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June 2024 by Lynne Friedman
Although I’m not a regular customer, they remembered who I was from two years ago when I bought a hat. I came in to repair another hat that wasn’t even bought from them and they were so kind and offered me such good service for such a reasonable amount that I will come back and be a more regular customer! Well done to them!
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May 2024 by Chris F
Letty is the best - super helpful and friendly!
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May 2024 by Riley Thompson
I am from down south and recently moved to California. Unfortunately when I got here my belt buckle broke! So I found this shop in attempt to repair or replace my buckle. The service there was absolutely amazing!! Not only did I find a buckle, but she took my boots straight off my feet and softened the leather for me, no charge necessary!! It definitely felt like a slice of home. Ten out of ten recommend!
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March 2024 by Jorge P.
Excellent service and good prices I will totally recommend the store amazing personal
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February 2024 by Eric B.
Not open according to hours listed. Note on door stating open at 12:00 p.m. Still not open. How can you expect to support small business with this type of practice?
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February 2024 by Richard C.
Nice people got me in and out quick! Legit and fast and fair priced. What more can you ask for?
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December 2023 by David Mead
So nice really nice cowboy boots . Hats
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November 2023 by George G.
I've shopped at 805 Work & Play, aka 805 Western for over ten years now at both her old location and the new store next to Tarantula Hill Brewery on T.O. Blvd. She carries the work boots I need for construction but also has the high end boots and hats I need for showing my performance horses. She doesn't carry any of those cheap Chinese knock offs that predominate in the big box boot stores. I recently took up cowboy single action shooting and she (Lety) was able to quickly get me all the vintage (1800's) pants, shirts, hats and boots from that era. It helped that she has dressed actors for Westerns, when it comes to authenticity. What kept me coming back, time and again is her no b...s... advise on my complete outfits. She is more than willing to say no to some of the things I've liked and she explains why it doesn't go with the look I'm trying for. When you walk in the store there is a sofa and two lounge chairs where local cowboys, cowgirls and vaqueros can sit and talk and that wonderful smell of leather.
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November 2023 by Felix S.
Hola ! Entre preguntando si arreglaban botas? Una mujer de lo mas amable sin titubear me dijo que que le pasaron, le dije el talon se despego de inmediato me digo si trailas . Se puso a buscar el pegamento pero de inmediato me arreglo la bota y llo le pregunte que cuanto era ? Me dijo nada me izo sentir super especial me senti como en mexico cuando un zapatero es amable y te dise ay esta bien ay para la otra !!!! Letty muchas grasias estas botas son mis favoritas y mañana tocaran tierras Colombianas grasias a ti , no me podia ir sin ellas grasias ! This place is awesome looks awesome and the smell of leather is breathtaking!!!!! But Letty is just Amazing!!!!
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October 2023 by Deanna F.
805 has a good selection of Western and Work Gear. Even more, Letty's service is fantastic. I have long wanted a particular Stetson Straw Hat. Didn't know the name. Letty helped me find it in the Stetson catalog and then special ordered for me - in 2 sizes so I could find the right fit! She is personable and wonderful to work with. Great store, nice and local. Thank you, Letty!
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September 2023 by Gretchen L.
Went over today for a pair of boots for my daughter. Letty asked her a bunch of questions to help her find the right pair of boots. So friendly and so helpful! Great prices and great quality!!
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August 2023 by Scott Flaschner
This is THE BEST PLACE for personalized service, the best fashionable western wear, and awesomest staff.....ever!I knew nothing about western wear. By the time I left? Letti (the owner) made sure i was comfortable with all the decisions we made.Very friendly. And genuinely interested in the customer. (Not just selling something!)Theyre my store, from now on!
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August 2023 by Kevin P.
I had the best experience shopping here today! The customer service you will receive here can not be matched by the corporate stores. Letty was so excited to find us exactly what we needed, she took her time and went above and beyond to ensure we had the best possible experience. Letty's attention to detail blew me away, I told her what hat I had liked and she picked out my exact size on the first try. She was also dead on with the clothing she picked out for me. The store has so much character and great merchandise, you will want to stay and take your time to check out all the things. I'll be back when I need boots, I was in awe of the variety of the beautiful boot selection which I got stuck in admiring Definitely go!! I'll be back very soon!
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June 2023 by Elsa Lima Gonzalez
Excellent service
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June 2023 by Julian’s Aguachiles
Thank you 805 Work & Play Western! I appreciate all you did for me to get ready for my event. I was given the best customer service and attention the minute I walked in by Letty the owner. They went beyond the call of duty to fix a Stetson felt hat that belonged to my father to have it ready for the event. That was very emotional not only for me but for my family. They were also able to bring in a pair of boots and a vest that I liked last minute..Those boots rocked. I highly recommend 805 Work & Play Western. Thank you Letty! Your the best!