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February 2024 by sonia galvan
A bad experience with the cashier this morning he refused to change or refund me the expired product not until I called customer service he agreed in a very bad way and did not want to give me the manager's number he should have better training and review his delusion policy this incident It happened Tuesday 23 2024 at 810 am I hope people become aware because it was spoiled milk impossible to consume
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September 2023 by Evelyn G.
the guy working @ 4:30am on 9/28 was over charging everyone that was there . didn't want to refund us ! don't go here !
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September 2023 by Mya S.
I just turned 21 and I understand I look young but once you easily swipe my ID it will go through on their computer but the younger man at the register looked like he just rubbed my ID against the side of the register and just gave me a fake smile and said "no"'. Even though I explained to him multiple times the date, my birthday, that it says I turn 21 in 2023, etc... All he could say was "no" with that look on his face and absolutely nothing else. Absolutely ridiculous. I went to the other 711 down the street at 9701 Valley Blvd, Rosemead and he accepted my REAL ID right away and said it went through on his system. I think the young man at the register was just having a power trip being able to say no to a young girl. Good luck in life with that mentality
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August 2023 by Emma F.
Didn't give me the correct change and asked for receipt but he acted like he didn't understand me. I do not trust them with card readers now I don't trust them with cash. Beware of scam!
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June 2023 by Hk
Horrible experience with the staff.I bought a carton of cigarettes. He asked me whether I wanted a bag.I asked him whether he would charge me for a bag. He said no.And he said it's only 15 cents for the bag. So I made sure by asking him again whether he charged for it. He said he didn't charge. It's only 15 cents but I don't like to be cheated like that. After I came home and checked the receipt I found out he charged for it. So I called him back saying he lied. But he insisted keep on saying that he said he told me he would charge me. What a lier. Should learn how to respect the customer. AwfulI will never go there and buy stuffs.
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June 2023 by Joyce kim
Horrible experience with the staff.I bought a carton of cigarettes. He asked me whether I wanted a bag.I asked him whether he would charge me for a bag. He said no.And he said it's only 15 cents for the bag. So I made sure by asking him again whether he charged for it. He said he didn't charge. It's only 15 cents but I don't like to be cheated like that. After I came home and checked the receipt I found out he charged for it. So I called him back saying he lied. But he insisted keep on saying that he said he told me he would charge me. What a lier. Should learn how to respect the customer. AwfulI will never go there and buy stuffs.
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February 2023 by James Evans
Price scam they charge more at the regester than items are marked would avoid this location!!!
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January 2023 by Andrew Martinez
Don’t buy milk here unless you want spoiled milk with even if the expiration date says it’s good for another week
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December 2022 by Shay C.
Don't go to this one if you're redeeming your winnings from lotto tix. The guy tried to scam me out of a $1 even though he scanned each barcode and I'm pretty sure the total amount of winnings was automatically generated on the paper that came out of that machine. He asked me for my tickets again and I told him he had taken them. They were still on the counter so he counted 12 of them faced down. I flipped them around and showed him that 2 of them showed multiple cash winnings. So he rescanned the tickets and then said "oh sorry" and as he handed me my $1, he added, "next time you need to check before leaving " I'm sure this wasn't his first time dealing with lotto tickets! Even though it was just $1...be forewarned!
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November 2022 by Virginia RUIZ
Usually I get a warm welcome or at least a hello but, this time the man didn't even look up at me and put my things on the counter that I needed he rang them up and that was it. It was very cold and impersonal which I've never had at any 7-Eleven before
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August 2022 by Tina Case
I just spent a good 20 minutes writing a review, and when I went to hit 'post' I noticed words had been changed------- which happens constantly. So I'm frickin Done
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July 2022 by Jasmine Richards
7-Eleven worker is so rude and arrogant we bought milk tea and my sister got stomach flu from it never coming here again I don’t trust their products they’re probably all expired My sister threw up three times already she is so sick never coming here again!!
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April 2022 by Glc C.
Never coming back again to this 7 Eleven. Walked in it looked okay. When I went to get french Vanilla coffee, water came out of the machine. Customer service sucks here. I told the guy at the cashier that the machine is just giving water. He ignored me. Never went to check the machine.
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March 2022 by Gis Cad
You employee is rude and dishonest. My daughter bought a bag if chips at around 6 pm and he charged her $4 when it was supposed to be no more than $2.75 or $3. He gave 15 cents or less in changed and gave her a lottery ticket. When she said, I did not ask for a lottery ticket, he took the ticket from her because she is underage but did not provide her with the correct change. If it was a misunderstanding for a purchase, he should have given her the correct change. I called to speak to him and he hung up on me twice. It is not about the money. It is the bad custermor service. I'm filing a complaint with BBB and reporting tou store to the Health department per the post regarding your dirty store. This happen on 2-17-22
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January 2022 by Shelsey Guerrero
They close @10pm doors are locked or tied around 12am