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October 2023 by Sylvia Escobedo
Great selection of items, staff was very friendly and helpful. High quality treats etc. I've picked up Bettas here as well
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October 2023 by z shang
Bought the WBC cat litter 28lbs for $58 while buying from Amazon costs like $38+free shipping lol. Will not come back again.
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August 2023 by Ryan Stubbs
Love this spot for all my pets needs... just not too fond of the high school kids that work there... the cashiers are kinda rude and the customer service is about average at best... one of the supervisors i believe his name is ERVIN is very helpful and friendly though... that alone will keep me coming back...
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July 2023 by frankie acevedo
My dog sassy got groomed today by Gina. My baby has never looked cuter I highly recommend this place because my dog was comfortable and happy when we picked her up. Thanks again Gina and super pets. Sassy will be back
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July 2023 by wei zhang
The worker was very rude yelled at me for nothing. She was causing a dramatic problem for nothing they have no manners.The manager was also a Karen very rude to the customer I been there multiple times and I never encountered someone like her. Never going back again this experience traumatized my kid.
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July 2023 by Monique
Very helpful employees. A great selection of products, and when they don't have something, they'll order it for you.
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July 2023 by Patricia A.
Gina is a great groomer my dog sassy felt safe an loves gina sassy will be returning to you
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July 2023 by Gary A.
Highly recommend this store for all pet grooming needs. Gina took amazing care of my dog max and left him looking amazing, excellent job.Me and my boy max will definitely be coming back for his next haircut
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June 2023 by 4297manuel pastor
My wife a super nice person went to your store Saturday 10 the door was opened so she tried to enter the store and agirl said to my wife we will open in a little wile so my wife waited 10 minutes then she walked toward the doo and one guy told my wife we open at ten few times so my fife told him a girl said a little wile and one hour it’s not a little wile so he repeated we open at ten at that time the girl started laughing my wife asked why you laugh and she said i will laugh i i want so my wife left with her 73 years of been a great person and very upsetAnd i think that it’s very ugly way to treat a nice person and I really think you put a stop to that Thank you
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June 2023 by Isaiah Ramos
If I could rate this store any lower I would their prices are terrible and their animals are in terrible condition. While there I was looking through their snakes and noticed that almost all of them had an infestation of mites. I asked one of the staff if the mites were being treated. Despite them saying yes I highly doubted it since their bodies were covered and drained of pigment and body mass. After seeing that I have no respect for the place.
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June 2023 by Sionann G.
I have to say these people are the best! I came in for frozen cat food and they were able to quickly do a special order for me and accommodate, even suggesting an upcoming anniversary sale that I could attend.Came to the sale, brought my kiddos and even bought a new 20g fish tank. Such nice and genuine customer service here They even gave us a donut on the way out.Definitely ditching the Pet Food Express in favor of this local shop! I've been in three times now and it's been the same welcoming environment each time.
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June 2023 by stella d.
I only go here for absolute emergencies. They never have anything I want and the customer service is lacking. I avoid this place in the summer where the stench of the urine from the rodents they sell is horrific. I love to support small businesses but I just can't support this one. I've been going here for the past 12 years.
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June 2023 by Panda N.
All customers watch out. I recently visited this place planning to buy some tropical fish. I noticed they advertised a big 20 % off coming in two days. ...guess in that case I should have waited awhile. Today, I went in and found they raised all the prices I call that cheating
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May 2023 by Tamara Brown
I happened to have been given the task of picking up the classroom pet! We had chosen a hamster ? awhile back. Then we got one and it freaked out and our lovely teacher Veronica had to bring it to her house. So we got a new one. Which brings me here. I walked in and immediately I was met with this wonderful sales person Kelly! She was wonderful. We started talking about the classroom pet and she had named one of the hamsters Henry, and she said to take him. He was her favorite. Plus Kelly is a child development major at Cal Poly Pomona! I told her about our preschool @wondergardenmontessori or Wonder Garden Montessori School at 141 Las Tunas Dr Arcadia CA 91007..where Henry now resides. The children are so excited!!
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May 2023 by Tene Pleasant
Everyone here is always SUPER nice and polite. The store is always clean and you can find just about anything you need for your pet here. Also there's never long waits.