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July 2024 by A versa
Bat neighborhood market. Friendly staff and citizens and people
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July 2024 by Anita Leyva
I have to mention Heidi who works ar the Temple City store. She helped my daughter and me. We're short and couldn't reach the soy milk, which was pushed all the way back on the top shelf. She's the only tall person I could find to help, eventhough she was working in meats. She pushed the soy milk to the front of the shelf so we could reach it. We also found many good buys and markdowns.
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July 2024 by Mmm yu
I had a very disappointing shopping experience. The cashier, Diane, was extremely rude. I helped her bag all the items, but she acted as if it was my duty to do so, with a very arrogant attitude. Even worse, she displayed clear racial discrimination. I am very dissatisfied with this kind of service and hope the store will provide necessary training for their employees to improve service quality and eliminate discriminatory behavior.
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May 2024 by Ralph Montenegro Jr
Cherry my Cashier is the friendliest and very professional. Was just there. Please let her know much appreciated!
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May 2024 by Chuy Viramontes SG1
THIS IS AN UPDATE!! As of 4/18/2024. Yes folks it has changed. I usually 5 star Ralph's Markets. Although,, I'm guessing because if all of the thefts and all the Riff Raft these days, it's come down to this resolution . They have put all of the targeting item's that thieves are stealing in one Isle and blocking one side making it impossible to walk through. So the customer will need to get their items and return back to the entrance/ exit and purchase their items on the spot making it tuff for people wanting to steal! At the same time , it makes it inconvenient for us that pays for all of our items fairly. They just put a sticker on items purchased so when going thru self checkout or. Thru a line with a cashier, they would know you have already purchased thee item(s). The moral of my story today is to send a message to all of these thieves, "THANKS A LOT FOR MAKING OUR LIVES MORE COMPLICATED!! GET A JOB!!"This is Chuy, saying, have a nice day and stay tuned for my next review and or update. TRUCHA
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April 2024 by Kristina C.
This Ralph's is terrible. For months I've been receiving spoiled meat here, almost weekly. It doesn't matter if I put in an order pick up or shop myself for the meat, it constantly reeks before the sell by date on the package. I also noticed when shopping the store there are products with past expiration dates, already expired everywhere. You have to be very careful shopping here. This past week I received expired meat, despite the label saying it was good. I even tried exchanging it for new meat. The new meat was so tough, it was unusable, even after pressure cooking it for triple the amount of time normally. Our experience pushed over the edge last week when trying to purchase deli meat, with a baby in my arms and my 2 kids. The deli is advertised as closing at 7, but was closed before 6:50. I stood waiting for at least 8 mins for someone to come, finally the deli lady came but she wouldn't make eye contact and just grabbed things she was cleaning and turned off the lights on us. I asked the sushi man who was still preparing food to please help us get her attention from the back and let her know we had been waiting. At this point a line for the deli formed behind us. He did and she had him tell us they were closed. I was confused and even commented "closed at 6:58? It's not 7 yet and we've been waiting for sometime now". She didn't care. The others waiting were also told no. Moral of the story, we will not be back to Ralph's.
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March 2024 by Chanel Grant
I do drive up pickup often and while Ralphs has failed me several times with poor customer service this location specifically has an employee named Mike that is exceptional. He is one of the kindest individuals I’ve ever had to deal with. He’s patient and understanding. My son has ASD and it presents many challenges. While everyone isn’t always understanding Mike is. If you need to do pick up, try this location. Hopefully you get Mike.
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March 2024 by John Lim
Polite staffs and ease shopping.
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March 2024 by Luis Garcia
Expensive
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March 2024 by Dorothy N.
This store is a great place. This is my regular market. I go once a week. The employees are the best. They are so nice me and welcoming.
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March 2024 by Ron R.
This Ralphs is a mixed experience. The selection and stocking are good. Parking is adequate. The people who work here are generally nice. However, some of the customers are down right crazy and dangerous. We have had multiple experiences here which could have been very serious had we not deescalated things or ignored people and walked away even though we were minding our own business and not causing any trouble. Despite the fact that this store sometimes has good deals on things we want and has certain items other chains do not have, we try to avoid coming here as much as possible due to the low quality of some customers who shop here.
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March 2024 by Janney A.
I really enjoy coming to this Ralph's location. There's always plenty of parking. They have self-check out at both ends of the store and cashiers in the middle. They're always fully stocked. I don't think I've ever had to ask if they had a certain product. They have it all. I specifically like getting my veggies and fruits from here. They're always fresh. I don't know what it is, but their apples are sweet and juicy. I also like getting food from their deli. Every time I walk in from that side, I get hungry because it smells so good. Prices are decent, and they usually have things on sale pretty often. They also offer small discounts on certain items for their card members. It's easy to sign up! Oh, one more thing. They offer drive up, but I've never actually tried it. If I do, I'll make sure to update my review and share my experience on that!
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March 2024 by Jennifer M.
This Ralph's is not my favorite location, I've been here a few times and it's convenient since there is also a small recycling center in the parking lot on the side of the store however the store itself is not welcoming , it almost looks a bit dirty to me and I've never been greeted by anyone
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February 2024 by Alicia C.
This was my weekly grocery shopping store as I like Ralphs carries many fruit/produce selections but have not visited often for months because the store opens very few cashier lines so need to wait long if not using self checkout. Stopped by the store today but was disappointed. I did self checkout and noticed the sale item, pork ribs price was scanned incorrectly. The young lady helping the self checkout line told the manager that the other customers had the same issue for the rib sale so obviously they knew about it but didn't fix the price in the system. Also found out the price for white onion was overcharged as well. After all prices were fixed, the credit card payment can not be processed. The young lady had to asked other staffs including the manager tried about 10 times finally went through. She kept apologizing for the situation but I can't blame her for things that should have been taken care of by her manager or higher level. May not come back to this store soon.
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January 2024 by Marie Moreau
Diane at the bakery saved my friends daughter's birthday. She mixed a blue and wrote happy birthday. Thank you Diane you are so sweet and kind. You deserve to be promoted.
