I walked in by Letty the owner. They went beyond the call of duty to fix a Stetson felt hat that belonged to my father to have it ready for the event. That was very emotional not only for me but for my family. They were also able to bring in a pair of boots and a vest that I liked last minute..Those boots rocked. I highly recommend 805 Work & Play Western. Thank you Letty! Your the best!
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December 2022 by Derek Zoetewey
I purchased a pair of boots a few months ago. The insole wore out unexpectedly quickly. 805 Work and Play took care of it quickly (I was in and out in less than 5 minutes) and without question. Will definitely return.
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December 2022 by Cody C.
Call before you go to this store. It is 11:30 am and I am in front of the store all locked up looking at a sign that says "open at 10:00am. I would not have left a review had I not read others and realized this is not the first time this has happened.
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December 2022 by Savanna M.
First off saying,GREAT customer service Letty helped my father and I right when we entered.You can truly see the love she has doing what she loves to do attending her customers.She did great on helping us complete our look for this special event. If something we wanted was not in the store at the moment, guaranteed she will order it and have it ready in a couple of days.Will return & recommend to anyone here.
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September 2022 by T N.
Super cute western clothing and boots store with surprisingly decent selection for a small, "mom and pop" type establishment. "Letty" was very friendly and helped us get boots for both daughter and dad. If she doesn't have your size, she can get it in a couple days. Very reasonable prices. Love that this gem is here in TO!
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June 2022 by Eric K.
THE place to go for men's cowboy hats and any other western gear. They were super helpful with a wide collection of great stuff.
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June 2022 by Natalie A.
It's 3:10pm on a Monday....the hours of operation are 10am-7pm There's no sign or anything and the lights are off.....sooo If this is not the correct hours of operation, the owners need to figure it out with Google and put the correct times.
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November 2021 by Elizabeth Molnau
This store has VERY comfortable non slip work shoes!Thanks again 805 work & play. What a kind, helpful, and friendly owned business. I started a new serving job that required leather non slip shoes. 805 had just what I needed! The shoes are so comfortable, even when I am on my feet all day! I’ve had them for 2 months now, and they are still looking brand new! Thank you again to the 805 Western play family!
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November 2021 by Michael Lindquist
Came in to find a new hat and everyone was very welcoming and helped me sort through some options to find one. Lots of awesome items for the size of the shop. Super welcoming and helpful staff!
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August 2021 by Brian Williams
New location. Still getting setup from the big move. Letty still helped me out with a new Stetson.
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July 2021 by Ryan H.
This place is amazing, and the quality of product is only surpassed by the quality of service. Letty was super helpful, patient, and sweet, and I can't wait to go back to their new location a mile up the road. Awesome
