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February 2024 by James Segal
This is an excellent establishment and the staff as well as the doctor took good care of my puppy. Everyone is very friendly and sympathetic. Pricing is very reasonable as well. Since this was my first visit I look forward to coming back with all my pets.
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January 2024 by Mike Noon
Based on other reviews, no surprise here. Leading up to doc Gill, all was good. Staff was very kind and helpful. I was kicked out after 15 seconds interacting with doc Gill. When he came in, he asked if my dog had ANY vaccinations. I said yes doc, did you read her chart. He said, I haven’t seen her in 4 years. I said I know, but all the vaccinations are on the chart. That’s it, tossed out by doc gill to go elsewhere. I would not recommend.
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January 2024 by TERRI McLaughlin
Best vet I've been to in years
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December 2023 by desirae segura
Great Vet , horrible service. Always behind, plan an hour of your life regardless of appointment type.
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November 2023 by xtm sales 3
DR GILL and staff AMAZING!!Called Fri Booked a non-emergency appointment for Sat. Will be my GI to vet!Quick, easy and friendly!Was able to extract foxtail with no sedation! PERFECT!THANK YOU!!
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October 2023 by jes
Dr. Gill and his staff have cared for my Rocky for the past two years. Recently, Dr. Gill helped us say goodbye to our sweet boy. The entire staff is very compassionate and caring. I would highly recommend Vail Ranch Veterinary Hospital. Thank you, Dr. Gill.
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October 2023 by Ryan Morgan
DO NOT TAKE YOUR PETS HERE!!!! I’ve been a loyal customer up until they sent me a dismissal letter because I got a second opinion on my dogs leg after they told me he needed a surgery and claimed it would be thousands of dollars. They did not speak to me about anything after my last appointment. I called them and asked why they sent the letter and Andi the manager was rude and was not specific on why they can’t see our dog anymore. They’re obviously all about the money and do not respect their customers or pets.
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October 2023 by Alisa Alioto
I wish a zero was possible. The micromanaged staff is inexperienced, turnover high & office mismanaged. We were booked for all shots & told to come back the next week for one shot. They changed the time a day prior for the 2nd shot & then made us wait with two Great Danes in our car in over 100 degree heat for one hour. Then they did a full temp, weight and check again after one week. Never again. Dr. Gil is a horrible vet. He prescribes meds too quick doesn't listen & dismisses owners concerns and input (a pattern was seen). In the end I told him on several visits my dog was getting worse & she was weaker in the hind legs. I actually started asking my husband to talk thinking it was a female thing. We asked for a chiropractic sign off and he said yes then refused but didn't hesitate to prescribe more meds. (New vet immediately said the meds she was on causes wobbly legs & nausea). The new vet said this med doesn't work well with Great Dane before saying a chiropractor and water therapy would help to get her back quicker. While I was busy planning her pain and arthritis management with little appetite during Vail Ranch's care, I could have been enjoying walks & field trips. Now my Great Dane is strong & running everywhere. I lost a year of a short Great Danes life. There were many other issues with the vet. He's an egotistical narcissistic greedy man who puts profit over pets.
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June 2023 by kit t
Yesterday was one of the hardest days I've had to go through losing my baby girl of 12 years to CHF. This was my first time coming here and unfortunately it was for a medical emergency which left me making the hardest decision I had to make for the first time. I just want to say thank you for your service and making my first time losing my dog a little bit more bearable. I'd like to acknowledge DR. Gill's straightforwardness and honesty about the condition of my girl which made my decision that bit easier to make so I commend you for that and not giving me any false hope and truly having the best interest of my Mia and not my feelings. That's the kind of Dr I admire so Thank you ALL very much for everything.
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June 2023 by madison murray
When my dog of 12 years needed help crossing rainbow bridge, they were truly amazing. It is one of the most difficult things I ever had to do. They were sympathetic, supportive, and knowledgeable. I couldn't have asked for more when the difficult time came. You can see how much they truly care for animals.
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June 2023 by Sam VanEvery
This place is amazing!!! We had an emergency with our lab Dixie. When we called to see when there next appointment was and it was a week out. When we told them what was going on they said just to come down and they would see her. Dr. Gil was able to get her all fixed up. Can't thank you guys enough.
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April 2023 by Preston Judd
Nice folks at the front! Professional, took care of me [my dogs] and was in my way! Very calm and enjoyable visit!
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April 2023 by Susana Robbins
Thank you Dr Gil and staff. We unfortunately had to say GoodbyeTo our Abbey. The Doctor and Staff were very understanding and gentleThur this difficult process. If you are looking for a Vet , we highlyRecommend this office . Once agaginThank you Dr Gill for taking such wonderful care of our Abbey
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March 2023 by jacyl cossyleon
IF YOU LOVE YOUR PET TAKE YOUR MONEY TO A VET THAT CARES! As a pet owner, it's important to feel comfortable and confident with the veterinary care provided to our furry friends.During my recent visit to the veterinarian, I found that the doctor was unable to provide me with proper answers to my questions regarding my dog's health. When I asked concerning questions based on the previous consultation, the vet failed to address my concerns adequately, leaving me feeling uneasy and unsure about the care provided.As a medical professional, it's essential for a veterinarian to listen to their patients' needs and concerns and provide them with accurate information and guidance. Unfortunately, in my experience, this was not the case.Overall, I was disappointed with the lack of communication and inadequate care provided during my dog's visit to the veterinarian. I hope that in the future, the doctor will take a more attentive and thorough approach to their patients' needs and concerns.
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March 2023 by Jacyl Imrie
I am writing to express my extreme disappointment with the level of service I received during my recent visit to your clinic. My pet was in need of a routine check-up, and I had chosen your clinic based on recommendations from friends and family. However, my experience was far from satisfactory. DR. GILL "vet" who examined my pet was rude and dismissive of my questions. Instead of addressing my concerns, he talked down to me and made me feel like I was wasting his time. He didn't even take the time to thoroughly examine my pet, and I felt like he was rushing through the appointment.Lastly, I was appalled by the exorbitant charges for the visit. I was not given a clear explanation of the costs, and when I asked for clarification, I was met with hostility.Overall, my experience at your clinic was extremely disappointing, and I am left feeling disheartened and frustrated. I expect a higher level of professionalism and care from a veterinary clinic, and I certainly did not receive that during my visit to your clinic.Sincerely,
