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August 2025 by Meleina McDaniel-Leal
Shannon is very helpful and made the experience great
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August 2025 by Angelica Flores
Shannon Valencia helped us get the ring of my dreams! She was patient, kind, and so supportive of this leep with my ring upgrade. Thank you Shannon!
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August 2025 by Javi G
I've been in customer service for 25 yeras. Mr Jonathan Morales has a very superior customer service, always has a smile, always greeting customers and helping finding out what the customer needs. It's experiences like this,what makes me and my family come back to Zales when we need or recommend any jeweler for the experience and price. Mr Morales is a very good asset to the company.
Thank you.....
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August 2025 by Mariah Medina
My boyfriend went to Zales to pick out a ring for me, and we couldn’t be more impressed with the experience! San and Shannon were absolutely amazing! They were friendly, knowledgeable, and genuinely kind. They walked him through every step, answering all his questions and making sure he felt confident in his choice. They even worked up an incredible deal that went above and beyond our expectations. I’m so grateful for their help and the wonderful experience they provided. If you’re looking for exceptional service and a team that truly cares, San and Shannon at Zales are the ones to see!
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August 2025 by Akinbiyi Oluwapelumi
Hi [zales],
I noticed your dealership has some premium vehicles that could command higher prices through competitive bidding rather than fixed pricing.
I help car dealers like yourself create custom auction platforms that:
Generate 40-60% higher selling prices through competitive bidding
Attract serious buyers who compete in real-time
Provide complete bidder verification and payment tracking
Give you full control over reserve prices and auction duration
Last month, I helped a Mercedes dealership in Toronto increase their average sale price by $8,500 per vehicle using this approach.
Would you be interested in a 15-minute call to see how this could work for your inventory? I can show you exactly how other dealers are using auction-style selling to maximize their profits
Best regards
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August 2025 by Michelle M.
Christina was a doll! Helped me optimize the in store discounts and suggested a trade it. Could not have asked for a better experience
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August 2025 by William Koscielak
Christina was incredible, so unbelievably friendly and helpful with everything and I very much appreciate her being there to make this purchase work. Thank you thank you thank you!
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August 2025 by Maeli Sayrath
Shannon Valencia was so kind and she gave us fantastic advice. Felt confident and inspired thanks to her service.💛 Will definitely come back to her to get my jewelry cleaned and to get a rinnnnggg!!
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August 2025 by Ashley
She was so professional and kind.Definitely recommend
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August 2025 by Kathryn Webber
Great experience, customer service was top notch, accommodating and listened to what we were looking for. Thank you from management to the sales team A++
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August 2025 by Samuel DeSoto
Thank you again, Maria for your wonderful service and care to me and my wife. You are very helpful and kind. You are never in a hurry when you help us, and we never feel rushed or pressured to buy. Glad to be repeat customers to you and Zales. Excellent job.👍🏻 Highly recommended..
Samuel and Cindy
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August 2025 by Temitayo Ojo
Maria was great and really took her time in helping me find the perfect ring! Thanks so much!
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August 2025 by Poulyana Pazand
From the moment I walked into Zales, I was warmly greeted by the team and immediately felt like I was in the right place. The level of professionalism and attentiveness to my jewelry needs was truly unmatched.
Cynthia Sanchez, the store manager, stood out as an exceptional leader — personable, passionate, and genuinely proud of her store and staff. She welcomed us with such warmth and care, and thoughtfully connected me with one of her associates for what felt like a personal shopping experience.
My husband and I were shopping for anniversary bands and necklaces, and not only were our needs met, but the quality of the pieces and the value exceeded our expectations. I was so impressed with the service and selection that we returned again — this time to purchase a stunning 3ct anniversary band that’s currently being sized (not pictured yet!).
Zales has officially become my forever jeweler. Cynthia and team, thank you for making us feel welcomed, loved, and seen. I can’t wait to wear my beautiful pieces!
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August 2025 by Mary Tichonchuk
Maria is very knowledgeable and is very patient and accommodating. She made our experience wonderful!
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August 2025 by J U
Maria helped me make the biggest decision of my life!!!!