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August 2023 by Katie Herbrandson
This medical center is hands down is one of the best vets in town. They helped us say goodbye to our boy in the most peaceful way and made us feel like we were surrounded by family.Thank you for being such compassionate humans.
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August 2023 by Clint B.
We switched to VCA from Sky Canyon a year ago and it was the best choice! The staff at VCA is amazing and I truly feel they treat you like family there. They've send a text the day after any appointment asking how your Pet is and they actually respond if you reply with a question. Great atmosphere, always friendly, and I highly recommend them to anyone looking for a family vet
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August 2023 by Octavia A.
I was told by dr Corso that this was toxic for for my dog. I understand now that it was just a money grab because the pain meds she prescribed were way more expensive. I was just recently told today by another vet that this aspirin is perfectly fine. Here are my txt with the VCA IN TEMECULA:I looked it up before I gave it to him. I was told that human aspirin is toxic to dogs, but dog aspirin is fine but I will discontinue use of the aspirin from this point on. This the brand he was given I will double check with Dr. Corso about this specific brand, but when I did speak with her, she said Aspirin itself was bad for dogs. Alana, CSR Sup VCA PMCI sent the picture because I felt like she thought that I was giving my dog human Aspirin... I will stop giving it to him but I was desperate and she wasn't offering any alternative or even considering that he may be in pain. I understand. I would still like to have Dr. Corso review the ingredients, so we can confirm discontinuing is the best option. Pease let us know how he does with the Gabapentin and if you notice any changes in comfort. Alana, CSR Sup VCA PMCI heard back from Dr. Corso, who said Aspirin should not be given to dogs, as there is a high risk of stomach ulcers. Please let me know if you have any questions. Take care. Alana, CSR Sup VCA PMC
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August 2023 by Pepper Ann
Update! Today I had to put my beloved sweet boy down. His pain, had grown immense and his extremities started to betray him. I’m updating everybody because I just want you guys all to know that Dr. Corso and her office manager was fully willing to let me spend all the money that I had knowing that my dogs, life and quality of life was not gonna get any better. Luckily, I had the wherewithal to consult another vet who suggested that we not put our sweet boy through such a traumatic experience, knowing that he was at the end of his life cycle. Beware when you take your dogs here they’re sweet at first, but their only goal is your money and to those of you who don’t share this experience I’m glad for you. I really wish that I did not have to share this experience with anyone. Needless to say, my remaining dog will be seeing a different vet.Dr Corso only cares about the money : here are a few correspondence between Me in the office manager, when my dogs face swollen and then exploded. They didn’t care about giving him any antibiotics they said that they would do no good. I had to call back and ask if we could give him pain medication, and that was all now keep in mind my dog is almost 14 years old, and she wanted to perform all surgery on him, knowing that his lifespan wasn’t much longer than what it was when I informed them that I spoke to another vet who did not think that it was a good idea to put a dog is that age under that type of stress? They went radio silent and before that office manager was telling me about how I could get a discount how my dog would be in great hands, she would even on occasion check on the dog, but once I let her know that I had spoken with another vet, it was radio silence here are some of those correspondence Hello, this is Alana from VCA Pet Medical Center. I just emailed you the estimate for dental with extractions. Dr. Corso wanted to give the estimate including 2 extractions, but wanted you to know that if there are any additional recommendations, she would let you know while ————is under anesthesia.I did ask if ***** would be a good candidate for Care Club Senior Paws with dental, and she said yes. This would allow you to pay over the course of 12 months for the dental, but would not cover the cost of the the extractions.The Care Club plan would also cover unlimited exams, all core vaccines including the influenza and leptospirosis vaccines. —————- would also get sedated chest and abdominal x-rays, a senior blood panel, urinalysis, fecal test, and blood pressure check.I can email you a digital brochure that provides more details. Total per month for everything I mentioned above is $132.91. Please let me know if you have any questions. Thank you.Alana, CSR Sup VCA PMC
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July 2023 by Brett Nunez
Our Bulldog puppy is 9 months old and has a prolapsed urethra he kept pestering our female so we had them look at his urethra. They said he needed to have it surgically repaired and suggested doing it when he got fixed. In the mean time they gave us a “sedative” called acepromazine to keep him calm. Dose was 2 and 1/2 tablets every 8 hours for sedation. We only gave him 2 and 15 hours later he can still barely walk. They never even explained the medication to my wife like they normally do. He is a Bulldog puppy and already has breathing issues to you give him not a sedative but a tranquilizer?!?!?!???!
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May 2023 by Kathy K.
Friendly, gentle, loving staff who treated Luna as if they met her before. I was super nervous to start all over with a different vet, but it was absolutely the best decision!
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April 2023 by Veronica Aki
They're a complete ripoff!!! They quote you one price on the phone then they keep adding stuff when you get there!!! They should have been transparent from the beginning. Then they stated that they needed to see the dog for a check up and it was supposed to be already included. With the six hundred dollar charge!! My sister took the dog there for me , they go behind my husband's back and ask my sister if no they want an additional service When the dog didn't really Need it!!! They'll take advantage of you if your gullible enough!!! They're worse than a mechanic shop that's dishonest don't go here ever
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January 2023 by Sabrina D.
Poor service!! Forget about having a big dog, they need to drug the dogs every-time they come in, for their "safety". My dog never showed aggression but yet needed to be completely drugged every time he went in. They never stick to appointment time. Not only were my dogs have to be drugged to go in, they would stick them in a kennel for hours before seeing our dogs and then wonder why our dog was stressed out. And this whole "CARE CLUB" is a complete waste of money, don't get it. Your best bet is to go to tractor supply and pay way less for the shot cost. Don't waste your time on this place, their staff or "doctor". If I could give them 0 stars I would.
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December 2022 by Susan Sharko
I was hopeful and after our initial visit I was pleased with their honesty. However, I was told that both of my kittens had giardia and when I went back a month later with one of my kitten's stool sample I was charged $122 for a routine fecal test. I looked it up and the test should cost between $45 to 60. I'm not sure why I was charged twice the amount. I will not be coming back. Also, beware of similar scams at Animal Friends of the Valley. These two groups work together and have both ripped me off now.
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October 2022 by Elizabeth Savage Holloway
They are thoroughly awesome. My pets love them and the service is outstanding.
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October 2022 by Natalie Alferez
This vet is amazing. They were able to fit me in immediately, even as a new client, and took excellent care of my fur baby! I’m extremely satisfied with their service. I also have to add that every staff member I had any interaction with was so kind! I have 4 pets and I will be switching them all!Thanks for the quality service!
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September 2022 by Andie J.
My Boston terrier has been sick for 4 days with diarrhea, as of yesterday I started noticing blood and it seemed a little worse today . I called everywhere , Redlands, Banning , Murrieta , Temecula and of course my home town Hemet and no one could see him , regular vets were booked 2 weeks out , emergency care all claimed they were either at full capacity or the wait time was too long so they asked me to call somewhere else .. between a migraine and major anxiety of having to drive far , I came across Mars and decided to call. They told me to bring my baby right in and there might be a wait time , but I could definitively bring him in , and honestly I waited maybe 10 minutes . The receptionist was so nice and the nurse was also amazing .The Dr helped us right away and my baby is home feeling better already !! I am so so thankful
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September 2022 by Ema Nieto Gallegos
Took my daughter Mia in for eye irritation and everyone was very kind. I called first thing in the morning for a same day appointment and a couple spots were available, on a Saturday. My appointment time was honored and they listened to all my concerns. What I truly felt comfortable with was they didn’t try to shove down your throat unnecessary tests and exams. Throughly explained the treatment plan and different options. The pricing was reasonable. Will be coming here again when needed. Thank you!
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July 2022 by Ivaan Fernandez
This is one of the better vets I’ve been to. Staff are professional, attentive and answer all of your questions/concerns. I felt like I fully understood my dogs treatment, costs and that they actually cared about my pet. Would highly recommend to anyone looking for a new vet in the area.
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May 2022 by Chanel H
The veterinarian cut our bulldog’s nails too short and she bled for multiple days afterwards. She also had cherry eye surgery where one of the eyes had a suture sticking out and the cherry eye popped back out again. Called multiple times to complain an issue, awaiting either the veterinarian to fix the situation or refund the surgery. Nothing. Nada. Definitely DO NOT RECOMMEND! God awful service!!
