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March 2024 by Angel G.
Bought ink cartridges here, they were defective only worked for about 30 pages and marked low ink on the printer and was printing faded. I did take about a month to see that there was a problem with them. But we rarely use the printer. Anyway the manager didn't want to replace them only give me half off another purchase of the same ink. The ink has probably been sitting there for so long it dried out. Who knows but being sold a defective product was put on me and I took a lose for something that didn't work correctly. Moral of the story just buy from Amazon. If u have time wait for the shipping. Their products circulate more so I can assume the products will work better. Don't buy stuff from Office Depot save yourself the trouble.
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March 2024 by Stacey H.
Please don't come here. The copy and print line is uncleared random people just cuts in front of you and the store associate don't give a shit about it. Never coming back again.
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February 2024 by Hortensia F.
I went to buy a virus protection yesterday. And from the cashier the sales clerk shouted can i help you? I said yes what is it that you need ? I said can you come to me instead of me shouting back and forth with you. So the guy sent me a young man in training. We walked over to the wall where the virus protection was. To get straight to the point he fid not know what he was doing or could not answer my questions that place sucks.
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February 2024 by Chloe Kwak
I recently had a deeply frustrating experience with a purchase of a TI-84 Plus CE calculator. I bought this calculator 6 days ago, excited about its capabilities for my needs. However, it was a disappointment from the start as it remained unused until yesterday when I discovered that it does not work and cannot be charged. Hoping for a quick resolution, I brought the calculator back to the Temple City store, expecting understanding and assistance. Unfortunately, the response was far from helpful. I was bluntly told that I could not return the item. The situation escalated when I mentioned that Amazon allows returns for such issues. Upon hearing this, a staff member named Michael began to yell at me. This response was not only unprofessional but also left me feeling belittled and disrespected.It was a terrible experience that highlighted a lack of customer service and empathy from the store's staff. Such behavior is unacceptable and has significantly impacted my view of their business. I had hoped for a simple solution to a straightforward problem, but instead, I was met with hostility and refusal to help. This experience has left a lasting negative impression, and I am compelled to share it to caution others about the potential service pitfalls at this location.
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February 2024 by Chloe K.
I recently had a deeply frustrating experience with the purchase of a TI-84 Plus CE calculator. I bought this calculator 6 days ago, excited about its capabilities for my needs. However, it was a disappointment from the start as it remained unused until yesterday when I discovered that it does not work and cannot be charged. Hoping for a quick resolution, I brought the calculator back to the Temple City store, expecting understanding and assistance. Unfortunately, the response was far from helpful. I was bluntly told that I could not return the item. The situation escalated when I mentioned that Amazon allows returns for such issues. Upon hearing this, a staff member named Michael began to yell at me. This response was not only unprofessional but also left me feeling belittled and disrespected. It was a terrible experience that highlighted a lack of customer service and empathy from the store's staff. Such behavior is unacceptable and has significantly impacted my view of their business. I had hoped for a simple solution to a straightforward problem, but instead, I was met with hostility and refusal to help. This experience has left a lasting negative impression, and I am compelled to share it to caution others about the potential service pitfalls at this location.
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February 2024 by Valentina Sun
Got everything I needed for my project!
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February 2024 by kitty lam
Good .. customer service
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January 2024 by Dhin W.
Just printed out 7 pages here. Getting charger$ 5.3. The cashier said 5 dollars minimum. Such a scam. Library is 0.25 for 1 page.
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January 2024 by Yem n.
I love this place. I got everything printed by here. The only thing that I didn't like is sometimes the wait for help in printing is long and the paste is slow. Only 1 person work there most of the time
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January 2024 by Beatrice Serrano
Every one is helpful and friendly. Always wanting to help.
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January 2024 by Simon Yau
Good service and great price for the 2024 calendar.
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December 2023 by kevin chan
I used the curbside pick up option for the first time and had a really great experience. An associate from the store called me when my order was ready and I drove up right in front of the store and an associate loaded my items directly into my car for me. I had ordered two office chairs and there was also an option to have the chairs pre assembled at the store, which I really appreciated. I thought it was well worth the additional cost, and I like that the store associate loaded my car for me as the chairs were somewhat heavy. I got the chairs on sale and got a great price, I am very happy with my purchase.
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December 2023 by Kevin C.
Okay so I haven't been I side this store in ages, but this review is for the online curbside pickup service that is offered. There was a big sale online for office chairs and we needed some new ones so we ordered two. There was an option to ship to my house which would take a little longer, or ship to a local store and it would be ready by the next day. The ship to store option also included an option to pay extra and have the chair assembled so I don't have to do it myself. We paid for the assembly option. I ordered the chairs sometime in the evening and by the next day I received a call that my chairs were all ready to go. I showed up and pulled up in front of the store at the curbside pickup area and called them and an associate came out with my two assembled chairs and loaded them directly into my car for me. I never even had to leave the car. The associates I talked to on the phone and the one who loaded my chairs were both friendly. While I cant speak to the interior of the store, the curbside pickup service was really great.
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November 2023 by Vicky Garza
I went into the store today to get an Epson printer and in their advertisement online it shows that it’s on sale for about 160 some dollars or I even think it’s less. Found where the sale sign was on where it all of the printers were grab mine and was charged $267. Apparently it wasn’t on sale, although the sign was under all the printers that wrrr advertised , and once the same number system was there except for the back number and when you got to the register even the register guy was confused because he even noticed that there was no discretion until the second guy came, and then there was a discretion in the number system, but none that you could see as a regular customer. He said it was the wrong one, but couldn’t prove which is a sale item, so Office Depot please change your advertisements they’re false no one can help you find the right sale one. It’s just a “nope sorry “which is unacceptable when you’re driving from a way out and you already have a busy day.
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November 2023 by Belle Chuang
Thank you so much for your help on copy machine. I have most wonderful pleasant experience at the shop.